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Scam Alert!!! - Robyn Hillier Imperial Construction Design - Stouffville or Toronto
I am just a single parent who was taken advantage of by Robyn Hillier who is a business owner with zero integrity. Her Company Imperial Construction design changes name and address frequently so beware.
After a number of consultations and time spent to outline what I was looking for in a kitchen remodel Robyn Hillier the owner and sole employee of this fake outfit relentlessly begged for the deposit claiming she had a time limited offer with a cabinet supplier and needed the deposit ASAP. I provided a bank draft for her so I could track the deposit in the event that there was an issue. After Robyn Hillier left my house she traveled down the street to my bank and tried to cash the bank draft. They bank of course told her she couldn't and that it would take 2 days to clear with her bank. She immediately drove back to my house with the bank draft and asked me to find a way to get her cash today claiming the cabinet order was time sensitive. I did not obliged. It turns out she ended up depositing my draft into a personal account and never ordered any cabinets. She told me the cabinets would take 4 weeks and that we would start the reno's which included a wall removal prior to the cabinets being delivered. After she left I never heard from her. My calls, texts and emails went unanswered until I involved my legal counsel( 5 weeks Later) at which point a million excuses about how sorry she was, her phone had been lost, her phone has been broken, she had been in a car accident, her mother had had a bad fall, and she was not able to call me( 5 weeks). At this point she tried to tell me that the cabinets were delayed and would be another "few weeks". She said they were built but not painted. I asked to see proof of the order and to physically see the unpainted cabinets to verify...she could not provide either validation after atleast 8 requests and subsequent excuses to why this could not be provided
Long story short, I am now over three months with no kitchen and a $7500 deposit which she refuses to return and now doesn’t have. Unfortunately this now needs to be dealt with through a legal process which is a drain on money and time.
Imperial Construction Design is one of those companies that you read about and give this industry a bad name. They take your money and disappear, change their name, and give you all the excuses in the world to stall you.
I only wish someone would have wrote a truthful review of Imperial Construction Design and Robyn Hillier prior to my decision to contract a kitchen.
Imperial Construction Design has a TrustScore™ of 0.0. The average TrustScore™ for other businesses providing similar services in Stouffville and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Busines Name(s)||Imperial Construction Design and Services / Toronto (Rated 2.6 / 5)|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2002|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Architectural Design, Awnings, Basement Lowering, Cabinetry and Millwork, Carpentry, Ceiling, Closet and Storage, Commercial Renovations, Concrete Work, Countertops, Decks, Demolition Work, Design Build, Drafting Service, Drywalling, Electrical, Excavation Services, Fencing, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Framing, Garage Construction, General Contracting, Gutters, Handyman Services, Home Additions, Home Construction, Home Restoration, Home Theaters, House Cleaning, Insulation, Interior Design, Irrigation Systems, Land Surveying, Landscaping, Lawn Care, Non Slip Treatments, Painting, Paving, Plumbing, Power Washing, Roofing, Shed Construction, Shutter Systems, Siding, Skylights, Stonework, Stucco, Sunrooms, Tiling, Tree Services, Waterproofing, Windows and Doors
We are a team of professionals who work with a variety of different contractors who specialize in different aspects of the construction industry. Knowing it is a hard decision to determine which contractor will do the job right, our job is to provide you the client with the best contractor that best suits your projects requirements. We only provide contractors who specialize in particular fields and have over 20 years experience and certifications. Such as in kitchens, bathrooms etc. As well as, we have our own suppliers for all fixtures for the projects at cost, which makes a big difference when comes to the overall pricing of the project.
|Main contact(s)||Robyn Hillier|
|Affiliations or other locations:||Imperial Construction Design and Services / Toronto (Rated 2.6 / 5)|
|Listed with TrustedPros since:||2016|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Legal structure||Sole Proprietor|
|Licensing information||Contact Imperial Construction Design to request licensing info.|
|Insurance information||Contact Imperial Construction Design to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.