Junk Etc.

Duane and a very courteous helper arrived dead on time . They removed what they could of my junk, about 95% ( the remainder was my fault for not being ready for transport ). But Duane offered to leave a trailer for future pick up, at no charge, to deal with it. You can't do better than that !

They both worked well with me and I have no hesitation in recommending them.

The review is not reflected on the workers but the boss of this business, Duane Miller. Deserves no rating at all, negative even. Very bad experience doing business with this man. We had contracted him and his workers to help us do a huge junk removal job after an unfortunate death in the family and he promised to do the job as was agreed upon in the written contract and verbal agreements. At the end of Day 1, he ran the truck into our house rain gutter with just an "oops" and we wouldn't have known about it until our neighbor personally called us to inform us to have him take responsibility. Day 2, progress was made in the junk removal and promises were made to compensate for the gutter damage on his behalf. He got paid half of the money agreed for the job done, as the rest was to be paid upon completion as written on contract and verbally agreed upon multiple times. Day 3 was an absolute unprofessional nightmare. Barely started the morning and totally lost his mind over a ladder we asked to get back as our property and almost hit my mother in the process, after having got very much in her face and yelling. Thank goodness his workers got him distanced but one was almost hit himself by their boss. Duane woke up the whole neighborhood with his yelling and cursing, leaving my mother in tears and speeding away in his truck. 6 neighbors, his 2 workers and I were all witnesses to this scene and we all agreed he was totally unprofessional on all fronts and broke the contract first, even after having been paid as agreed. Be wary of doing any business with Duane as you run the risk of having him explode in the same way or worse. Very violent attitude and his true colours showed quick, ready to take it out on an elderly woman who just lost her husband. In his fury made a mess of the things from the garage onto the driveway (see photos attached). His workers were and ARE a lot more dignified and professional, not to mention much kinder and more patient, than he has been throughout the whole job. Beware of doing any business DIRECTLY with him. His workers (even after having been fired by him during his crazed outburst), are the real MVPs and they're are the ones we'll be completing our business with and not Duane from Junk Etc. Everyone will know about this AND if he tries to do anything behind my back or my mom's, the whole neighborhood and social group here will know the culprit. Duane, please get your act together before you lose all clients and business prospects.

- Signed, a very displeased client

We were moving and hired them to take away household funiture and items from our basement as we were downsizing. We had good communication, they were on time and they were efficient and clean in their work. We actually hired them twice and both times had a good experience.

I would Not recommend this company. They advertise a large dump truck and came with an old black trailer halve the size and still charged the same per load. The older man was unprofessional, swearing using every name in the book. The two younger boys, were good. He charged by the load, didn't even have a full load and was in a hurry to go to the dump so he could come back and get another load......another 500.00. Last load wasn't even full and wouldn't take a few more items. Took long breaks while family member doing his job.

Do not hire him!

Very unprofessional company to deal with and their prices are inflated. Will not be doing business with them or recommend them to anyone!