Grindstone Renovations Ltd. was formed by four individuals in late 2012. We provide complete home renovation packages specializing in kitchens, bathrooms and basements. The team has since grown to 6 individuals each with a keen understanding of residential construction and the knowledge required for complex renovation projects. Each project is planned w read more...
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About 12 months ago, we engaged Grindstone to be our general contractor for a kitchen renovation. Grindstone's leadership group impressed us with their professionalism and courtesy in working with us. They did a good job of balancing our need for space and time to make decisions with the fact that they were bringing experience and expertise to the table. They provided excellent options and suggestions, while allowing us to decide on the approach to flooring, cabinets, lighting, etc.
We had multiple in-person visits and phone calls to discuss the engagement contract. It is important to note that they stuck to the contract, and billed us accordingly. There was one available up-charge which we were not pressured into receiving. It was certainly out of scope of the contract and we appreciated the recommendation and accepted this additional piece of work.
The project was delayed due to the supplier of the cabinets. Grindstone kept us up to date and informed.
Grindstone had multiple team members involved. All were courteous and professional.
Grindstone did sub-contract various pieces. At one point, we had concerns about one of the sub-contractors that seemed to be producing sub-par work. Without additional fees, Grindstone accepted responsibility for the work, hired a replacement sub-contractor, and had that individual re-do the finishing work.
In the end, Grindstone's objective was to give us a great looking finished product and a kitchen that functions well for our family and is in line with the look and feel and level of quality that we were hoping for.
Grindstone ensured our satisfaction via a few touch points that occurred after completion of the work. This was greatly appreciated and strengthened our confidence in potentially hiring them for future work or in recommending them as a service provider to others.
We were very pleased to have hired Grindstone and I would certainly hire them again.
It has been great working with Grindstone. The end result looks beautiful. The staff of Grindstone, and the other contractors that they work with, are very competent professionals. They are also polite and pleasant to be around. Thank to everyone for all your hard work.
Grindstone Renovations Ltd. performed renovations to our ensuite originally built in 1982. The old tub with jet pump was removed and replaced with walk-in shower (tiled) with sliding glass doors. The counter was replaced, new exhaust fan, lighting and mirrors installed. Grindstone was able to work with the existing flooring and vanity. Not all contractors whom we approached would assure us that they would not damage flooring. We were pleased with the way they were were able to retrofit the shower and produce a finished installation using existing stained wood door casings. The project encountered some schedule delays due to supply (mirrors - minor delay), (shower doors - major delay). We appreciated that Grindstone took ownership of the issues immediately and did everything possible to provide work arounds so that the ensuite was functional as quickly as possible. Cleanup on a daily basis was ok and they did take several steps to limit the dust/dirt escaping from the ensuite. We did notice upon completion that more dust had collected on walls and drapes than expected. The dust collector was perhaps removed too soon or maybe should have been repositioned. Perhaps the plastic barrier between the ensuite and the bedroom was not implemented as quickly as needed. We did appreciate that the tile cutting was done in the garage which meant up/down on 2 flights of stairs. Subtrades, for the most part, produced high quality results. The one exception was in the painting - we consider the painting to be unsatisfactory initially as well as on the recall.
Overall we were pleased with the results and would not hesitate to contact Grindstone for future renovation projects.
If you want to spend more money and time re-doing your renovations after Grindstone has completed their work, then by all means hire this company. Since they did many, many renos in my home I've had nothing but problems. They installed the wrong size toilet in my half bath which led to a complete flood on my main floor. They measured counter tops incorrectly then installed the counter tops that included screws that pierced through the top. They installed new laminate flooring, then hired a painter who proceeded not to cover the floors while sanding and when I complained the painter "steam-mopped" my new laminate floors ! If anyone knows anything, you don't steam-mop laminate floors. My front door hasn't worked properly since they were in my home - they tried to fix it, but it still doesn't close properly. And the best was the complete bathroom Reno that is now full of mold cause the shower floor wasn't installed to drain properly. I'll admit it looked great when finished, but now I'm forced to pay more money to have it gutted and re-done since they're promise to fix this issue was over a year ago now.
Do yourself a favor and hire real professions that guarantee their work and who actually know what they're doing. WE DO NOT RECOMMEND this company.
Our mission is to create a positive experience for all our clients. We are sorry to read that you have been having issues in your home. We take these matters very seriously and wish to resolve your concerns. Please contact us directly.
The Grindstone Team
Grindstone Renovations Ltd. has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Winnipeg and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles|
|Endorsed by Peers||Yes|
|In Business Since||2013|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Grindstone Renovations Ltd. has been recognized for their skills and expertise by their peers in the following categories
We have worked with Grindstone Renovations on numerous projects. All members of this company deliver great customer service and their quality of workmanship is top notch.
Grindstone Renovations Ltd. has an excellent grasp on the demanding requirements of a basement development in the Winnipeg area. Basements have unique challenges that must be overcome to ensure a lasting investment in your newly finished space. Contact Grindstone Renovations Ltd. to learn more!
Kitchens are the heart of the home. Many families spend most of their time in the kitchen. Grindstone Renovations Ltd. will take the time necessary to work with you on design and planning to make sure your new kitchen is built for function and built to last.
Grindstone Renovations Ltd. was formed by four individuals in late 2012. We provide complete home renovation packages specializing in kitchens, bathrooms and basements. The team has since grown to 6 individuals each with a keen understanding of residential construction and the knowledge required for complex renovation projects. Each project is planned with extreme care and control so the homeowner can feel comfortable that the Grindstone Team will complete the project on time, and on budget. Grindstone Renovations only uses certified trades so you can feel confident your project is being completed by the best in the industry. From design to planning, demolition to finishing touches, Grindstone Renovations Ltd. should be your first call for any size renovation project.
Grindstone Renovations Ltd. was awarded Best of TrustedPros in 2017 for Bathroom Renovations in Winnipeg.
|Main contact(s)||Matt Lussier|
|Listed with TrustedPros since:||2016|
|Warranty||2 year warranty included with all projects|
|Accepts credit cards||No|
|24 Hour emergency service||No|
|Licensing information||Licensing information available upon request|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.