Home Advantage began operations in 2001 and has received 12 reviews for an overall customer rating of 4.6. The average rating for businesses providing similar services in the Maple Ridge area is 4.4. Write a review
4.6
4.6
4.5
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4.7
4.7
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1
Poor workmanship, poor quality product, unfinished, lack of customer understanding. If we asked about what we wanted, walks off on the job.
At the very beginning of the project we got together and designed a kitchen and had 3D drawings done to their specifications that they approved. They then asked if everything could be moved up and completed in 4 weeks, as they had a family event and wanted it done before they left.
We agreed, but clearly explained that there would be no time for any changes and all products would have to be ordered immediately. The contract was signed, yet on the very first day of the renovation they insisted on drastic changes and then changed the layout and cupboard sizes 3 more times over the next 2 weeks. In the end only leaving us three days to have custom fir-stone counter tops made. {I have worked with my stone guys for 15 yrs so for us they worked all weekend to have them ready}. All of these changes caused delays that they were informed and forewarned about.
No product was supplied by H A Renos other than the quartz and the cabinets. Neither were poor quality by any means. The cabinets were plywood, with solid wood dovetail drawers, soft close drawers and doors as well as adjustable hinges and glides, the client okayed both the cabinets and countertops from samples shown before signing contract.
At the end of the four weeks I informed the client there were 2 days left of work to be complete the kitchen. The husband said they didn't have time and that he would do the finishing work himself. I informed him I had the time booked to do it but if that didn't work we would come back when they returned. He again insisted that he would take care of it himself, that he could easily do it, and said he understood "how difficult they had been" and that "everything had turned out wonderful". Our contract clearly states final payment is not due until customer agrees the job is complete. The customer paid in full, not even asking for a discount, saying to keep the invoice the same to make up for the costs incurred by changing the kitchen layout 3 times, and thanked us for everything.
Upon attempting to finish the job, and not having the proper skills, the client couldn't finish it to a high enough quality to satisfy his wife and then expected H A Renos to return and correct what he had tried to complete and could not.
Not once did H A Renos ever walk off a job. As always customer satisfaction is number one with all staff at H A Renos.
4.7
Our master en suite was in need of an upgrade so Lonnie and his crew from Home Advantage came to the rescue. The plan included new countertop, sinks, faucets, toilet, mirrors, light fixtures, wall cabinet and installation of acrylic wall paneling in the shower and tub area. As with all renovations, there were some unexpected hitches and unpreventable delays but in the end Lonnie delivered a great result. The final bill came in only a little over the original estimate and Lonnie kept us informed during the whole experience so we understood the hows and whys of when plans had to be altered. We can recommend Home Advantage without reservation. Lonnie and Wes were professional and friendly throughout the duration of the project and it was a pleasure dealing with them.
5
Lonnie and his team, Wes & Jeremy, did an awesome job renovating our kitchen & downstairs shower. Our old outdated kitchen was transformed into a very modern bright space. The acrylic backsplash is Fantastic. Lonnie and crew were on time and on budget and great to work with.
We are recommending Home Advantage to our friends and to anyone looking for top quality workmanship.
4.8
On budget and on time...Lonnie and his crew did a great job renovating our kitchen and two bathrooms. Excellent communication...from the planning stage; through to completion, we were always made aware of what was going on and what was left to do. Any issues or concerns were discussed; with the team providing options...HA has a small crew that shows up everyday and gets the job done.They aren't happy until you are. Would highly recommend this company!
5
It was an absolute pleasure and so much fun dealing with Lonnie and his crew. They are a bunch of great guys!
Renovating an older house can be a challenge and with every little surprise that came up, Lonnie was able to problem solve to make it work. As well, Lonnie was so helpful with keeping close to budget and so knowledgeable with the design of both the kitchen and the bathroom and they turned out beautiful and amazing. We can honestly say that we will be calling Home Advantage for any of our future projects.
Thank you so much!
4.8
Home Advantage can be trusted to provide excellent service!
They stayed on quote, helped me to find the lights I needed and within 2 days had my kitchen transformed. Lonnie went above and beyond to fix a problem with my oven as well. I would highly recommend them.
4.8
Lonnie and his team did our job on time and on budget. They were pleasant and easy to work with. We had an additional layer of drywall and green glue installed to help with soundproofing in our basement suite. It has helped a lot to reduce the sound transfer. He also suggested crown moulding as a way to make it look finished and it looks fabulous. I've had a lot of compliments on it. I have no problem recommending Lonnie and his team.
5
We wanted to renovate our bathroom ,kitchen and change our living room flooring from carpet to laminate and we were looking for a reliable and reasonable contractor. Initial meeting with Lonnie was a breeze. We noticed that he cared by suggesting several ideas that we loved. We decided to choose his company and he did not disappoint.Lonnie detected several repair issues that other contractors did not see. All vital repairs were done in a professional timely manner and as a result beautified our home plus gave us peace of mind. Lonnie and his team designed our rooms with quality materials and with style beyond our imagination. . There are no words to describe the finished product and we were delighted that we stayed on budget. Thank you Lonnie and company for the wonderful job. It surely added value to our home. We recommend Home Advantage to anyone who would like to have a quality renovation.
5
I was impressed with every aspect of Lonnie's work: quality, price, timeliness, courteousness! He and his team at HA Renos did a basement suite reno for me. It included framing, plumbing, electrical, drywall, flooring, and finishing. Along the way, Lonnie also listened to my ideas and responded with great design recommendations that helped the end product look great! I would have no hesitation at all in recommending HA Renos to anyone looking for a home improvement contractor!
5
For all of you who are concerned with hiring a contractor
-about not making a mistake
-worried about what will transpire , or
- what could transpire rest assured that this contractor will meet your expectation
I am very happy with my outcome
Thankyou Home Advantage For making my Basement Reno Complete
clara
Home Advantage has a TrustScore™ of 3.3. The average TrustScore™ for other businesses providing similar services in Maple Ridge and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 12 |
| Approved | 0 | 12 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 4.6/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
Available upon request
|
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | No |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2001 |
| Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
