Nick has done a couple of odd end jobs for us in the past - clean fireplace, change kitchen cabinets, painting, etc.
We hired him to do a bigger job - custom window cabinets and window bench and paid a fairly high deposit for this work that we had saved up over 6 months. There were considerable delays between giving us drawing revisions and after 2 months of discussions over the phone, we have no further contact. He is not reachable through his phone, his other contacts (designer, carpenter, etc.) over the last 4 months. My husband and I have been repeatedly attempting to contact via phone/email for months with no luck.
Now we are down 5000$ with not even an inch of work started. And it is going to take us a long time to save up that amount of money again. We are extremely disappointed at the reference provided as well of his reliability.
We are very pleased with our new kitchen and second bedroom that was added for our expanding family - the crew were very polite and efficient and the project was completed quickly and within our budget. Our neighbours are so impressed with our Renovations, they have already contacted Heritage to help them create their own fresh new living spaces!
Heritage Construction Group has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||1|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1998|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Heritage Construction Group has received complaints from their suppliers and/or creditors
Complaint: We have provided Heritage Construction with more than reasonable credit over the years and payment was always terrible. Lying to my staff and never returning calls made collecting from them a full time job. Now Nick has shut off the phone lines and crawled back under a rock. The sign is still on the building and 2 trucks are out front but where's Nick?
|Main contact(s):||Nicolino Carlucci , Paola Colella|
|Listed with TrustedPros since:||2013|
|Accepts credit cards:||No|
|24 Hour emergency service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing information:||Contact Heritage Construction Group to request licensing info.|
|Insurance information:||Contact Heritage Construction Group to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.