From Dreams to Reality With You in Mind. At Greater Ottawa Construction, we believe that dreams do come true. We specialize in making it happen by spending time with you, by designing with you and by helping you build the lifestyle you've always wanted. You deserve the best and we are here to be sure that happens.. your way! My company is read more...
We hired Gonzalo Inostroza, on Nov 4, 2014 to install a backsplash and to repair and stain match some lightly scratched doors on the kitchen cabinetry. The work was supposed to take two weeks to complete. When we first met Gonzalo to discuss the project he seemed like a detailed professional with some good ideas and he was very prompt in returning calls and emails before the start of the project. The backsplash was installed first and when Mr. Inostroza came to inspect the work, he removed six cabinet doors at this time for repair. During the inspection Mr. Inostroza was made aware that there were some problems with the backsplash installation (gaps showing after the fixture plates had been reinstalled) and he assured us someone would be back within the next bit to fix the problem. Two weeks after this visit no one had returned to fix the backsplash problem and Mr. Inostroza had not contacted us to reinstall the kitchen doors. At this point we contacted Mr. Inostroza to get a time line on the repairs and completion of the project. Mr. Inostroza informed us that they were having a hard time with the stain match but they would be finished shortly. While once easily available, from this point forward Mr. Inostroza became basically impossible to reach either by phone or by email. We would eventually get a response when we would leave a message threatening further action but it was always the same answer, the work is not up to my standards yet, but you should have them back to you shortly. Finally on December 29 after many misses deadlines (the most recent being before Christmas) and with still no word from Mr. Inostroza on completion of the project and no phone calls to explain himself we informed Mr. Inostroza that we would be contacting the police to look at the possibility of fraud or theft charges since he had still not returned our doors even though he had been asked to do so on numerous occasions. On December 30 the doors were returned to us and to say the least we were shocked. Not only had no repairs been completed but the doors were in far worse shape than when he had removed them. All of the doors appear to have been left in water since they now have split seams and what appears to be mold damage. These doors previously had no damage other than a slight discoloration in the middle of one panel and surface scratches on the others. Needless to say we are very dissatisfied since we are now in a far worse and costly position. We have included a picture of our kitchen before and the resulting cupboards after.
Gonzalo was very concerned with the finished product. He didn't waste any time getting on top of the project from design to move in. The house is picture perfect. His tradesmen were courteous, on time, and the project budget was respected in every way.
Thank you for all the wonderful work.
Greater Ottawa Construction has a TrustScore™ of 2.8. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2000|
|Member of TrustedPros Since||2011|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Basement Renovations, Bathroom Renovations, Cabinetry and Millwork, Carpentry, Concrete Work, Countertops, Drywalling, Fireplaces, Floor Heating, Flooring, Framing, Handyman Services, Home Construction, Home Restoration, Home Theaters, Kitchen Renovations, Painting, Plumbing, Tiling, Window Treatment, Windows and Doors, Alarm Systems, Basement Lowering, Carpeting, Caulking, Ceiling, Closet and Storage, Data Wiring, Decks, Demolition Work, Design Build, Electrical, Excavation Services, Fencing, Floor Refinishing, Foundation Repairs, Foundations, Garage Construction, Gutters, Insulation, Interior Design, Land Clearing, Masonry, Mold Removal, Non Slip Treatments, Paving, Plastering, Property Maintenance, Roofing, Sewer Services, Shed Construction, Siding, Skylights, Stonework, Stucco, Sunrooms, Wallpapering, Water Heating, Welding, Wrought Iron
From Dreams to Reality With You in Mind. At Greater Ottawa Construction, we believe that dreams do come true. We specialize in making it happen by spending time with you, by designing with you and by helping you build the lifestyle you've always wanted. You deserve the best and we are here to be sure that happens.. your way!
My company is based in Ottawa. I have postitioned myself and my company as the leading design and renovation expert in the industry. Working as a general contractor and with designers, we have shaped a work model that takes all structural and design construction to the highest level of quality.
Time management, sub-trade management, contract review, blueprint takeoffs, estimating and material management are but a few of the total services we offer.
My company is a reflection of how I work, who I choose to work with and how projects are brought to completion. GOC takes all dreams, all ideas and all concepts to completion on time and within your budget.
|Main contact(s):||Gonzalo Inostroza|
|Listed with TrustedPros since:||2011|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Licensing information:||Licensing information available upon request|
|Insurance information:||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.