Integrity Masonry is a brick, block, and stone masonry service company in Ottawa, Ontario. We build, repair and restore brick and stone masonry for homeowners. Our team of formally trained Certified masons can build fireplaces, repair chimneys and replace brick or stone window sills and lintels to meet and exceed current building code re read more...
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We were very pleased with the quality of work done by Integrity Masonry on the repair of our chimney. Finding a company to do the work had been a problem, but Integrity responded to our call within 24 hours then visited and prepared an estimate within a few days. They advised us in advance that they were fully booked for the summer months and arrived on schedule in the fall. We were impressed by the professionalism of the team members who did the work. They were courteous, respectful of our property and reported daily on exactly what they would be doing during each step. The team maintained a tidy and organized worksite that ended with a first rate cleanup. The completed chimney is well finished and blends in well with the existing brickwork. In summary Integrity does excellent work and we would recommend then to others.
Thank you for the review, Tom. It was a pleasure working with you!
We can highly recommend Nick and his crew at Integrity Masonry for several reasons: 1) they are great to work with because they kept us informed. Nick sent me daily emails early each morning to update me as the work progressed. If the work was going to be shut down due to weather, I was informed immediately by Nick or one of his crew. I also liked the fact that Nick visited our work site most mornings and ensured that if I had any questions, they were answered, 2) they persevered to solve difficult problems. The restoration of the brickwork at our 100+ year old house required the difficult task of setting up scaffolding two stories high in a 36 inch wide alleyway between our house and that of our neighbours. Despite taking more days and more scaffolding materials than expected, there was never any doubt spoken that they would not succeed, 3) despite the additional time and materials used, the final cost was the price on the original estimate and 4) finally, the quality of the workmanship fulfilled all of the requirements specified in the original quote.
Your comments are much appreciated. It was a pleasure working with you.
I was very pleased with the work that Nick's crew of masons (Tessa, Sean and Leona) did in repairing the top area of my chimney. They re-capped it with masonry and a custom sheet metal crown, supplied new clay flue liners and replaced a few damaged bricks. When it proved impossible to find new bricks that matched mine, they took the time to remove the top brick layer from my chimney and used some of those to make a perfect match. I appreciated this attention to detail as brick matching was a concern of mine that we had discussed before the work began.
Sean and his team were very courteous and professional, and I wouldn't hesitate to recommend them to a friend or hire them again in the future.
Thanks Ann. It was a pleasure working with you!
Excellent communication, job professionally executed, quality work, included some extra bits such as repairing a brick. It was a relief to place the work in trusted hands.
Thanks so much for taking the time to comment! All the best to you from the whole team.
Integrity Masonry has a TrustScore™ of 4.2. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2008|
|Member of TrustedPros Since||2009|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Integrity Masonry is a brick, block, and stone masonry service company in Ottawa, Ontario. We build, repair and restore brick and stone masonry for homeowners. Our team of formally trained Certified masons can build fireplaces, repair chimneys and replace brick or stone window sills and lintels to meet and exceed current building code requirements in Ottawa.
We are often hired on the recommendation of local masonry retailers, product reps, and former customers.
In the summer we focus on exterior masonry work such as residential masonry veneer refacing, mortar joint repointing, chimney repair and brick replacement. In the winter our focus is inside the home where designers and homeowners often hire us to install thin-stone and thin-brick masonry accent walls and fireplaces.
Our passion is masonry but our business is customer service. Visit our website to learn more about us, view our work, and review recent customer service awards.
Integrity Masonry was awarded Best of TrustedPros in 2018 for Masonry in Ottawa.
Integrity Masonry was awarded Best of TrustedPros in 2017 for Masonry in Ottawa.
Integrity Masonry was awarded Best of TrustedPros in 2016 for Masonry in Ottawa.
Integrity Masonry was awarded Best of TrustedPros in 2015 for Masonry in Ottawa.
Integrity Masonry was awarded Best of TrustedPros in 2014 for Masonry in Ottawa.
|Main contact(s)||Nick Ford|
|Listed with TrustedPros since:||2009|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Licensing information||Licensing information available upon request|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.