We are a full service design and build company for custom homes, additions and renovations in the GTA. As homeowners and prospective buyers increasingly cast a greater focus on tailor-made living solutions, it is the most imperative to put the client at the forefront of any construction project. At Greater Toronto Builders, we are responding t read more...
I had such a bad experience with Greater Toronto Builders Inc., I hired GTB to renovate my basement at 3 Keith Ave., they asked me to pay upfront almost $20,000 in January 2016, and promised to finish it by 30th February. But by August 2016, nothing is got done, my basement still unfinished, a lot of coming back and ford, at the end they charged me $13,000 for the Permit and to move the washing & dryer machines upstairs, they charged me $1,200 for 3 visits just to go to take a look at the house. Now they said they don't want to do the work, after 8 months with $20,000 paid, I have to start all over again. Now I have to go to small claims court to solve this issue.
It is unfortunate that this review has been written. In respect to the allegations of payments and services provided, GTB is obligated to keep the accountability of our relationship with the client factual. A contract was entered into, in January 2016 in respect to building a basement apartment. A contract separate from the build was also entered into, to provide Design and Permit Ready Drawings for the same build. Our design contracts demonstrate that a building permit MUST be issued and approved. The timeline of constructing and finishing a build hinges on the return of such permit. The timelines demonstrated to complete the task of construction for the end of February were based on being in receipt of a permit.
The frustrations demonstrated in the review submitted by our client, we believe are attributed in that upon our design visit, the basement had taken on 6-8 inches of water resulting in a failed sump pump. The flooding caused damage to the client's furnace and required immediate repairs to minimize the extent of the damage. Upon further investigation of all areas of the basement, GTB found code violations that had been created from previous renovations prior to her ownership. For example, the investigation uncovered underpinning was performed without a valid permit, which created extensive issues with groundwater flooding. GTB was also apprised that there was no home inspection requested before her purchase. Regardless, our efforts were focused on repairs and submission of permit, and informing the client that the code violations would have to be rectified. Services were also provided at the client's request to provide laundry facilities for the upper tenants.
A permit was eventually issued for the client, however, revisions had to be provided as the property had zoning issues in respect to parking conditions, and a kitchen would not be approved. The repairs identified by our design team in conjunction with our engineers, have since been rectified by the client directly with other trades. GTB's position to not provide services to carry out the build was based on the fact that the services carried out by the client directly, had no warranties or guarantees against future flooding. We were given no assurance that violations had been rectified, nor would they be in the immediate future.
The client was provided with detailed costs associated with all services and repairs, and authorized revisions throughout the process in our relationship with the client. A refund was issued for the balance of the funds not spent. This refund was refused, as the client has sought to have GTB brought to court in claiming a full refund with additional costs.
What a pleasant experience. Greater Toronto Builders did a good major home renovation for us in the Yonge/Lawrence area of Toronto. The attention to detail, the availability by email or in person at their firm was super. My only criticism would be that they need to better explain to my neighbours what they do because I am sure that many of them would pick them for their tired (but large) homes that require updating. Keep up the good work Greater Toronto. If you would like photos of the renovation, please email me. Thanks.
I contacted Greater Toronto Builders about finishing the work on my house after a previous builder abandoned the project.Their workmanship is top notch and their attention to detail is beautiful. They are experts in their field and I wouldn't hesitate recommending them to anyone.
Greater Toronto Builders has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Available upon request|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles|
|Endorsed by Peers||Yes|
|In Business Since||2014|
|Member of TrustedPros Since||2016|
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Greater Toronto Builders has been recognized for their skills and expertise by their peers in the following categories
Greater Toronto Builder was born from a team of expertes in different feilds joining together to form a solid foundation of knowledge from design,build and finish. I would recommend GTB for your project. The trades that they use are exceptional and quality workmanship assured.
Greater Toronto Builders can help design and build your perfect vision. Create your home designs with our experts today. Contact us for a free quote.
Trusted, award-winning Toronto Home Builders Design & build team. 3D rendering helps bring your renovation to life before any work is started.
Trusted, award-winning Toronto Home Builders Design & build team. As leading general contractor in Toronto we can be found on Yonge street.
Greater Toronto Builders can help with your basement renovations. We can assist in finding the most suitable basement design. Contact us for a free quote.
Home Additions with Greater Toronto builders are easy through our unique processes. Home Additions add value, beauty and space. Contact us today.
Greater Toronto builders are easy through our unique processes. Greater Toronto Builders is your home builder of choice. Contact us today.
At Greater Toronto Builders we are an all in one design & build firm. We offer structural engineering as part of our services.
Interior Design and home design is our expertise. We can help design your home that meets your standards.
We are a full service design and build company for custom homes, additions and renovations in the GTA.
As homeowners and prospective buyers increasingly cast a greater focus on tailor-made living solutions, it is the most imperative to put the client at the forefront of any construction project. At Greater Toronto Builders, we are responding to this demand with a process that involves the highest degree of transparency and close collaboration with our clients to ensure their vision becomes a reality. With this purpose in mind, we've built our business on three core values: Integrity, Honesty, and Exceptional Service.
Each member of our team is dedicated to living our values by working with our clients in a way that is rooted in providing information, and being detail-oriented to guarantee complete satisfaction with how we assist them in their build. When we sit down with you as our client, we value your creative input and align our goals with your own to facilitate each facet of your vision's needs. The job is not complete until our client is satisfied, and feels that their home has been designed and constructed to fit their family lifestyle. Visit our office today to take a seat with one of our project consultants and allow us the opportunity to assist you in building yourself a better home.
|Main Contact(s):||Dara Shabnam , Michael Naylor|
|Listed with TrustedPros since:||2016|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||Yes|
|Licensing Information:||Licensing information available upon request|
|Insurance Information:||Click here to view our Insurance Information|
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