Left job unfinished. Offered to refund deposit but 2 months later, I still don't have a refund. After giving chance after chance to make contact and either finish the job, offer a refund or do more work in lieu of the refund, he still promised to call, to come over and never did. I finally had to file a complaint with the Better Business Bureau.
Very unprofessional, very unreliable. Would not recommend to anyone.
I have in excess of 20 e-mails whereby he promised to contact me, promised to bring refund, agreed to a new contract and did not make good on anything.
I ended up hiring a totally different contractor to finish the job. It took the new contractor 1 day to finish a job that he could not get done in 2 months. I still don't have my 20% deposit back either (as he promised in many e-mails).
Too bad ... nice guy running a family business ... just not reliable at all. Word of mouth is everything with small business.