We manage a small but highly professional home renovation business for over ten years. We’ve always envisioned working with Canadian families to help them realize their dreams by renovating their homes. By providing renovation or re-modeling process we enjoy being a part of their lives. As a home renovations contractor I bring passion and creativity in m read more...
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I am a very frustrating client, has been waiting for almost one year, yes one year for a master bathroom to finish. I have been promised month after month and now he is completely ignoring my calls, email and lost trust on this person. I would cancel him my only issue I have paid him over 75% already to buy material last year.
James Renovations renovated my bathroom to my entire satisfaction They put new flooring, new mirror, lighting and new vanity Their work is so neat and clean and also cost effective I am entirely satisfied with their services and highly recommend them.
James Renovations performed an excellent reno on our main bathroom. From complete removal of plastered ceiling/walls, tiled floors and dated finishes to the professional reconstruction and installation of the chosen finishes this team allowed us to feel very comfortable and pleased in our choice of contractor. Attention to detail and concern for the 'finished look' was much appreciated. Thank you.
We hired Vincent James Renovation to install new kitchen cabinets and counter tops at our home and added and extended a new wing. They did an excellent job everything was done within the time frame their work is incredible and they do their work very neatly and are very reliable and honest.We highly recommend them.
I first met Vincent for an initial consultation and his work seemed decent and he was very meticulous with the costing component, so I decided to move forward with him.
Timing - firstly he ran almost two weeks past the estimated time need to complete the bathroom. Although, he did install a laminate floor on our main floor that was extra. The issue is that there were days where no one was working on our projects. As well, there were numerous after hours on weekends/evening work being done.
Mess - All kinds of dust all over the house from the drywall and sanding.
Quality of work - There are currently numerous issues that have been left unaddressed. Firstly a cheap paint was used in the bathroom that changed colour when water touched it. I had to contract someone else to re-paint. Secondly, toilet is still not secured in the floor of the upstairs. Thirdly, bathroom door scrapes on floor when opening/closing it. Fourthly, tiles are not flush in shower. Fifth, shower fixture did not line up with faucet and after much debate they fixed it. Sixth, damage laminate on install and have not repaired around register. Seventh, water pressure is weak in shower. Eight, faucett/shower leak when using one or the other.
Overall Vincent was a great guy and tried to make us happy but in the end we were not satisfied with the work and would not use vincent again. Especially since he has yet to remedy the issues mentioned above.
There were a number of factors which resulted in dissatisfaction on part of the customer.
There were errors on the job from the work staff. We did rectify and fix the errors.
Many times we could not go to work because the customer was out of town travelling on job.
I believe we have the customer very good customer service and took the time to rectify faults. Towards the end could not go back to take care of couple minor things because customer kept delaying due to the fact that he was not available.
We hired Vincent James to come and do some renovation and tile work for us and we have been nothing but impressed and pleased.
Not only was Vincent detailed and professional with his quote (each item and cost was broken down for us on a professional and organized spreadsheet), but he was willing to work with us on our budget.
Vincent went way above our expectations, he was clean, professional, honest and heartfelt he did an amazing job. His attention to detail was impeccable!! He did whatever it took to get the job done and was ahead of schedule! He really knows his customer service and we were impressed!
We have worked with many contractors in the past, this was by far the best experience that we have ever had!!
We wall be hiring Vincent again to do more work for us in the future.
There are very few contractors like Vincent left in the world today!! Highly Highly recommended!!
Job well done above and beyond!
I do not recommend this contractor. He did our small kitchen for almost 5 months. The work is terrible and he is coming to work if he wants to come. No specific time frame. He throw all the garbages at the last minute by himself on which our contract he will provide a garbage bin. You can’t trust this contractor and you don’t want money to be thrown on waste! Beware guys!
I would like to offer some comments and clarifications to the clients review.
Work done in the kitchen was good quality work. There were delays in completion due to following reasons:
1. One piece of kitchen cabinetry was damaged upon delivery and new piece had to be ordered which took some time.
2. Client was supposed to get the electrical panel upgraded to 200 amps, they put in the application with Toronto hydro in September. The panel finally got upgraded by their electrician in Early March. Due to this delay some electrical lines that we had run to the panel could not be hooked to the panel until the upgrade was completed.
3. Garbage was removed during the demolition and construction phase. Only garbage the was removed towards the end were the kitchen cabinets that the client had put stickers on to be saved they wanted to use them in the basement kitchen. Subsequently they advised that they only wanted the door fronts and the cabinets are to be hauled away. I honored this commitment and removed the cabinets from the premises. I even hauled away a pile of crown molding that had nothing to do with our project, customer replaced crown molding in the rest of the house and old crown molding was tossed out.
4. At the time the kitchen quartz was installed client wanted on one hole for each sink for the single hole faucets.
Weeks after the counter was installed, they changed their mind and wanted 2 holes drilled for the soap dispensers. I went out of my way to get the equipment and drilled the two holes and installed 2 soap dispensers, for this extra service I did not charge the customer.
The project got completed with a very nice looking kitchen, I wish the client best of luck.
James and his crew undertook the renovation of our church in an industrial unit in Ajax. James and his crew were knowledgeable, courteous and showed professionalism while working though out the project. There were additional work that need to be done and James was accomodative with our requests. We had other delays in the project due to other contractors who were working on the project but James and his crew helped us in every possible way they can to speed up our project. We will gladly recommend his services to anyone who is looking to hire him for renovation projects. Thank you James, Ritchie and Al for making our life easier through out this project and for the quality of your work.
Vincent worked at our two home home on different times. Once he built a deck which is 32 feet wide by 12 feet deep double deck. We are extremly happy with his service because vincent takes his time does not cut corners, did a solid job according to the city specifications. Vincent knew what kind of material is rquired and gave us options and suggestions what can be and should be used. Safety has always been one of the main concerns. On other occasion Vincent renovated the main floor on our house, removed the old 20 years tiles (which was a challenge) replaced them. Took out the old kitchen cabinets and the counter tops with sink and changed them. Changed the toilet on the main floor. Also replaced the ceiling in one of the living rooms as the toilet on the upper floor had leaked which affected the ceiling on the main floor. Over all I have noticed in dealing with Vincent is that he takes to do the job properly not hush hush like some other contractors what is more imprtant is he takes his time to explain the job with different scenarios. He tries to use the maximum space with good ideas and quality work. I would recommend him to anyone simply because honest and reliable (and who knows the job) people are very hard to find these days.
James Renovations has a TrustScore™ of 3.5. The average TrustScore™ for other businesses providing similar services in Scarborough and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 13 |
Approved | 0 | 13 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Business does not require workers compensation |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2005 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We specialize in doing complete bathroom renovation. More and more home owners are now moving away from the bath tub, converting it to a walk in shower. Whether you need a simple make over of your bathroom or want a complete remodeling done. James Renovation has the expertise to do it all for you.
More and more home owners are moving away from carpets. We supply and install hardwood, laminate and engineered hardwood floor. We at James Renovations are fully equipped to handle your flooring needs.
Full basement renovation with kitchen, bath, bedroom. We will design and build your basement that will maximize your space.
With a variety of modern tiling material available in the market, we can physically transform your home (no matter how big or small) with spectacular and jaw dropping professional tiling work. You want your home to be a welcoming place and we can do it all for you.
Your kitchen is the heart of your house. Whether you are looking for a simple upgrade or a comprehensive new trendy kitchen, we have the expertise, we will work with you to design and build a kitchen that will transform your house.
We manage a small but highly professional home renovation business for over ten years. We ve always envisioned working with Canadian families to help them realize their dreams by renovating their homes. By providing renovation or re-modeling process we enjoy being a part of their lives.
As a home renovations contractor I bring passion and creativity in my business and I have built my business on these two principles. My responsibility is to build a cohesive team where everyone has the same goal; complete customer satisfaction. Our team members hold one another accountable which brings out the best in everyone. In addition to building a successful team, I ensure that we approach every renovation project with:
Personalized service
Attention to detail
Trustworthy service
Timeliness and good house keeping
Creative solutions
Your home is your castle! Whether you re looking to completely revolutionize the look of your home or you just want to take it one improvement project at a time, we can help. We bring skill, creativity and dedication into each project.
We know when you invest in remodeling it is a long term commitment to your home, your family and your way of life. We at James Renovations are dedicated to provide best client service and build our customers dreams with quality work.
Main contact(s) | Vincent James |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | No |
Warranty | No |
Accepts credit cards | No |
Year established | 2005 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
James Renovations has contributed 23 responses to the following questions posted in the 'Ask the Pros' forum