Groupe Royalty is a manufacturing company specializing in the production and installation of residential windows located in Ville Saint-Laurent. The manufacturer produces the greatest variety of windows on the market with 20 different models. It is in a modern factory that Groupe Royalty specialist work to create a higher quality product with a functional d read more...
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j'ai beaucoup aimé le professionnalisme des gars. Très appliquée et beau travail.
Tout a été laissé en bon état.
En plus rapport qualité prix et très compétitif.
Je suis sûr qu'il vont avoir la job pour toutes les fenêtres et la porte principale.
J'ai installé 5 fenêtres avec le Groupe Royalty
Ils ont fait un excellent travail et dans des délais très raisonnables.
Je suis très satisfait et j'ai l'intention d'en installer d'autres.
Merci à toute l'équipe!
This was a difficult job, 4 windows on a steep roof and 3 patio doors on the second floor with restricted access. The 3 guys did a great job and finished everything in one day. Even put down floor protectors everywhere they went in the house.
Their price was also better than the competition.
Great quality too.
After getting several quotes from companies in the fall of 2019, I went with Groupe Royalty for 13 new windows and 2 new doors. Given the large scope of my overall renovation project, my timelines were quite tight with very little wiggle room. I dealt with Boyd as my sales rep and very much appreciated his transparency and communication. It was touch-and-go in terms of the installation date for a while and I was very concerned that they would not be able to meet their original promise. Thankfully, they came through and the installation was done on time and did not jeopardize the rest of my project. The installation team was super, job was done impressively quick and very clean. I waited several months before writing this review to make sure that the windows and doors work well with no issues or leaks etc, in different weather conditions. I am happy to say that they have weathered intense cold, snow and rain very well. Overall, I am very satisfied with Groupe Royalty and would highly recommend. Thank you!
But the delivery was long I would do business with groupe royality again.
Thank you for your comment M.Antonio. We hope that we have the privilege to serve you again soon!
Have a nice day!
Groupe Royalty
Everything is good except the installation staff, they did not do a clean job, everything is dirty and they wanted to leave without cleaned up the places. The programming the time allocated for the job is completely wrong, they finished the job precipitement in the dark or it's not good for the quality of work, they may forget and overlook some important details.
Hello M.Amzal,
We are sorry for this situation. Thank you for taking the time to share your opinion with us, this helps us to improve our service. The satisfaction of our customers is important to us, do not hesitate to contact us if necessary 514-429-1414.
Whishing you a nice day!
Groupe Royalty
Doors does not close the right way, installation with caulking is very bad and coupe-froid is the wrong one after asking other experts. Very disapointing with the Novatech and cheap Dorex handle door, very expensive for the quality and Royalty a des portes et autres composantes de d'autres fournisseurs. Si il y a un problème cherchez à qui la faute...Après avoir contacté les fournisseurs de Royalty aucun ne s'est déplacé pour régler mon problème de portes qui ferment mal. J'ai du payer 2 experts de d'autres cies qui ont refait le travail car Royalty ne m'a donné aucun service après vente et n'a pas répondu à mes demandes par téléphone ou par courriel.
Bonjour M. Vachon,
Il est faux d'affirmer que vous n'avez eu aucune r ponse vos multiples demandes puisque vous avez t en contact avec plusieurs membres de l' quipe, et ce, plusieurs reprises.
De plus, nos produits sont des produits haut de gamme qui r pondent parfaitement aux normes de l'industrie.
Nous avons tent de vous aider et nous vous avons propos de venir vous rencontrer afin de discuter des probl mes que vous soulevez, mais vous avez refus deux reprises en vous permettant d' mettre des propos extr mement racistes et irrespectueux l' gard de notre quipe.
Si vous avez d cid d'avoir recours d'autres experts, cela vous appartient.
C'est bien malheureux, mais nous ne pouvons faire plus si vous refusez l'aide qu'on vous propose.
Bien vous,
Groupe Royalty has a TrustScore™ of 4.0. The average TrustScore™ for other businesses providing similar services in Saint Laurent and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 3 | 105 |
Approved | 3 | 105 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.4/5 | 4.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Groupe Royalty is a manufacturing company specializing in the production and installation of residential windows located in Ville Saint-Laurent. The manufacturer produces the greatest variety of windows on the market with 20 different models. It is in a modern factory that Groupe Royalty specialist work to create a higher quality product with a functional design and the best esthetical qualities. With its teams of specialized installers, Groupe Royalty provides its customers a quick and professional hassle-free installation.
Several individuals and contractors can be found among Groupe Royalty s satisfied customers.
Our team is there for you. They are passionate people who make the manufacturing of exceptional windows here in Quebec, for our climate.
Groupe Royalty was awarded Best of TrustedPros in 2021 for Windows and Doors in Saint Laurent.
Groupe Royalty was awarded Best of TrustedPros in 2016 for Windows and Doors in Saint Laurent.
Groupe Royalty was awarded Best of TrustedPros in 2015 for Windows and Doors in Montreal.
Groupe Royalty was awarded Best of TrustedPros in 2014 for Windows and Doors in Montreal.
Main contact(s) | Tony Ciobirca , Geneviève Lavertue |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Contact Groupe Royalty to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.