HSA

In the middle of one of the coldest winters (2013) our furnace stopped working. It was so cold that we ended up having to stay in a hotel. We spoke with Lou from HSA who recognized how difficult our situation was and he immediately put us in touch with a contractor named Mike. Mike made it out to do the repair in an extremely timely manner and we were able to check out of the hotel. Thank you HSA and Mike for truly caring about your customers and providing exceptional work.

As in the past, HSA was quick to respond - thorough in the work involved - reasonably priced - and professional. Would recommend HSA for household work.

Phil Noble and the HSA team were a pleasure to work with. We contacted Phil in the summer to do some renovations in our home. We had our old kitchen counters torn out, replaced the back-splash, replaced the floors in the kitchen, powder room and foyer, as well as replace toilets & a new vanity in the powder room. Phil handled every detail of our renovation project with diligence and care. He was honest & sincere, and above all took the time to explain things to us in detail. Phil will point out things that you don't even think of, as well as catch things that could potentially be out of code. His knowledge and expertise are an asset to the renovation business and to anyone seeking professional work. Our marble floors were installed flawlessly, and careful attention was paid to every detail of the job from start to finish! We would recommend HSA to anyone looking to tackle a renovation project, big or small. Phil can assist you every step of the way, and help make your dreams come true!

Dino & Karla

I have been a client of HSA for the last ten years. They have done regular maintenance as well as major indoor and outdoor renovations in my home. Time lines have been respected, budget discussions open and direct, workmanship very good and reliability a hallmark of this organization. I left the country while they completed a major basement overhaul and returned to a job completed as requested. I appreciate their advice , respect their recommendations and do not need to question the quality of work. My recent outdoor landscaping project exceeded my expectations and I was able to to see a skilled craftsman /artist not only enhance a backyard area but ensure that erosion issues were dealt with. Part of the strength of this organization is the availability of office staff and I never get caught in the old contracting dilemna of waiting for a return phone call. Regular office hours make them most accessible.

After purchasing my new home in Burlington I called HSA to get a quote for the roof. When the manager, Lou, came out to meet me he was very helpful and after finding out I was a first-time homeowner he walked me through the house to ensure that I knew how everything worked. I learned how the furnace worked and how to do some house maintenance myself to save money. Lou showed me where all the water shut offs are and what to do if there is ever a leak. After spending time walking around with me and teaching me about the house we talked about the roof and Lou told me that a "tune-up" was all that was needed and would give me another 4 or 5 years before needing to be completely replaced. HSA referred Dave Teare to do a tune-up and inspection and I was again very pleased with the time Dave spent explaining his work to me. I will certainly call HSA when I need another job done in my home.

This company should not be granted access to a home let alone any contracting work. An HSA recommended contractor was sent to my home to lay a tile floor in my laundry room, extend a vent from my clothes dryer to the outside, insulate and drywall a portion of a wall. This contractor was rude, belligerent and obnoxious. Every aspect of the contracted work was an argument and it was unfortunate that the Management of HSA tended to side with this contractor instead of me, the customer. Work done on the dryer vent was evaluated as a fire hazard. The tiled floor was a disaster with tiles so uneven that some were jutting out by almost a quarter of an inch. The debris left over from daily work as seen on the attached picture is what needed to be cleaned up over a week’s period of time and prompted aggravation to an already existing medical condition. An absolute nightmare !!!!!!!