This St George area renovation contractor is rated 1.5 from 1 review with a TrustScore of 1.0. Services offered include kitchen, bathroom and basement work. Read their reviews, ask about license and insurance information, and request a quote.
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While the end result is what I wanted, the fact that they ordered the wrong colour for my kitchen after we had to initial every minute detail was appalling. Then the owner offered to paint the cupboards. The renovation that started in July was complete in December. The bathroom cupboard we requested was wrong - even after he had a chance to review the entire PO. The only compensation we were offered was a $100 gift card from the KEG. The attention to detail was lousy, and they also damaged my wooden staircase railing. Payment was required every week, and if we were not around, we would get phone calls asking when it would be available. Small details like dimmers on lighting were missed, the paint job was a joke and general attention to detail - drywall installation etc. was absent. I would not recommend them.
After being in business for over 17 years, this is the first time we have had to reply to a negative comment / feedback from what we thought was a satisfied / happy client. We admit that we had some issues with this project. Especially after our employee ordered the wrong colour cabinets (two different colours of white) the cabinets were totally installed and we took the cabinets completely down and re-ordered the cabinets in the right colour. This employee was terminated due in part to this very unfortunate incident. This had never happened before, it did indeed add extra time to the project and left the client without a kitchen for a longer period of time then promised. Once the situation was resolved we met with the client who asked for compensation and we discounted the project over $750.00 and we had a custom kitchen in off white that we were not able to use other than in our own showroom. We were shocked to read this review after shaking hands with the client and being assured that they were happy and the project was completed to their satisfaction and enjoyment. We have had hundreds of happy clients over the years and we are very saddened to hear you are not one of them. We do take full responsibility for the situation and hope that you are still enjoying your custom kitchen that was installed in 2015.
Jayridge Builders Inc. has a TrustScore™ of 1.0. The average TrustScore™ for other businesses providing similar services in ST GEORGE and the surrounding areas is 1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 1 |
Approved | 0 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2002 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This St George area renovation contractor is rated 1.5 from 1 review with a TrustScore of 1.0. Services offered include kitchen, bathroom and basement work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | David Gray , David Allen Gray |
Alternate Phone Numbers | 519-732-6002, |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2002 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Contact Jayridge Builders Inc. to request licensing info. |
Insurance information | Contact Jayridge Builders Inc. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.