Ken Mason has been leading the way in providing quality Windows and Doors, Spray Foam Insulation & Tinting for over 30 years! We are a family owned business & use the highest quality manufactures in the industry. At Ken Mason we will ensure you the best service, guaranteed workmanship & peace of mind. We offer free Quotes & Consultation and 0 Pay read more...
I called Bob (the owner) because I wanted some window tint applied to a large grouping of windows with Southern exposure. Bob appeared at my door on time and professionally attired. He showed us two different options and gave us the advantages/disadvantages of each and stated the price. We agreed to have the tint applied and Bob's people arrived on time to do the job. The job was completed properly and the windows look spectacular. The room is much cooler now and the glare from the windows no longer washes out the TV. The crew cleaned up after themselves and provided us with a lifetime warranty on the work. I couldn't be happier. Bob (the owner) is a fantastic guy to deal with, professional, helpful and friendly. I would highly recommend them.
Do not hire this company for I asked for a quote got a quote i agreed to price quote then wanted a deposit said work would be done in 3 weeks no phone call i had to call to ask if window came in and it so happened it came in yesterday? oh ok..i did not believe this. so agreed for a day to come out over phone i wrote it down i took curtains down moved furniture got everything prepped and got up early for when they showed up and waited for another hour no show i called and asked where they were and he said i thought that was scheduled for tomorrow i said no it was not..it was today we agreed i wrote it down on calender and he said he wrote it in his calender for wed i said no we agreed the tuesday this really pissed me off that he blamed me for writing it down wrong when i said no i did not u did admit to it..oh he says whatever...i said well i guess i get a discount he said u already got a good price i said yep ok..he asked if they could do it wed i said no i am busy..no appology from scott he said his guys were somewhere else and could not do it today i told him my circumstances and then he said when do u want to do it i said i will have to call u back...he hung up on me...how rude and not professional for a business or manners i did not make the mistake he did so why work at his convenience when told and agreed for the tuesday go figure do not hire them they dont stick to there word and for me to call them and to follow up this pissed me off if i did not bug then whom knows when i would get windows done...so i am looking into another company whom swears by there word.
Please be advised that this company Ken Mason insulation did not complete the job as stated in my contract. The contract in writing stated all exterior walls would be sprayed with foam. The company only did the bottom floor walls and left without doing the upstairs end walls. With several promises from the owner Bob Elliott that they would return they did not. Three months have gone by when I made another call to Bob Elliott in which he told me he was not going to honour the contract. Do not hire this company
Ken Mason Insulation has a TrustScore™ of 2.6. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1978|
|Member of TrustedPros Since||2011|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Ken Mason has been leading the way in providing quality Windows and Doors, Spray Foam Insulation & Tinting for over 30 years! We are a family owned business & use the highest quality manufactures in the industry. At Ken Mason we will ensure you the best service, guaranteed workmanship & peace of mind. We offer free Quotes & Consultation and 0 Payment & Financing Options O.A.C.
|Main Contact(s):||Scott Elliott , Bob Elliott|
|Alternate Phone Numbers:||905-308-2734,|
|Listed with TrustedPros since:||2011|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||No|
|Licensing Information:||Contact Ken Mason Insulation to request licensing info.|
|Insurance Information:||Contact Ken Mason Insulation to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.