This Brantford area general contractor is rated 1.0 from 1 review with a TrustScore of 0.7. Services offered include home improvement, restoration and basement work. Read their reviews, ask about license and insurance information, and request a quote.
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Horrible horrible experience. Came in and got a quote. He sounded very informative and reasonably priced. Called him to ask what the deposit would be and if he would come and pick it up. Came in that day, wrote us a receipt and said it would be 5 days then he would come in and do the work. When I didn't hear from him or he didn't show after the 5 days I called to ask when he would be coming. He said it would be another 4 days. Finally they came in to do the work and all you could smell was marijuana. They left saying they'd be back by 1 and finally showed up at 3 after calling him. Said they broke the countertop. They apologized, said they would receive a new countertop in roughly 5 - 14 days. Or I could get my deposit back. After being blindsided by this I said I would wait for him to do the work as I liked the countertop that I had already picked out.
Messaged him 9 days later to ask if he had a date yet when he would be back to install the countertop and he showed up and said I was a difficult client. Said I called him 5 times and he wouldn't work for me anymore. He was extremely rude even when I was so understanding. He was upset that all the profit he was going to make was going to have to replace the countertop he broke and no longer wanted to do the work for us.
I'm glad he gave me my deposit back I was nervous he was going to do a bad job anyway as he wasn't going to make a profit. Now I can hire someone competent to do the work.
Added*** I worked with Shane directly. Not a worker for his company. Have the receipt with his name and signature twice. Once for the deposit and once for the return of my deposit. Along with being unprofessional he's also a liar and blames it on imaginary staff.
Hello Sherri,
I am sorry to hear of your experience with the company. I was aware of your project and the issues of the broken countertop but was not involved directly on that job.
I Understand that you were communicating with my employee throughout the project.
I sincerely apologize for your bad experience. This is not the way we do business and I will be dealing with the employee and issues directly
I wish you the best with your project.
Shane Ivany
Owner
Ivany Renovations has a TrustScore™ of 0.7. The average TrustScore™ for other businesses providing similar services in Brantford and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 1 |
Approved | 0 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2015 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Brantford area general contractor is rated 1.0 from 1 review with a TrustScore of 0.7. Services offered include home improvement, restoration and basement work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Shane Ivany |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2015 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Contact Ivany Renovations to request licensing info. |
Insurance information | Contact Ivany Renovations to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.