Halls Flooring Services

June 19, 2019 I went to halls flooring and got a quote for 2 rooms. Matt gave me a quote ( $2100 ) I said thank you but no thanks because Sacwal quoted me for $1800. Matt told me they can beat sacwal's quote and do a lot better for us. Matt now gives us a new quote for $1500 and an installation date of 2-3 weeks. I gladly accepted and signed some papers and gave halls flooring $750 deposit on June 25th 2019. 2 weeks go by and I haven't herd anything from Matt or halls flooring. So I waited till July 8 2019 and called halls flooring just to find out how everything is going with the order and if they had a installation date yet . The person who answered asked me who I was so that he could bring up the account, 10-15 sec later he rudely tells me ( it's ONLY been 12 hrs sir ) it took me a sec to realize he was talking down to me or trying to make me look stupid or something. So I asked him ( what do you mean 12hrs ago ? It's actually been 2 weeks! ) I then go on to ask him why he was talking to me in that way and that I don't appreciate how he was taking to me and I should talk to his boss and he cuts me off and says ( I am the owner ) I replied ( your the owner?!?! And you talk to your customers like that?? ) then he says ( you know what?, you seem like a really excited guy and I don't want to deal with you so I'm gonna go ahead and cancel the order ) I said in shock ( excuse me?!?! For what? ) and said Brad Halls ( owner ) says ( I'm going to send you a check for your deposit) then I replied ( I paid you guys cash so I'm coming.....) then he hung up on me. I go there to halls flooring to collect my $750 deposit and brads halls tells me ( this has nothing to do with you, this is all all me) pretty much telling me now that I did nothing wrong, brad halls "feels" like not doing my job, that's all. And he doesn't know what else to tell me. I walked out disappointed and angry. Now I hired carpet deals and they gladly took my $750 deposit on a beautiful Mohawk carpet for $1450.00, cheaper then halls flooring.