Proud Winners of the "Best of Trusted Pros" award for 2012, 2013, 2014 and 2015 for outstanding value, service and professionalism, we provide a unique, friendly and personal service for all types of renovation and upgrading work together with offering specialties in the design and construction of custom Decks that are made to las read more...
I had a very disappointing experience with Hartman's Construction & Property Services in March 2016. No money was exchanged, thankfully, but after we had signed their contract they pulled out on us 2 days before demolition of our old sundeck was due to be done by them. The project was estimated at $10,000 and while the manager said the reason they pulled out was that we were taking up too much of their time with emails and changes for such a small job...their guy who came to assess the deck 2 days before demo mentioned they had a repeat client who wanted more work done and 'money was no object'...which makes me think they didn't want to spend the time on our little project when they could make more on their repeat client. After receiving estimates from 6 contractors through this website, in February we selected Hartman's because they were in the middle of the $$ estimates but had the most years in the business and the most reviews, all very good. When I asked if they had a business license for Coquitlam, I was told 'oops, looks like it's lapsed so we'll just renew it now', when we signed the contract we asked for a copy to be returned with their signature on it...which we never received, when an addition to the project was made we were given an additional estimate for it, which was no problem, but there was miscommunication on my part about the dimensions of the sundeck and so we were told the original estimate would have to be increased, stating a number of 'new' items...but when I pointed out their guy who was just here that day said we didn't need gutters and so a credit should actually be given to us and that those 'new' items were already in our contract and excerpted those points to show him...he responded and said oops, yes, I was correct, but that all these emails were taking up too much time for such a small project so they now respectfully declined our project. So, that was our experience.
After reading the rebuttal from this contractor I would like to say that the reason I posted this review was so other 'non-customers' (their designation) who sign a contract provided by them have all the information they need...good and bad...as my decision to hire this company was swayed by all the good reviews. They also do know that we were willing to pay for anything additional or more involved as I said this in an email to them. This was our first time dealing with a contractor so we probably did not do some things the way they should be done (the drawing for one...if we had been told we needed to pay for it we certainly would have)...but we are easy going people and would have welcomed being informed of proper procedure. The 'barrage' of emails they mention were actually discussing other projects, with one enquiry if our coming new patio door would be better handled by them vs separately as involved the deck vinyl, one addition of a privacy screen which we agreed on their price...and other than my referring to a different dimension of the deck which was just a misunderstanding on my part... that is all.
We felt it appropriate to respond to the unusual but not surprising Review' submitted by Wendy A regarding her proposed deck project in Coquitlam. We fully understand that everyone is entitled to vent their personal opinion. It is a well known fact that we enjoy 100% customer satisfaction and have done for many years. Many of our Trusted Pros customers have been delighted to submit some wonderful reviews on all aspects of what we do, so it does appear a little strange to receive a Negative' review from someone complaining because she was NOT a customer of ours! Yes we did provide a fixed price quotation to Wendy A and a our contract is never signed by us until such time as we request the initial deposit payment, which we never did ask for. This started off to be a comparatively small project but then after the quotation was submitted, a barrage of emails continued for a while with changes and amendments being requested almost endlessly, including the dimensions of the deck considerably. The goal posts were moved and moved again and then again once more. From our many years of experience and client relations, it became very obvious to us that we were encountering a potential customer who wanted to pay for a Ford and actually get a Mercedes for the same price. We were even asked to produce detailed engineering drawings for the deck, the footings, the bolts, the brackets and so on, in other words for drawings that would normally cost a considerable amount to have done by a professional, with no mention of offer to pay for this additional service. Again, based on our many years of service and experience, we felt confident in our decision that the signs were more than apparent of a potentially problematic customer and based upon this, it was decided ( After our contracts manager also visited the site ) to decline the project completely, even although we had a crew provisionally scheduled to commence the initial demo works that following week. When even our contracts manager returned and stated that he foreseen issues and problems with this client, we felt it totally appropriate to then decline the job, especially before any money changed hands and our contract was issued. Therefore in summary of the submitted review, we stand our ground on having made the right decision to walk away from this one. We still continue to keep our customers more than happy in every way and they are all available to testify to this. Because someone who was never a customer decides to throw a stone at us for no apparent reason, it doesn't mean that stone will succeed in breaking a window. It may also be worth mention that our contracts manager also offered this job to another business colleague's company and they turned it down too, even although they were looking for work.
Hartman's Construction and Property Services
Outstanding! This is the best choice of word to describe The level of service and quality of work performed by Hartman's Construction. Our project was time sensitive and we knew that there was a lot of work to be completed in a short period of time. Bob and Ben, got the wheels in motion and managed to complete on time and on budget. overall, very pleased with quality of the work performed, and the work ethic that Bob and Ben bring to the project. In the future if I have other projects Hartman's Construction will be my first call.-
Ben did a Great job boxing in our old fireplace wall, providing a spot for hanger TV, providing a hole for built in speaker, and then did a fantastic job installing the ledge stone and tile on the harth. And work nonstop from 9 AM till 6 PM and was able to get the job done an entire day. I am very happy with their work and especially their price. I will definitely be contacting Robert and Ben again for further work around our house.
I was very pleased with the work completed on the bathroom, tile and paint job.
The tub was removed and a walk in shower was installed and the washroom was a complete remodel. This work was completed in a 2 bedroom suite in a house which is 20 years old. The washroom definitely needed updating. I was impressed with some of the minor add ons which were taken care of and not charged for. I would use Hartman's again.
Hartman's Construction & Property Services has a TrustScore™ of 4.5. The average TrustScore™ for other businesses providing similar services in Surrey and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Yes|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Yes|
|In Business Since||1971|
|Member of TrustedPros Since||2011|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Hartman's Construction & Property Services has been recognized for their skills and expertise by their peers in the following categories
I have personally had the great honor to work with Hartman's Construction and Property Services. I found Bob the owner of Hartman's to be more than an outstanding person, very smart, & full of very creative idea's. I have no problem recommending Bob or Hartman's Construction to anybody I know.
All type of bathrooms to suit all sizes of budget, we will provide a free inspection, measure and report, together with a fixed price quotation to cover all of your requirements. From the practical to the spectacular, we cover all aspects from start to finish.
Advice, guidance, design layouts and undertaking the complete job from start to finish, including interior decor and lighting effects. We offer the best value for professional and ethical all trades services.
We offer a range of methods for the total eradication of mold, using a range of bio-fluids that are all 100% natural, with no chemicals, no toxins and no poisons. We will also ensure that the issue causing the mold is rectified and made good, so no future mold issues will arise.
We undertake all types of cabinetry work, custom designed, closet fit outs, kitchens, bathrooms, workshops and more. Have you considered transforming your existing cabinets as against renewing them? We can advise and guide you through the many options.
We can undertake all aspects of Baby Proofing your home, ensuring it become a totally safe and friendly environment for the little ones. We also include bay comfort and baby monitoring systems and we can even provide custom hand painted baby artwork on walls and ceilings.
All types of carpentry work undertaken, from roughing through finishing, custom designed, repairs, jobbing, decks, outdoor garden structures, crowns, trims, sheds and almost anything made from timber. All work comes fully guaranteed.
Accessibility, Architectural Design, Caulking, Ceiling, Closet and Storage, Concrete Work, Decks, Demolition Work, Drywalling, Electrical, Energy Inspections, Fencing, Fireplaces, Flooring, Foundation Repairs, Framing, Furniture Repairs, Garage Construction, Garage Doors, General Contracting, Gutters, Heating & Air Conditioning, Home Additions, Home Inspection, Home Restoration, Hot Tubs, House Cleaning, Insulation, Interior Design, Landscaping, Masonry, Non Slip Treatments, Painting, Plastering, Plumbing, Power Washing, Property Maintenance, Roofing, Sheds & Gazebos, Shutter Systems, Siding, Skylights, Stucco, Sunrooms, Tiling, Wallpapering, Water Heating, Waterproofing, Window Cleaning, Window Treatment, Windows and Doors
Proud Winners of the "Best of Trusted Pros" award for 2012, 2013, 2014 and 2015 for outstanding value, service and professionalism, we provide a unique, friendly and personal service for all types of renovation and upgrading work together with offering specialties in the design and construction of custom Decks that are made to last. We specialize in the unusual in both designs and methodology and are known for taking normal building materials and creating art with them. We also undertake all types of renovation work, flooring, kitchens for all budgets, bathrooms, wall papering and decorating, painting, property repairs and much more providing an efficient, ethical, reliable and honest service to our clients always. We offer a free visit and project discussion and provide a detailed fixed price written quotation ( Not Estimates ) with our unique "Best Price Guarantee".
Advice and guidance that is backed by over forty years experience and total customer satisfaction. We also have a Roofing Division that operates in conjunction with Pacific Western Roofing Supplies and we offer and undertake every type of roofing system and type, from shingles, shakes, torch on, concrete tile, clay tile, plastic tile, fiber glass tile, slate, composite and everything in between. Our roofing crews are specialists and can also undertake fascia, soffet and siding renewals and commercial roofing, new builds and strata developments. We can provide the best roofs to suit all budgets and a reliable and professional service is always guaranteed.
Our company is a family owned registered BC corporation, Work Safe BC registered, fully insured and bonded and we come both rated and recommended by the Trusted Pros and other web platforms. You can read about us in detail at our main web site, where you can also view many actual pictures of all types of job we have done. We can also offer clients some great savings on a range of 'like new' recycled products, fixtures, fittings and so on, where these are acceptable. This provides great savings on things like constructing a rental suite or basement renovations. For decks, we undertake all types including treated wood, cedar, Trex and composites, fiber glass, speciality surface coatings and hand painted designs, special lighting effects, water features, concealed LED rail lighting, low level surface lighting, automatic security lights and much more.
Our staff are carefully chosen, fully trained and bonded and all of our services and work are fully inspected and always guaranteed for a full TWO YEARS, your satisfaction is also guaranteed.
Hartman Property Services also offer a range of specialist services, such as property inspections for remedial faults such as dampness, mold, fungal decay and structural faults. We have all natural roof treatments for cedar shake roofs that increases their life by 20+ years and also their appearance, concrete roof tile treatments, customized landscape structures and water features, hand painted artwork for concrete floors and a range of specialized deck and patio treatments. Together with all of the above, we can provide architectural services for drawings, permitting and planning consent and engineering services where they may be required.
Efficiency, quality and value are very important to us, just as they should be to our customers. We operate to a strict code of professional ethics and value the fact that people come to us as clients, then stay with us as friends. On our website, we provide a unique program for customer discounts on all of our services, where visitors can choose to become Members of our ever growing family. We also offer genuine discounts for Seniors, Registered Disabled.
Hartman's Construction & Property Services was awarded Best of TrustedPros in 2015 for Kitchen Renovations in Surrey.
Hartman's Construction & Property Services was awarded Best of TrustedPros in 2014 for General Contracting and Decks in Surrey.
Hartman's Construction & Property Services was awarded Best of TrustedPros in 2013 for Decks in Surrey.
Hartman's Construction & Property Services was awarded Best of TrustedPros in 2012 for Decks and Fencing in Surrey.
|Main Contact(s):||Robert Littlejohn|
|Alternate Phone Numbers:||778-988-1599,|
|Listed with TrustedPros since:||2011|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||No|
|Licensing Information:||Click here to view our Licensing information|
|Insurance Information:||Contact Hartman's Construction & Property Services to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Hartman's Construction & Property Services has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum