* We Offer Financing - 50 to 150 per month * Free In-Home Consultations House Smart Home Improvements is a member of the Better Business Bureau with an A+ Rating. We are highly trained and experienced professionals, dedicated to customer satisfaction and the completion of work on time. We take pride in installing EnergyStar Vinyl Windows read more...
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We were very pleased with our service. Very friendly and competent staff. The work was done exactly how it was explained to us. We would definitely use them again if the need arose.
Thank you for taking the time to write this review. We appreciate the feedback.
I researched multiple quotes for residing the cedar on my house to vinyl. Out of seven companies I called that day, they were one of two to respond immediately. They started by under promising and over delivering when it came to appointments and project start. Their price quote was very competitive, within $12 of the next offer. Timeline was also good, but they were able to push my job up sooner. Job was done professionally. Within the promised timeframe from start to finish. A few scratches on the stucco and clean up was good as well.
Thank you for your review Colin. We are happy to hear our responsiveness and competitive pricing allowed us to stand out from the crowd. We appreciate your business. If there is anything else you may need in the future, please give us a call!
Smooth process good product. Good sales and installation team to deal with. Overall was a great experience and would recommend.
Thank you for your review Jamie! We are happy to hear your experience with House Smart was great - start to finish. We appreciate your business and if there is anything you need in the future, please do not hesitate to call!
House Smart were fantastic. They arrived on time and were friendly and efficient. They did an amazing job on the install of all my windows. We were really happy with the quality of workmanship and the quality and warranty of the windows themselves. Would shop here gain anytime.
Andrea, Burnaby
Thank you for your review Andrea! It is so nice to hear about your positive experience with us. We are very proud of the products and warranty we have to offer. Thank you again for your business and if there is anything you need in the future, please do not hesitate to call.
The crew was polite and professional. In and out in one day.
Thank you so much for the positive review and sharing your good experience with our crew. We appreciate your business. Remember if you refer a friend or family member to House Smart we will send you $200 for each referral that turns into a sale.
A team of 4 friendly staff workers installed my doors with professionalism. It seem the day went by quickly & flawlessly & no mess left behind. Would recommend them back for future projects or to any of my friends !
It was nice of you to write a review on the job that we did installing new windows for you. Thanks for the positive comments.
Worst experience ever. This company has been beyond frustrating to deal with. The windows are a good product, but we had terrible service and mistake after mistake was made so our window install did not get finished for 6 months. Our big front window was missing pieces on the order, then the second window arrived and was the wrong size, finally got it right 3rd try. Also damage done to hardwood floor and shrubbery outside. Nightmare.
We have had our home completely renovated inside and out and we have had every trades person imaginable here and we have never had a problem .... until dealing with House Smart. Would never recommend using this company.
House Smart Home Improvements has installed thousands of windows over the years. Things do not always go right when doing Home Improvements. This was the case with this client. We have had one of the snowiest winters on record and we had to cancel the job a few times. We did install the window in the back of the house first and because there was snow covering the customer's blueberry bush, we unfortunately stepped on it and broke it. We did pay the customer for a new one. The second part of the problem was the manufacturer made a mistake two times on a large window. The windows are custom made and take 3 plus weeks to make a new one. We paid the customer to have his hardware floor fixed and he said that was OK. Plus, House Smart discounted the job for taking longer than we should have. The customer seemed ok with how we handled a tough situation. We were very surprised that he wrote this review. House Smart has apologized to John for the issues. John did say to me that the window looks great and was happy with the installer's job. We stand behind our product with a lifetime warranty.
We chose to purchase new windows on our 40 yr house and we're looking for a company we could trust and would provide a quality product. After quotes from 3 other company, we did some research and decided to choose Home Smart Home. Greg the salesman was very professional and patient. Randy the head installer and his crew were very professional. Install was professional and was done right. We are very happy with the results and the quality of the product and the install. Would recommend them to others.
Dear Salim,
Thank you so much for your review. Your feedback on the process going well from the beginning with your visit from our sales person Greg to the completion of the install is very much appreciated. We look forward to offering the same service to you in the future for any further needs. Enjoy your new windows!
Sincerely,
Leanne
House Smart Home Improvements
I am very happy with the all new windows and the install, especially Stephen and his team. I was impressed Stephen’s with redoing one of the patio windows because of the fact it was not fitting properly due the settling of the building. The fact was he did not have to inform me and could have left it as is. But he did not and the end result looks great. This shows that he cared about doing the job right.
Hi Ruby,
Thank you so much for taking the time to complete this review. We are happy that you are pleased with the end result and the quality of the installer's work.
As a reminder, if you refer a friend or family member to House Smart we will send you $200 for every referral that turns into a sale.
Thank you again for your business!
Leanne
House Smart Home Improvements
House Smart Home Improvements has a TrustScore™ of 4.7. The average TrustScore™ for other businesses providing similar services in Coquitlam and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 3 | 34 |
Approved | 3 | 34 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.8/5 | 4.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1999 |
Member of TrustedPros Since | 2008 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
House Smart Home Improvements installs windows and doors. Our vinyl Energy Star windows look good, eliminate condensation and mould, increase your home security, and cut down on heat loss. You can also stop drafts by having our pre-hung doors installed in your home. Many beautiful styles available.
House Smart professional HVAC installation for your furnace, air conditioner, boiler or hot water tank needs. We look at the home as an energy efficient unit and make sure you have the right machines with the right energy needs for you and your family.
House Smart Home Improvements installs siding of all types to your home; we professionally remove your old siding and install on budget and on time.
A House Smart energy advisor is available at no charge to you, to give your home an inspection to see how your home uses energy and where it is being wasted. Our in-home consultants will show you how to improve the energy-efficiency and comfort of your home and cut down on heating and cooling costs.
House Smart Home Improvements is experienced in recommending and installing insulation in such a way as to achieve maximum energy efficiency. The key is to seal, insulate and ventilate appropriately. Insulation of homes is one of our specialties, and is a key element in energy-efficiency.
Replace your hot water heater with the professional installers at House Smart Home Improvements! If you need to review your heating needs, we will come out to provide a free estimate.
* We Offer Financing - 50 to 150 per month
* Free In-Home Consultations
House Smart Home Improvements is a member of the Better Business Bureau with an A+ Rating.
We are highly trained and experienced professionals, dedicated to customer satisfaction and the completion of work on time.
We take pride in installing EnergyStar Vinyl Windows and Doors, Energy-efficient Furnaces, Heat Pumps, Air Conditioning, Hot Water Tanks, Tankless Hot Water Tanks, Draftproofing, Insulation Services for Attic, Wall , Crawl Space and Basement. We also specialize in Ventilation, Bathroom Fans, and Programmable Thermostats.
At House Smart Home Improvements we offer Free In-Home Consultations.
House Smart Home Improvements was awarded Best of TrustedPros in 2022 for Windows and Doors in Coquitlam.
House Smart Home Improvements was awarded Best of TrustedPros in 2019 for Windows and Doors in Coquitlam.
House Smart Home Improvements was awarded Best of TrustedPros in 2016 for Windows and Doors in Coquitlam.
Main contact(s) | Brian Strom |
Alternate Phone Numbers | 604-537-5410, 604-945-1904 |
Listed with TrustedPros since: | 2008 |
Residential work | Yes |
Commercial work | No |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1999 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.