We offer a variety of services from handling small odd jobs and general repairs all the way to major renovations. Handyco specializes in care and maintenance for approximately 70-80 properties throughout Southern Alberta and has been serving property managers in Calgary, Okotoks, Airdrie, Strathmore and surrounding areas for over 20 years. read more...
Our experience with Handyco Calgary AB.
My wife had contacted Handyco as we currently rent out our home in Calgary as we live in the US and thought this would be a good company after she did some research.
Our tenant had contacted us to say there was a few drops of water that had appeared on the plastic window surround in the bedroom, so my wife immediately contacted Handyco to arrange a quote.
After contacting them a date of the 4th of August was arranged from them to head over to look and quote on the issue. The tenant said they were there for around 10 minutes and took some photos of the area around the window.
They sent a quote of $308 which would include taking off plastic surround of top part of the window and casing, check the insulation for damage, check wood for mold, repair and seal area then reattach window casing and surround and finally paint. My wife and I thought this was high but we wanted to assure our tenants and make sure it was taken care of. So we went ahead booking the date of the 16th of August (Tenants availability).
On the 16th Handyco arrived and was there for 1 hour in that time as stated by our tenant the worker spent most of the time on his cell phone and charging his nailer. They found nothing, all of the insulation was dry and the wood was fine, however again our tenant said he only removed the wood window casing and not the surround and didn’t put it back on properly leaving a gap (Claiming this is the right way to do it) he said he wanted to check the outside (thought they may have done this upon first visit to know where a possible leak maybe entering from to get accurate problem to quote), once on the roof they noted a few tiles were curled and the gutter was slightly away from the house (not sure I personally believe this). So on the 16th we waited for communication from Handyco with news. Nothing.
The next day our tenant contacted us and said they didn’t find anything except the above description, so that day we waited and again nothing. A full week past and on the 22nd of August we received no email about work done, issues found or fixed, but we did receive an invoice.
So I sent an email asking what was done and like before on the inspection do they have photos of the work they did. Lina at Handyco said the workers phone who went over to do the check had an issue with his phone camera and it died and therefore no photos are available to send (Yet my tenant noticed him on the phone most of the time at the property). This raises suspicion as we have no proof of anything. So to make sure, I contacted 3 roofing companies in the area and two of the three said there is curling but that would not cause a leak into the house and after explaining my issue they said if it was getting in through the roof the wood would be wet and insulation would be wet.
This company (Handyco), I would most definitely not recommend and whether it was a case of bad events, I just find it all too convenient there are no after images of work done, plus the cost for the job was extremely high for the time and minimal work done.
A BBB complaint will also be reported.
Follow up: After contacting Handyco again, Lina stated they all of a sudden had photos of which shows nothing, no difference from the first set of photos on the quote. Handyco charge $65 per hour as per there website, as they stated on the quote it would be a 3 ½ hour job with materials they quoted $304 tax in. They again was there 1 hour and charged $304 tax in, they also didn’t come with charged working tools, as witnessed by my tenant spend less than 30 minutes actually working and then the poor quality of work didn’t fix the wood trim as it should be.
I have used Handyco's services for emergency house repairs (a bird damaged my ventilation system) and whole home renovations. I have always found Handyco staff to be friendly to interact with and willing to address my question or concerns both prior to and post completion of each job. Work was always competed by highly competent and professional craftsman, on time, and as quoted. I have recommended their services to family and friends and will continue to use them for future home repairs beyond my capabilities.
The fellows from Handyco have been working around our complex for years and doing a wonderful job so I had them do some jobs personally for me. They all did a great job and I would hire them again with no hesitation.
I used Handyco to repair my ceiling. I had an interior wall taken down which necessitated repairing the floor, and the ceiling. Michel had two guys come in and they repaired the ceiling by sanding, painting and texturing. They did an excellent job, I was so happy with the results.
Handyco Inc. has a TrustScore™ of 2.6. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1991|
|Member of TrustedPros Since||2008|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Basement Lowering, Basement Renovations, Cabinetry and Millwork, Carpentry, Caulking, Ceiling, Closet and Storage, Commercial Renovations, Concrete Work, Countertops, Decks, Demolition Work, Design Build, Electrical, Fencing, Floor Refinishing, Flooring, Foundation Repairs, Framing, Garage Construction, General Contracting, Gutters, Home Additions, Home Construction, Home Inspection, Home Restoration, Home Theaters, Insulation, Interior Design, Kitchen Renovations, Mold Removal, Painting, Plumbing, Power Washing, Property Maintenance, Roofing, Shed Construction, Siding, Tiling, Wallpapering, Waterproofing, Window Treatment, Windows and Doors
We offer a variety of services from handling small odd jobs and general repairs all the way to major renovations.
Handyco specializes in care and maintenance for approximately 70-80 properties throughout Southern Alberta and has been serving property managers in Calgary, Okotoks, Airdrie, Strathmore and surrounding areas for over 20 years.
So whether you need carpentry, flooring or finishing, our highly skilled technicians and craftsmen are available and ready to serve you.
|Main contact(s)||Michel Laurin , Gabrielle|
|Alternate Phone Numbers||403-831-6247,|
|Listed with TrustedPros since:||2008|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Licensing information||Contact Handyco Inc. to request licensing info.|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.