Integrity Masonry is a brick, block, and stone masonry service company in Ottawa, Ontario. We build, repair and restore brick and stone masonry for homeowners. Our team of formally trained Certified masons can build fireplaces, repair chimneys and replace brick or stone window sills and lintels to meet and exceed current building code re read more...
I hired Nick Ford and his crew to come fix the beat up chimney on my 1959 house. Nick came the very same day I requested the quote to assess the damage and gave me an estimate for the repair a few days later. He gave me a timeline as to when I could expect the work to be completed, and he stuck to it perfectly. The final price was also exactly as he quoted.
He communicated with me via email the whole time, keeping me up to date on everything I needed to know. I am particularly pleased with how well he managed to match the new chimney bricks with the ~60 year old bricks currently on the house, since many of the others I got estimates from mentioned they would not be able to get an exact match. Nick's match is about as close to perfect as you can possibly get without reusing original bricks from the house.
Although I didn't speak much with his crew, they were all pleasant and friendly during my brief conversations with them. The final product was also excellent. They are truly masters of their craft. Overall, Integrity Masonry delivered excellent service and an excellent final product, all for the agreed upon price, and in the agreed upon time frame. What more could you ask for? I will certainly be hiring them again should I ever require masonry services in the future. In summary, I would highly recommend Integrity Mansonry for all of your mansonry needs.
Depending on demand, we try to meet to move from website quote request to quote-in-hand (via email) as quickly as possible. Sometimes the process takes a bit longer than we'd like but that is one of the challenges of operating a seasonal business where demand spikes at various times of the year (Spring/Fall) and drops off at others (Summer/Winter). I am glad that you were pleased with the turn-around time.
Brick matching can be very challenging but in your case, we were able to find several different brick colours to manually produce the blend that closely matches the original range. I am thrilled that you are so pleased with the outcome. All the best,
Nick Ford's company is well run and the experience is professional all the way. His crew, Nathan, Julian and Natalie are all fantastic at what they do. I highly recommend Integrity Masonry for any work you need.
Thanks for the recommendation John. All the best!
Integrity Masonry just completed exterior brick repair work at our home, which included replacing damaged bricks, repointing and installation of a new stone sill. We found Nick Ford, Nathan and staff to all be very professional, experienced, efficient and polite. They kept us informed every step of the way. The work was completed quickly, correctly, on budget and the site left clean. True professionals. I have no hesitation in recommending Integrity Masonry and I will absolutely hire them again on my next project. P.M.
Thank you kindly for your comments!
During winter I heard some material fall down the chimney. I thought it was just some ice that had built up inside the chimney. After the snow had melted I heard the noise again and noticed small pieces of the liner on the ground. I looked at the top of the chimney and noticed the liner was coming apart.
I did some research on the internet and gave Nick Ford at Integrity Masonry a call. Within 24 hours of receiving my call Nick came to my house, looked at chimney and sent me an estimate a few days later. He also explained I might need a new metal cap if the current one could not be salvaged.
We arranged a time for the work to be done and they were there when promised. The work was done and they were able to reuse the metal cap.
It is reassuring to know there are still businesses committed to providing excellent quality service within the agreed upon quote. The crew was professional and friendly. Obviously this is from the top on down. When they left, the job site was as clean as when they first came.
I would not hesitate to have Nick and his company do any other masonry work.
Thank you for your comments Mark. I am thrilled that your experience with Integrity was a positive one.
All the best!
Integrity Masonry has a TrustScore™ of 4.4. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2008|
|Member of TrustedPros Since||2009|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Integrity Masonry is a brick, block, and stone masonry service company in Ottawa, Ontario. We build, repair and restore brick and stone masonry for homeowners. Our team of formally trained Certified masons can build fireplaces, repair chimneys and replace brick or stone window sills and lintels to meet and exceed current building code requirements in Ottawa.
We are often hired on the recommendation of local masonry retailers, product reps, and former customers.
In the summer we focus on exterior masonry work such as residential masonry veneer refacing, mortar joint repointing, chimney repair and brick replacement. In the winter our focus is inside the home where designers and homeowners often hire us to install thin-stone and thin-brick masonry accent walls and fireplaces.
Our passion is masonry but our business is customer service. Visit our website to learn more about us, view our work, and review recent customer service awards.
Integrity Masonry was awarded Best of TrustedPros in 2016 for Masonry in Ottawa.
Integrity Masonry was awarded Best of TrustedPros in 2015 for Masonry in Ottawa.
Integrity Masonry was awarded Best of TrustedPros in 2014 for Masonry in Ottawa.
|Main contact(s):||Nick Ford|
|Listed with TrustedPros since:||2009|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||No|
|Licensing information:||Licensing information available upon request|
|Insurance information:||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.