Hogg Mechanical Heating & Air Conditioning is a Heating and Cooling company serving Residential and Commercial clients in the Waterloo and Wellington Region. We've spent the past 139 years keeping customers like you comfortable in your homes and workplace. Our technicians can provide you with the following services: emergency furnace repair, read more...
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
Completely ripped me off. They misdiagnosed and issue with my furnace on the 11th Dec and charged my $132. I was told the work was guaranteed. 4 weeks later the same issue again, this time they realized it's the motor that's the issue. They change the motor and charge me again full price. I expected them to apologize to me and refund me the first service charge that had been unnecessary. Instead, the manager was very rude and condescending. I felt that because he was dealing with a woman he could talk down to me and try to use technical jargon to cover their tracks. I will never trust them again.
I am extremely sorry to hear that you had a less then favourable experience but respectfully I disagree with your version of events. We had a technician come out on Dec. 11th for a no heat and found the condensate drain was plugged; the technician cleared this blockage and got the unit operational.
Now January 17 we get a call for no heat and sent the technician out to diagnose/re-evaluate the situation, once assessed he determined that the venter motor had seized and was not working. This new problem that was diagnosed by the technician had nothing to do with the previous blocked condensate drain which is why we charged you for the service call. I must apologize if I made you feel that I was being condescending and that I was using technical jargon to cover our tracks, as my intent was only to emphasis our stance on why the two service calls were different and that we would have to be compensated for our service.
Terrible service, contract says one product, they installed another. Went through BBB, they didn't even acknowledge that they did this, even when presented with evidence of it (contract & photo)
Stay clear of them, they can not be trusted. Also they are not accredited with BBB anymore due to their refusal to do anything.
Had a great service experience first time using HOGG. I own a couple if rental properties and have dealt with my share of contractors/service techs over the years. There are none better than Greg from HOGG. He arrived on-time, was respectful of my property and took the time to answer many questions and assess some future planned renos. Going forward, my first call for any HVAC needs will be HOGG because of the great service and value.
Hogg Heating & Air Conditioning has a TrustScore™ of 1.5. The average TrustScore™ for other businesses providing similar services in Kitchener and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1876|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Hogg hvac contractors are available for you 24/7. We're quick to respond to any residential furnace and air conditioning concerns as well as commercial hvac system problems. We offer the following services: emergency furnace repairs, furnace repairs, air conditioning repair and maintenance plans.
Hogg Mechanical Heating & Air Conditioning is a Heating and Cooling company serving Residential and Commercial clients in the Waterloo and Wellington Region. We've spent the past 139 years keeping customers like you comfortable in your homes and workplace.
Our technicians can provide you with the following services: emergency furnace repair, HVAC system maintenance, furnace check up, commercial heating and air conditioning and more.
We have 24-7 emergency on-call assistance and will get you help when you need it! Use the contact form on our site or give us a call at 519-772-2010.
|Main contact(s)||Peter Wagner|
|Listed with TrustedPros since:||2015|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Contact Hogg Heating & Air Conditioning to request licensing info.|
|Insurance information||Contact Hogg Heating & Air Conditioning to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Hogg Heating & Air Conditioning has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum