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I would not recommend this company to anyone. I hired HomeReno in December 2022 to renovate my house. They were nice during the selection picking of the materials for the project. And especially when it was time to pay. My project was only suppose to take 4 months, beginning in February 2023. It is now the first week in October 2023 and they have not started. I called, emailed, and texted this company numerous times and they had me on a wild goose chase. Their communication skills, code of conduct, and ethical skills are lacking. It was not until I called the labour board to complain on HomeReno when Remon finally got back to me. However, it has been endless lies after lies and he refuses to refund my money or start the work.
In October of 2020 my husband and I met Remon from Home Reno we had interviewed many contractors and we didn't either feel comfortable or would not take on the project as it was too small. In November we started the project we worked with the designer and HR's crew, it was hard as store were shutting down and picking finishes, but Remon always made it right. He was calm and patient and was opened to changes along the way,. It was a pleasure to deal with the company and everytme I have made a call of concern he always send his crew to take a look. Remon you always make it right. I highly recommend Home Reno Direct for the honesty and professionalism, Thank you to everyone who worked to make my home beautiful.
Christina & Eddie
Thank you Christina for the great review. It was a pleasure working on your home renovation, and I'm glad that you're very happy with the transformation of your main floor.
Best regards
Remon Hanoun
It was a lengthy process and somewhat painful process but the final result was excellent. Staff turnover and unreliable management was a negative factor in dealing with this company. However we stayed on top of issues and things got resolved. The final result is a great new kitchen.
We contracted Home Reno Direct for our main floor renovation including new kitchen, powder room, tile flooring, two new doors with new frames and casings, new baseboards, and new carpeting on our basement stairway. Overall we're quite pleased with the job and quality of workmanship. I spent time beforehand planning the new kitchen layout including drawers and cupboards. Home Reno Direct's designer and kitchen manufacturer brought it all to fruition. Home Reno has a spacious showroom including samples (of materials), offering a one-stop shopping and design-build experience, which we appreciated.
Overall the job took longer than expected; partly due to an unforeseen issue with our subfloor, which, thankfully, Home Reno was able to resolve for us. Another issue relating to the floor tiles contributed to the delay but in the end was resolved. To save on cost, and since I have some experience and the time, I did prep work and painting of walls and trim, installed casings on one kitchen window and doorway, and installed a new ceiling fan in the powder room. Home Reno Direct did all the rest, and more.
Hi Robert,
Thanks for the amazing review! We are glad you had a good experience renovating with us and you are enjoying your renovated home. It was a pleasure working with you.
All the best,
The team at HomeReno Direct.
We are very pleased with the bathroom renovation and recommend their services! From start to finish the team was friendly, professional, cleaned up after their work and delivered a quality product.
Hello Cathy,
Thank you for a great review, Don and our trades said great things about you also. Thank you for trusting us with your bathroom reno and I am so glad you're enjoying your new renovated bathroom. Keep Safe,
Sincerely,
Remon
HORRIBLE CONTRACTORS WITH NO MORAL CODE. These ppl have put us through hell. We did our due diligence and set up a contract with them over three years ago for a renovation/additions to our house. They hire unqualified subcontractors who did a horrible job and then stopped showing up. They called me to tell me that Home Reno hadn't paid them and they wanted money from me directly. I showed them proof that I had made payments to Home Reno. They didn't come back to finish the job and they put a lien on the house. When reached out to Home Reno they were no help. I have asked them now numerous times to come take care of the warranty work and Ramon the owner responded with we don't owe you anything call the subcontractors for warranty work...WHAT??!!! My contract was with Home Reno. I will be going through Lawyers to get this addressed. Worst experience ever. WOULD NOT RECOMMEND THEM. Save yourself the headache and find a reputable company. They also left all the construction supplies and junk on my lawn. Their plumber was not certified. It was suppose to take 4 months lol...3 yrs later still not done.
Dear Kat,
I'm very sorry that HomeReno Direct had no choice but to STOP work at your home due to non-payment.
Your review is totally inaccurate and malicious. the only reason we are here today because you have chosen not to make payments and honour the contract as agreed. once again you are not honouring our second agreement that was signed off 2 years later by all parties through legal channels. in regards of our subcontractor, at the time of work being halted 99% of the agreed work has been completed and you had no issues or complains, put you have made a choice not to issue payment when is due, therefore our subcontractor made a decision to register a lien against your property after many attempts to get payment. you continued to decline all attempts to resolve the payment issue. 2 years later you asked our subcontractor and HomeReno to remove the lien, because you needed to refinance your property. we all agreed and signed a new agreement to make payment and release HomeReno from any further obligation, as agreed you have selected to make payment directly to our subcontractor and he will complete the remaining 1% and any issues that will arise. on May 22nd 2020 you have contacted me via email stating that you would like to take care of some outstanding issues and some service call. my reply was as per previous agreement to please contact our subcontractor. once again I'm reminding you, please remove this inaccurate and malicious review.
Regards,
Remon
HomeReno Direct
647 388 5123
I am a happy customer. Kitchen looks great. Owner of company went out of his way to ensure I was 100% happy. Thank u home reno.
Thank you Debbie for the encouraging words, it was a pleasure working with you. hope to work with you again in the future. all the best from HomeReno Direct team,
An amazing experience working with HomeReno Direct. The attention to detail and the customer service was the best. They came to our rescue after a previous job went bad. The design team and the help that we got choosing colours, styles, product was awesome. Highly recommend this guys to anyone looking for a home renovation project. The timeliness of the job was amazing and the schedule that they gave us was almost perfect. They listened to our ideas and made them reality. Remon and his team of professionals are extremely talented!
Hello Stephanie & Dan,
We truly appreciate your business and we're grateful for the trust you've placed in us. Thank you for being great clients, working for you was a real pleasure. Our team of trades have said great things about you and how well you treated them.
We were happy to turn an unfortunate experience with another contractor into a memorable one by us.
We hope to have the pleasure of doing business with you for many years to come.
Thank you very much.
Sincerely,
Remon
Prior to approaching Home Reno, my husband and I made sure we did a fair amount of research on what to expect, who to hire and what to look for. This was brought on when we started thinking about doing Reno on our main floor. Since we moved to our house in 2000, we haven’t done any upgrade and felt it was time. We heard and read of bad experiences with Reno companies and we wanted to make sure we don’t end up in that situation. We came across Home Reno Direct through an ad in the mail. We did our research on the company, read reviews etc. and we were happy with the info we found. We were nervous at first but after meeting our design consultant Amer, we knew we were in good hands. Our experience over the last few months have been wonderful. Like with anything, there were a few bumps on the way but the end result was AMAZING!!! Home Reno exceeded our expectation. We never realized our kitchen and family room could look that good. It looked like one of the pics in a magazine. Amer’s design was absolutely on point. He captured what we had in mind and he came up with amazing ideas. We are extremely happy.
We would like to thank the whole team of very talented tradespeople. Ali, Wyl, Dan, Paul, Barry, Tyler, Miro, Hussein, Rafael, Tony and of course our project manager Anita. If I missed anyone, I do apologize but thank them just the same. Thank you as well to Helen in the office for your support. I will definitely recommend this company to families and friends and won’t hesitate to hire them again for the 2nd phase of our Reno.
Maria and Norman, Brampton
Hi Maria,
Thanks for the amazing review! We enjoyed working with you and your husband and look forward to working on the 2nd phase of your renovation soon.
All the best,
Remon
We had a big renovation project ahead of us and with all the horror stories we had heard about the construction industry, we did an extensive homework. In the end, we selected HomeReno in October 2016. They worked closely with us through out the project from design to finish and made sure our expectations were met. That means a lot to us because we are quite particular about the process, workmanship and the quality of the final finish. Remoun is a personable director of the company who consistently listens to his clients' concerns and does his best to satisfy their needs. Like any other big renovation projects, we faced some hiccups, and challenges in meeting our tight timeline and budget but the line of communication was always open with HomeReno and in the end their commitment and support delivered a high quality reno. Our bathrooms and floors marvel any visitor to our home and we are quite proud of the job done. Last but not the least, they have honoured their warranty and service calls which is a great piece of mind for my family. A great investment with a reliable company.
HomeReno Direct has a TrustScore™ of 2.9. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 18 |
Approved | 1 | 15 |
Unverified | 0 | 2 |
Suspicious | 0 | 1 |
Overall Rating | 2/5 | 4.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
HomeReno is a top kitchen renovation company. We're proud to be one of Mississauga's fastest-growing construction firms. From your first meeting with one of our designers to the last inspection by your project manager, you'll be in safe hands at every step. Contact us for free quotation.
Bathrooms rank as one of the most popular major home improvements, perhaps because the return on investment when you sell your home is so high. We will help you achieve that dream bathroom; we are dedicated to designing and building your bathroom according to your design. Call for free quotation.
HomeReno can help you with your general contracting needs, we work with your budget and provide financing if need too. Call now for free quotation.
Building your own custom home is a dream come true! If you are thinking to build your dream home, you will have the freedom to choose everything you want in a home, your choices will only be limited by your budget and your imagination! HomeReno is a custom homebuilder serving the GTA.
HomeReno Direct prides itself on employing some of the most experienced and qualified carpenters and framers in the industry. With an average of 20 years of experience with each of our tradesmen, you will have the peace of mind that comes with a career of knowledge backing your HomeReno project.
Well-renovated basement can be the hub for the family and friends. It is a great way to maximize your space, and add value to your home. The possibilities are endless; we work closely with you from the start to finish to make sure your dream basement is a reality. Call for free quote.
The possibilities for Home Additions are limited only by your budget and your imagination. If you love your home and your neighbourhood, then consider expanding on to your home by adding an Addition. Let HomeReno hep you add on the space and boost your home's value. Free quote.
HomeReno Direct prides itself on employing some of the most experienced and qualified framers in the industry. With an average of twenty years of service in the framing industry, our framers have the know how to provide a sturdy foundation to any project.
We offer a wide selection of custom kitchen cabinetry and vanities. With some of the best in-house designers we will provide great advice to match your selections based on the most popular designs trends in and around the GTA.
HomeReno Direct has received complaints from their suppliers and/or creditors
Complaint: Hey I would like to share my experience with this company .I am hardwood flooring sub contractor for home reno for almost a year. I've done atleast 10 different houses for them. And have been in the industry for 10 plus years for flooring experience. What I've noticed with company is remon is amazing guy to make it seem like he cares about his customers and quality. But what I've noticed the houses I've done for them. They charge customer premium price for hardwood and buy cheap material. I did job for them where the customer wasnt happy with the material quality wich home reno provided and after the job was completed romen explained to me I'm not gona get paid because of there material. So they had me work for a week a paid nothing. I like warn everyone to stay away.
Please visit our website to see current reviews and pictures.
Let HomeReno Direct build your dream project and transform your home into a beautiful place.
Choosing a reputable contractor is the most important decision you will make regarding your renovation.
The HomeReno Team is committed to completing your renovations on time on budget and to your complete satisfaction.
Our services are competitive and come with a 2 year warranty.
Need help with financing? Ask us! We offer flexible financing options for all projects and budget sizes.
If you are planning a home renovation project, you already know making a great design is only the first step.
Staying on budget, finishing on time and finding professionals you trust is just as important, if you're looking for a complete solution for all stages of your project then HomeReno is your answer.
When we renovate your home, it's about more than just the finished product. It's about you and your family, the spaces we transform, and the relationships that we build. Our work is your home, and as a result, we hold ourselves to the highest standards. We don't walk away from any project until we're assured that you're fully satisfied.
If you require a professional, experienced and reliable company for your next project, please contact HomeReno to schedule a free estimate:
1-844-819 RENO (7366), or visit our show room @ 6325 Dixie Rd #9, Mississauga, ON.
Main contact(s) | Remon Hanoun , Helen |
Alternate Phone Numbers | 647-388-5123 |
Listed with TrustedPros since: | 2014 |
Residential work | Yes |
Commercial work | Yes |
Warranty | We offer 2 year warranty |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Contact HomeReno Direct to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.