J & R Ceramics

We needed to have the work done but time was of essence. In Sept 2013, we contacted Rico fm a few others as he was Brampton based; he was on time, on par with other quotes and could meet our time frame.

On the weekend agreed, he came in, worked continuously and detailed, met our deadline and completed the work to our satisfaction. He was always accommodating and went the extra mile to recommend options / improvements from his experience. Overall we were very satisfied with him and his work and had him come back a month later to revamp our store room.. again on a tight time frame.

Again Rico was very pleasant to work with and did a clean job, he was more than happy to come by to work around our schedules. We would definitely give Rico the 1st shot on any future renos and refer him to others.

Rico does not deliver what he originally promised - bad workmanship - took 4 weeks to do small washroom - had no pressure from the shower column which I had to buy for him to install - took him 3 days to come back to fix kinked flex hoses behind it then said he would come back to re-caulk around the column but never came back. Rico said the shower corner shelves and grab bar which he said he would supply were back ordered and that I should pay him the balance and he would install them later but 4 weeks later he is not answering my calls or returning messages. Rico said he would change my 28" vanity with a 30". One day I came home from work there was a 24" one installed - he said the 30" was sold out - he put the cheap $88 one. The tiles he put in the front on the shower are coming off.

Working with Rico was an absolute pleasure. Right after agreeing to have our work done I was stress free and knew that I could leave it all in his hands. Rico was extremely professional and friendly and at the end of the day he felt like apart of the family. The tiling that Rico did was nothing short of exceptional. It turned out better than I could have ever imagined and the pointers that Rico provided for the layout and design showed that he knows exactly what he is doing. We definitely got the best value for every dollar. The job was completed in the said time and if there were any changes along the way, Rico quickly addressed them. I've already reffered Rico to my friends and family and his work speaks for itself, simply fabulous. J&R Ceramics comes highly recommended and I look forward to working with Rico again soon to complete our other renovations.

I posted my bathroom project on Handy Canadian, and I received three estimates. J & R was the most reasonably priced and personable. I am very impressed with the work J & R has done, the bathroom looks great and we even ended up renovating another bathroom. Rico, the owner is extremely friendly, courteous and professional. He listened to our needs, and gave us two wonderful bathrooms. We will definitely use J & R in the future and I gladly offer my recommendation.