This is the worst moving company ever, all of them are liars, don't want to deal with the problems that we had ignoring our phone calls. Everything was planned to leave on time, but at the last moment they changed everything, moved our stuff from storage to 2 different trucks. In the beginning they said we would pay when our stuff will get to Windsor, then said they will not be delivered until we pay the full amount and be charged $95/ day for storage. They damaged some of my furniture because of not wrapping them properly "they are a extreme poor moving company". My advise to everyone who read this review is DON'T go with this company we had the worst experience ever, so much stress and headaches. My stuff were supposed to arrive 4-6 days, but received 12 days after.
Here are some names of the staff starting from the bad to the worst Chris, John then Cindy the fake secretary.
WORST COMPANY EVER!!!!
This company has by far the worst costumer service I have ever experienced. They actually kept the keys to my vehicle and will not give them back after repeated phones calls and emails. They avoid my phone calls, it is surprising how they actually make any money. NEVER use this company, very unprofessional and they never listen to your requests and do things as they please.
Terrible customer service - super shady. Was super easy to contact until they had both my money and my car, then refused to return phone calls, emails, etc. After a month of evasion I went to the police (was told it would take less than 14 days to ship). Funnily enough, after the police contacted them, J & J returned my phone call and my car showed up 2 days later. Refused to refund me the extra expenses incurred as a result of not adhering to their timeline.
Absolutely the worst company I have ever dealt with right from the boss right down to the office staff. Damaged my furniture and refuse to pay out insurance coverage. Have received nothing but run-around BS and outright lies
J & J Moving & Auto Transport has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in Brampton and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1982|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Dave Johnson , C. Johnson|
|Alternate Phone Numbers:||855-880-7800,|
|Listed with TrustedPros since:||2012|
|Accepts credit cards:||No|
|24 Hour emergency service:||No|
|Licensing information:||Contact J & J Moving & Auto Transport to request licensing info.|
|Insurance information:||Contact J & J Moving & Auto Transport to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.