Hartman Renovation Specialists Inc.

I had a very disappointing experience with Hartman's Construction & Property Services in March 2016. No money was exchanged, thankfully, but after we had signed their contract they pulled out on us 2 days before demolition of our old sundeck was due to be done by them. The project was estimated at $10,000 and while the manager said the reason they pulled out was that we were taking up too much of their time with emails and changes for such a small job...their guy who came to assess the deck 2 days before demo mentioned they had a repeat client who wanted more work done and 'money was no object'...which makes me think they didn't want to spend the time on our little project when they could make more on their repeat client. After receiving estimates from 6 contractors through this website, in February we selected Hartman's because they were in the middle of the $$ estimates but had the most years in the business and the most reviews, all very good. When I asked if they had a business license for Coquitlam, I was told 'oops, looks like it's lapsed so we'll just renew it now', when we signed the contract we asked for a copy to be returned with their signature on it...which we never received, when an addition to the project was made we were given an additional estimate for it, which was no problem, but there was miscommunication on my part about the dimensions of the sundeck and so we were told the original estimate would have to be increased, stating a number of 'new' items...but when I pointed out their guy who was just here that day said we didn't need gutters and so a credit should actually be given to us and that those 'new' items were already in our contract and excerpted those points to show him...he responded and said oops, yes, I was correct, but that all these emails were taking up too much time for such a small project so they now respectfully declined our project. So, that was our experience.

***UPDATE***

After reading the rebuttal from this contractor I would like to say that the reason I posted this review was so other 'non-customers' (their designation) who sign a contract provided by them have all the information they need...good and bad...as my decision to hire this company was swayed by all the good reviews. They also do know that we were willing to pay for anything additional or more involved as I said this in an email to them. This was our first time dealing with a contractor so we probably did not do some things the way they should be done (the drawing for one...if we had been told we needed to pay for it we certainly would have)...but we are easy going people and would have welcomed being informed of proper procedure. The 'barrage' of emails they mention were actually discussing other projects, with one enquiry if our coming new patio door would be better handled by them vs separately as involved the deck vinyl, one addition of a privacy screen which we agreed on their price...and other than my referring to a different dimension of the deck which was just a misunderstanding on my part... that is all.

Outstanding! This is the best choice of word to describe The level of service and quality of work performed by Hartman's Construction. Our project was time sensitive and we knew that there was a lot of work to be completed in a short period of time. Bob and Ben, got the wheels in motion and managed to complete on time and on budget. overall, very pleased with quality of the work performed, and the work ethic that Bob and Ben bring to the project. In the future if I have other projects Hartman's Construction will be my first call.-

Ben did a Great job boxing in our old fireplace wall, providing a spot for hanger TV, providing a hole for built in speaker, and then did a fantastic job installing the ledge stone and tile on the harth. And work nonstop from 9 AM till 6 PM and was able to get the job done an entire day. I am very happy with their work and especially their price. I will definitely be contacting Robert and Ben again for further work around our house.

I was very pleased with the work completed on the bathroom, tile and paint job.

The tub was removed and a walk in shower was installed and the washroom was a complete remodel. This work was completed in a 2 bedroom suite in a house which is 20 years old. The washroom definitely needed updating. I was impressed with some of the minor add ons which were taken care of and not charged for. I would use Hartman's again.

Like many people, I was very concerned about finding a reputable contractor, so I combed through the internet searching for a contractor with a good reputation.

This resulted in me emailing 3 contractors. Hartman's (Bob) responded first, the second one responded a month later, the third one never responded at all.

Shortly thereafter, I met Bob onsite, we agreed on the scope of work to be done, and on the price. He provided a written quote, which we both signed.(which was very reasonable)

Even though I had done my homework researching Hartman's on the internet, I was still somewhat skeptical using a new contractor.. however, my concerns were soon put to rest after work started.

My renovation was quite varied, it included a kitchen renovation, 2 bathroom renovations, finishing an unfinished basement, framing new walls, a new window, new doors/trim, new insulation, new drywall, new electrical outlets, new flooring & baseboards, new tile, masonry repair, painting, new lighting, and the list goes on.

Bob & Ernie's (Ernie is a journeyman carpenter) workmanship & attention to detail was quite impressive. They would mention (then fix) items that I hadn't even noticed, and I'm pretty particular myself.

They suggested a fantastic wall modification & some other design upgrades. I agreed to the majority their suggestions, & I'm glad that I did.

I really enjoyed working with both Bob & Ernie on this project. They're both friendly & easy to communicate with. It's refreshing to have found a company that has experience, integrity, and takes genuine pride in their work.

Their craftsmanship, along with their design upgrades, have undoubtedly increased the value of my home. I'll be using them again, on my next project.

I realize choosing a contractor can be stressful, but don't worry about hiring Hartman's, you'll be glad you did.

We hired Bob to do some renovations on our kitchen and bathroom along with a top to bottom interior repaint at one home. We also had him do some repair work along with a top to bottom interior repaint at another home.

When we asked Bob to quote us, not only was he the best quote by far he also quoted both homes as a single project which significantly reduced the quote.

When the work got going he brought in Ernie and the two of them started working on everything we asked for. Ernie did this even though there were three small children around for much of it. He did it without complaint and even taught them a thing or two.

Bob and Ernie were easy to work with. When things didn't go as originally planned for the bathroom Bob was able to suggest a re-design that has worked incredibly well. Ernie noticed a few issues with our front exterior stairs. He rebuilt them so they are better than ever. He also rebuilt the stairs from the garage into the laundry room. Ernie also noticed a problem with our basement door due to clogged perimeter drainage. He fixed that as well.

Bob not only oversaw the entire project but he pitched in a did a lot of the work himself. When the original painter he hired was not doing the work to our satisfaction Bob quickly stepped in and replaced him so quickly there was no delay.

All in all we are very satisfied with the work but more than that we have come out of this with new friendships.

Hire Bob and you won't regret it.

Renovations can be very exciting and at the same time very stressful. Before doing renovations, my husband and I did our research on contractors and read other people's review. This was not very helpful because we read less success stories and more horror stories of contractors running off with other people's money, or the reno was a complete nightmare,. We can relate because we too have experienced a contractor who was more interested in taking our money than actually putting a hammer to a nail. It definitely was a blessing to have come across a contractor, Robert Littlejohn, who takes pride in his work. Robert (Bob) and Ernie took on the project another contractor was unable to complete. Robert understood the anxiety my husband I were experiencing and was able to complete my dream kitchen. Robert and his crew came to the site every morning at 8am (no later) and were ready to put on their construction hat to start the day. Robert listens to the needs of his client and provides honest feedback. Not only did he provide me a dream kitchen, he put his own twist that gave us a kitchen that is one of a kind. In my opinion, Bob is an artist; he had a vision of this one of a kind fireplace to be added in the kitchen area. I was hesitant because I thought this vision was going to be costly. I was wrong; I have a beautiful fireplace that barely cost anything. The fireplace is definitely the show stopper. Robert Littlejohn and his crew are professionals that take pride in their work and will not leave the job unless they are fully satisfied with what they deliver.

We had a small project to install cultured stone on the front of our house. Bob Littlejohn of Hartman's responded to our posting by putting us in contact with Ben Rusin. Ben came out and reviewed our requirements, and made excellent suggestions to make a small job even smaller! He described the work he would do, and quoted a very, very reasonable price. He saved us a lot of money as we required less stone, and less labour. The job was completed in one day less than a week later, to our total satisfaction.

These folks know their business, and made sure they focus on what we needed, rather than on what they might have sold us. I would use this company again without hesitation.

We had a very troublesome deck which leaked into our garage. We previously hired several other contractors to try to fix it. Each time it would leak again after a few months.

We hired Hartman's to totally rebuild the deck using composite decking material and repair the garage ceiling. We also had french doors and new windows installed on the deck

I've usually struggled with contractors trying to get them to do what they initially promised to do. In contrast, Hartman's delivered more than what I expected. They put in a lot of extra touches (paint, hidden drainage system, even a custom pair of planter boxes) to make the deck nicer than I originally imagined. They are very detailed, plan things out carefully, and will keep going at things until they get it right. For example, they were very persistent in trying to get just the right stroke to get the stucco pattern, and colour just right so it will blend in with the existing walls.

The deck came out looking amazing!

I am very happy with Bob and Ernie's work, and would recommend them.

Are you looking for someone who charges fair prices for extraordinary work? Someone who shows up every single day, putting in a full days work with consistent followups, proper billing times and a creative dent that will land you a one-of-a-kind decK?

This is what WE got when we hired Robert Littlejohn!

DECK: He built an indestructible deck base (according to code) with a half pergola/half covered roof with skylights. Deck railings were hand burned by Bob for a rustic look. He then HAND PAINTED OUR DECK FLOOR DESIGN before coating it with clear fibreglass! As far as I know, this is a revolutionary technique. And it looks fabulous!! As an added service, Bob designed and built a bar to match the deck. And, as a later request by us, he painted the entire house, repairing our chimney along the way.

KITCHEN/LIVING ROOM: Bob created an open concept room by tearing down the wall between these two room, transitioning them with the same rustic burnt wood ceiling beams as our deck railings. He wallpapered, painted, recircuited electrical, tiled our kitchen and installed two sets of french doors to the deck! PHEW!

We are thrilled with the final product and will be hiring Hartmans Construction again for our next project!

In any future additions and repairs on my home I will not hesitate to call Hartman's Construction & Property Services. Owner Robert never took any shortcuts when building our deck and saved us money by inspiring new ideas that made our home look great. They were always communicating with us as the job was taking place and now have our friends asking for their business card to have their home revitalized !!

The crew from Hartman's Construction came highly recommended and we were not disappointed. Bob, Ben and Wayne made us feel comfortable from our first meeting and worked with our needs and budget to build a beautiful and well-made deck. We are lucky to have found such a trustworthy and competent company to ease our stress. We trusted them so much that we even had Bob pick our stain colour. I would absolutely recommened them to friends and family, and I would use their services again!

As a single lady with little experience or knowledge in the art of home renovations, and concerned about strangers I was inviting into my home, I lucked-out with J.L. Hartman's Construction Services Inc. They were competent, professional, courteous, innovative and thorough with the renovations of a shocking and completely trashed condo. Bob and Wayne provided solutions to never-ending problems and worked steadily at the job, and then some, until it was completed.. Bob kept me informed of progress on the renovation, almost daily. The Strata was very impressed with their tidiness and work ethic. I would not hesitate to re-hire or recommend this company after observing the frustrating repairs they encountered and completed, to my total satisfaction.

Shirley and Al from Richmond

We knew that Hartman's had done some work in our neighbourhood and we got a good recommendation from one of their customers.

We contacted Hartman's, Bob and Ben turned up and gave us a quotation to repair our front deck and to rebuild our back deck.

Work started about a month later, we ran into some problems on the front deck. The timbers which held up the deck and were hidden by the stucco were completely rotten.The stucco was the only thing holding up the deck. Bob and Ben worked with us and came up with a solution which satisfied everyone .

We are most pleased with the final result, both decks look great and will give us years of enjoyment.

Both Bob and Ben were a pleasure to work with, they both have a lot of knowledge in the construction field. We will use them again if we need additional work and would highly recommend them to anyone who needs any construction work done on their property

To fix a truly atrocious fence and gate installation I actually searched around for a good all around handyman on the Internet, as well as through word of mouth,and even asked for recommendations from places like Homedepot. Despite they're restriction not to give out those kind of suggestions, Hartman's Construction slipped out. And I'm so happy it did. Bob was the handyman sent out from Hartman's to fix it up for us and he was efficient, calm, quick, and personable. He made sure that we were fully satisfied before considering his job done. All that for such a great price too!

I am ecstatic with the results! Thanks to Bob and Hartman's. You'll be the ones we call when anything else goes wrong :)

We contracted Hartman's for our fireplace renovation and we are very pleased with the final product! Bob was extremely patient and understanding (even when I made changes at the last minute!) and his communication was wonderful. He gave an estimate and even included some small details which we would not have thought of and all the details made a difference. Bob cleaned up his workspace after he was finished which we also really appreciated. I would not hesitate to recommend Hartman's for any of your renovations.

Thank you Bob!!!!

Leticia