Groupe Royalty is a manufacturing company specializing in the production and installation of residential windows located in Ville Saint-Laurent. The manufacturer produces the greatest variety of windows on the market with 20 different models. It is in a modern factory that Groupe Royalty specialist work to create a higher quality product with a functional d read more...
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We love Royalty offered us very affordable, beautiful, contemporary, energy efficiency windows. Tony was excellent indicating us about the proper windows and explaining us the differences among the materials. After signing the contract it only took them 2 weeks to come and install the windows. Installation was clean and well done. We recommend this company to anyone interested in getting great windows.
Hi Liliana,
I thank you for your review. Please feel free to recommend us. When you ready to go ahead with the other windows, please feel free to call us.
Have a great day!
Regards,
Tony.
Thank you for excellent service, considerating that I had a lot of questions, you took the time and patient to answer them a lot. Diffenitly will contact you for my next project.
Dear Rita,
We thank you for your comment. Please feel free to contact us in the future. We are here for you.
Best Regards,
Groupe Royalty
Very satisfied...excellent service! Workers friendly and professional
Thank you very much for your feedback! We are very happy to hear that you had a great experience with our team.
Une mauvaise expérience avec cette compagnie! De jamais vu!
Le 23 mai, j’ai signé le contrat pour le changement de ma fenêtre bay window. Ce jour, avec le vendeur, nous avons planifié son installation pour mi-juin. Sur les arguments de vente : meilleure qualité et finition, livraison et installation rapide, car elle est faite au Québec……blablabla.
Bref, elle a été installée en 2 temps : L’INTÉRIEUR en août avant mon départ en vacances et LA FAÇADE en octobre, avant l’hiver!
Bien sûr que tout ça a été fait avec des allés- retours d’appels, de courriels et de plaintes sur place.
Bonjour Mme.Nora,
Nous sommes vraiment d sol pour cette situation. Merci d'avoir pris le temps de partager votre avis avec nous ceci nous aide am liorer notre service. La satisfaction de nos clients est importante pour nous, h sitez pas a nous contacter au besoin 514-429-1414.
En vous souhaitant une excellente journ e!
On early June, I had a bay window and a bathroom window changed by Groupe Royalty.
The bath room is at the second floor.
After the job was done, I haven't noticed that the installers didn't applied the caulking at the base of the bathroom window (exterior, about 5 to 6 feet long).
I've contacted the cusomer service and told the person in charge about the problem. I was asked to send pictures showing the unfinished work, which I did.
One month later I still didn't have anyone coming to fix the problem. I had to hire someone else to finish the Royalty unfinished job.
Certainly I won't go back to this company for any future jobs.
Excellentes fenêtres. J ai mis du triple vitrage vraiment performant quant au bruit et au froid. Cela a changé toute la dynamique de la maison. Moins de frais de chauffage et beaucoup plus confortable quant à la stabilité de la temperature par rapport à celle de l extérieur. Et en plus elles sont jolies, et ils sont de bons conseils.
Bonjour Mme.Micheline,
C' tait un plaisir de r alis ce projet. Merci d'avoir pris le temps pour partag votre exp rience avec nous! Au plaisir de vous servir nouveau!
We have bought 14 windows including the installation in 2017, we even refer our brother in law and he bought from them.
The installation was fast. On the same winter, we started having ice inside the house on th sides of the windows, we took pictures and send to them advising that we had ice inside (very tick).
Since January 2018 they came 4 times, (always a different man) and called 12 times, but always talking to Odessa the assistant off Tony Ciobirca, cause he doesn't want to talk with us. We had to send the pictures back saying that they lost them??? We are now June 19th 2018, called yesterday and imagine what Odessa told us, that Tony advised to tell us...they will come in JANUARY 2019 to check the humidity rate in the house??? my husband advised that the humidity level is very good and has nothing to do with the thick ice on he windows, she responded that was there last thing they can do for us. He even advise that if nothing was done we would send them a notice, she responded, do what you have to do....So that our nice story with them. Would never refer this company again to anyone. Very nice to sell, but after sell service very, very poor.
L'installation s'est faite une Semaine plus tard que prévu.
Beau Travail et Personnel Sympatique.
Installation Propre et bien Ordonnée.
Un petit détail: Il manque encore une Moulure en haut de la Porte avant...
Je RECOMMANDE cette Compagnie pour le Remplacement de Portes et Fenetres!
Bonjour M.Andr ,
Merci d'avoir pris un instant pour partager votre exp rience avec nous.
Au plaisir!
Groupe Royalty
The installers were prompt, courteous, and knowledgeable, answering all questions very clearly. All garbage was removed and all drapes were reinstalled.
Thank you for you comment M.William. We are very happy to hear that you had a great experience with our team.
Have a nice day!
Groupe Royalty
Groupe Royalty has a TrustScore™ of 4.0. The average TrustScore™ for other businesses providing similar services in Saint Laurent and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 3 | 105 |
Approved | 3 | 105 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.4/5 | 4.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Groupe Royalty is a manufacturing company specializing in the production and installation of residential windows located in Ville Saint-Laurent. The manufacturer produces the greatest variety of windows on the market with 20 different models. It is in a modern factory that Groupe Royalty specialist work to create a higher quality product with a functional design and the best esthetical qualities. With its teams of specialized installers, Groupe Royalty provides its customers a quick and professional hassle-free installation.
Several individuals and contractors can be found among Groupe Royalty s satisfied customers.
Our team is there for you. They are passionate people who make the manufacturing of exceptional windows here in Quebec, for our climate.
Groupe Royalty was awarded Best of TrustedPros in 2021 for Windows and Doors in Saint Laurent.
Groupe Royalty was awarded Best of TrustedPros in 2016 for Windows and Doors in Saint Laurent.
Groupe Royalty was awarded Best of TrustedPros in 2015 for Windows and Doors in Montreal.
Groupe Royalty was awarded Best of TrustedPros in 2014 for Windows and Doors in Montreal.
Main contact(s) | Tony Ciobirca , Geneviève Lavertue |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Contact Groupe Royalty to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.