Keeps asking for money before job is finished and will give you every excuse in the book as to why he cannot show up to finish work. Once he has all the money he stops answering phone calls and will not show up. Took materials that were not his, then used them and wont pay for them. Even brought the fellow ROSS listed above to do work at my place. Ross contact me so we can compare notes and talk. Do not use Kawartha Custom Homes for any projects.
The response given by Kawartha custom homes is absent of a lot of truth. Gord Finney showed up to finish part of this project just last week after this complaint was filed. That is 4-5 months after we agreed to do the work and only after I complained to the police. Shingles were never an option as he has stated and unsure where this is coming from. He did take materials ( 2x6's ) from me and use them and to date has not paid for them. He has left other wood on site and as a result of job not being done in a timely fashion the materials were damaged. After waiting months to install three pieces of wood I said don't bother I will get someone else and come and get your materials. Left to elements they were damaged. If you don't shop up for months to a job site you can't blame the customer for damage to materials. Additionally, the contracts which I have, did not have any draws in them as he states so even now he continues to be dishonest Yet we gave him a SIGNIFICANT amount of money and even paid in full before he finished. It was cold this winter but it does not take 3 months to complete a small job. Still cleaning up garbage from my property that he was supposed to clean up as per the contract. My opinion stay away unless you want the headache. Looks like I am going to have to take him to small claims to get my money in full and then speak to college of trades and BBB to get complete satisfaction. Are there any contractors out their with scruples?
Response from Kawartha Custom Homes
We had before taking on this project visited with the client on 2 other occasions to discuss his build. We gave him a price that was initially to high for his budget, so we parted as friends and moved on. The client decided between the time we parted till the time we met up again(when we actually got the job to finish what he had started) Had completed 75% of the build, upon first inspection of what we had to work with things look sort of Ok. The client had opted to have vinyl siding installed to keep with the theme of his house finish and Garage finish(No problems there) and a steel roof(great warranty) However when we got to the roof, it was figured out that the building had been constructed 6" out of square and out of level. We informed the client of our findings our opinion was at the time to send the steel back and install lifetime shingles(easier to hide imperfections of out of square building and out of level) The client decided and was very adamant regarding this to keep the steel and so we relented and installed the roof, Charging a slight upcharge to correct the roof lines and cheat it so the steel roof would look right. In the end the final product looks fantastic and the client was thrilled.
Yes, We expect draws throughout the process as everyone knows, that clients aren't always blameless in issues that arise during the process of their projects. Contractors get burned for money and it always seems to happen at the end of a project. So we expect draws throughout to ensure that at the end if there is a chance of not getting paid that the amount in question isn't a massive amount or with smaller projects not 50% or so. The draws were agreed upon at the time of the signing of the construction agreement so there are no issues during construction.
This project took place during the winter and because of the very extreme temperatures vinyl siding doesn't cut well or like being installed during snow storms. Anyone that has dealt with siding knows this and expects delays in the application of the vinyl siding. This also was explained to the client as their property was on the shores of one of Ontario's more windy lakes and understood by the client that installation would be dictated by weather. Everyone in Ontario knows what kind of winter we had, so not a shock.
Did this project take longer to complete than originally planed....... A yes it did. The client was told that it would be completed weather permitting, He understood this and was ok with it. I have all of the e-mails that went back and forth and can hold my head up and say that this project got completed to even better than my expectations. It looks amazing and will give the client a lifetime of enjoyment for his family, friends and guests.