Jonathan Rowe-Jett Group failed to complete our project in its entirety. He used unlicensed individuals for electrical and plumbing. No permits.
Jonathan Rowe signed a contract with us to perform work on our house to do major structural work, electrical, plumbing, HVAC.On February 24, 2014 we signed an agreement, addendum to contract and estimate to perform the following renovation services:
* Obtain permits and required drawings for structural work approval
* Removing load bearing walls
* Increase the opening of the backdoor
* Move the powder room to a new location on the first floor
* Deliver a full custom kitchen
* Install, sand and stain new oak floors
* Finish the basement bedroom
* Install plaster crown moldings
* Complete necessary HVAC, electrical and plumbing work
Pursuant to the contract, work was to commence March 2, 2014, however work did not commence until March 5, 2014. Under the terms of our set contract, work was to be completed in 90 days. It has now been over twelve plus months (approx. 400 days outstanding) and the project is not complete.(Some of) The individuals hired to complete the work were on site never having (personally) met Jonathan once. (Although you undertook only a small portion work under contract,) the majority of that work had showed avoidable flaws and had showed a sever lack of quality - certainly not to the agreed upon standards. Individual "sub-contractors" were often references of references, or from Kijiji and arrived to work never having met Jonathan or receiving instructions on the scope/quality of work contracted. Further, it also came to our attention (much later that) many of the subtrades hired were not licenced to perform many of the jobs Jonathan had them preform. The following individuals were illegally performing work without the proper credentials and experience. I.e. hooking up the tankless hot water heater and gas lines, etc.
All of the above and more and had led us to totally lose confidence in J. Rowe's ability to maintain written standards, let alone comply with the verbal promises of our business relationship. On Saturday, August 2, 2014, Jonathan R. showed up at our house and removed equipment and tools, we haven't seen him since. The last reply we received from J. Rowe about our job and contract was on August 7, 2014 stating he will "send over a response so you could get this job finished", which he did not follow-up on. (As of the above date, the work under contract has not been finished and left the worksite uninhabitable leaving us no place to live since our temporary tenancy had long expired by then. We then spend huge additional amounts of our own to set up our totally unfinished kitchen, walls, basement etc. to finally put a roof over our heads, however below contracted quality.) Under many discussions, pleas and requests we are still waiting for Jonathan to finish the job he started. We have requested a refund for the pre-payments we gave him which we have not received a dollar back.