We are custom builders of decks, patio decks and gazebo's, creating the ultimate Canadian backyard paradise. Since 1987, we have satisfied over 20,000 customers with a quality custom built deck in Canada and around the world. Our team of licensed carpenters/craftsman, from over 60 locations, take great pride in every proje read more...
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Small piece of pattern in the centre of my deck came loose. Hickory Dickory sent a crew member to replace the small piece. While at my house, it was discovered that one of my deck lights wasn't working. Apparently, one of the chipmunks that have made a home under the deck had chewed through the wiring necessitating a further repair. Hickory Dickory was able to return a later and made the repair so that all lights are now working.
The repair to the small piece of deck was done under warranty but the company was kind enough to make the repair to the light at no charge. This light repair was definitely not under warranty but Hickory Dickory made no charge.
The service I received at the time of construction 2 years ago and the prompt repairs made at this time were 5 star.
Very nice job with a very cooperative and well trained working team. The job was completed within the agreed upon time. Thanks to everyone participated in completing the job.
From initial quote to final product, working with Theo and his team was a walk in the park. Theo was even able to get the project done earlier than expected so we will be able to enjoy it as soon as the weather warms up in spring 2023.
A Solid plan and work ethic resulted in a fabulous deck that will be the centerpiece of family gatherings for years to come.
We are completely thrilled with the deck with storage room underneath that Theo Melburn's team installed for us. The whole process through scoping out the plans, through obtaining authority approvals, and through installation with Kyle and Chase was simply a great experience. The deck looks fabulous both at a distance from Equinelle's 4th fairway behind the house and from right up close when I'm standing on it. Every cut, every corner, every covered nail head is perfect. Kyle and Chase, our deck installer crew, became like trusted family members and I felt 100% able to leave the house and carry on with my regular life for the weeks they were at our place. We have strongly recommended Hickory Dickory Decks to family and neighbours as a terrific partner for their deck installation projects.
Poolarama gave us the contact for Hickory Dickory Decks (HDD).
We had an idea of what we wanted and had drawn a sketch. Among the many builders I contacted HDD impressed me the most by their thorough response. We went through some iterations of our initial project until we were satisfied. They were easy to communicate with and courtious. They responded to our complaints with fixes no questions asked. What we got exceeded our expectations. We are proud of our deck and our visitors are impressed by the degree of attention paid to detail work which made it look outstanding.
Theo and his team were incredible. I am so thrilled with the deck they designed and built for us - my whole family is. Theo and team are very easy to talk to, very responsive and resourceful too. I’d highly recommend Hickory Dickory Decks - Ottawa.
We could not ask for better. Helpful from first contact. Solid work ethic. Great workmanship.
We definitely got what we paid for, and then some.
Absolutely no hesitation referring these guys; already have to family and friends.
Thank You Ibrahim and Jesse.
Andre and Arlette
Hickory Dickory Decks and more importantly Theo Melburn provided us with a wonderful elevated deck including extended roof and ceiling. From start to finish the project was an extremely pleasant experience. The crew provided by Theo was thoughtful, hardworking and focused on all details. The project was on time and on budget! (Where do you see that nowadays!) The end product is a thing of beauty and we are constantly receiving rave reviews from neighbors and friends. I would highly recommend them to anyone seeking an outdoor oasis.
Well done Theo and crew and thank you for building such a gorgeous covered deck.
JC & Joanne
I highly recommend Hickory Dickory Decks at Ottawa East! Back in 2015, we hired Ibrahim and his team to build a small deck in our backyard. It's now 2020, and that deck still looks brand new and is as sturdy as the day it was completed. Ibrahim was amazing to deal with, he was very informative and professional when discussing options with us and made it feel like we were talking to a friend and not a salesman. He wasn't pushy with products or tell us our deck was too small and even suggested ways we could save some money like using cedar for the sides instead of composite all over. He also noticed our gate entry to the backyard was difficult to open and gave us a very reasonable quote to install a new one which he ended up building from scratch. When it came to installation, Ibrahim was always on time, most times arriving a little early, he and his team worked respectfully in our backyard, cleaning up after each day and especially once everything was done. He also followed up after the work was done to ensure we were satisfied, and believe me we were beyond satisfied. We have and will continue to recommend Ibrahim and Hickory Dickory Decks to anybody looking to have a deck built.
Would recommend Ibrahim Moujaber and his team; he is trustworthy and competent. He answered emails promptly, provided updated plans / estimates for work when we requested, and always appeared on time for appointments. Once the work began, his crew was present from 8 to 6 every day till the work was done -- never were we left waiting as to the next steps in the project. Ibrahim was also flexible in accommodating small adjustments as the work progressed (a couple of add-ons to fit our drainpipe, rebuild the railing on an existing part of the deck, build in a second door near the garage). The final product was really well done and we are enjoying it immensely. Good workmanship, very organized. Super deck and fence. We have received many compliments from neighbours.
Hickory Dickory Decks Ottawa has a TrustScore™ of 3.8. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 2 | 36 |
Approved | 2 | 36 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Hickory Dickory Decks Ottawa may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1987 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We are custom builders of decks, patio decks and gazebo's, creating the ultimate Canadian backyard paradise.
Since 1987, we have satisfied over 20,000 customers with a quality custom built deck in Canada and around the world. Our team of licensed carpenters/craftsman, from over 60 locations, take great pride in every project and strive for total satisfaction.
At Hickory Dickory Decks, our aim is to be the best quality and service oriented company in the deck business.
Main contact(s) | Ibrahim Moujaber , Theo Melburn |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1987 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Services listed by Hickory Dickory Decks Ottawa may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Hickory Dickory Decks Ottawa to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.