This Ajax area plumber is rated 3.0 from 2 reviews with a TrustScore of 1.7. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
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Richard and his apprentice did an outstanding job...they were very careful to assure the installation met our exact requirements. All work was done to local building code and the price was extremely fair. They made sure it was done right!
Excellent work from a great guy... We highly recommend Kholo Plumbing.
Thank you very much Paul!
We appreciate your business and your review!
Kholo Plumbing Inc.
KHOLO pluming President Richard came to my house for rough estimate. He also made a second visit to give me final estimate because of some changes. Richard agreed to the price and promised me to take this job and start two weeks from the date he have visited. Then he changed date again and told me he is busy with another job and asked me to wait for him. I was keeping in touch with him to start the project September the 20th which he has promised. He always answered his phone and every time we talk he said not to worry. I have waited for him more than 20 days and I specially took that day off for him to start the job. But he never shown up at work nor answered his phone. He could have told me he is not interested with this job. I lost $300 dollars for that day not going to work and waiting for him more than 20 days and now I am behind with my renovation. I normally don’t write review like this but for public protection I would like you to be careful with this company. He may be asking you advance money; DO NOT GIVE HIM any advance money. Think 10 times before you hire him. DO NOT TRUST all the good reviews you see on the website. I am writing because I have experienced his dishonesty.
Dear Raz,
Thank you for taking the time to leave us your review.
Kholo Plumbing number 1 focus is costumers satisfaction; therefore, we take all reviews whether good or bad very seriously. We would like to start off by apologizing to you and your family for the delay that our hectic schedule may have caused you. Yes, we came to your home and gave an estimate; the project was already started by another plumber and he left your job incomplete throughout its entirety. We here at Kholo Plumbing understand the difficulties and responsibilities that comes with picking up after a job is left in disarray; however, we wanted to do the corrections for you and your family. We did discuss starting dates but nothing was 100% confirmed due to our hectic schedule that we told you about in several of our conversations. We did not sign a contract with you, in fact the only contract that came about was the one you emailed to us. After we received and reviewed your email we saw information in your work scope that was never discussed in the previous estimate. We take a lot of pride in delivering quality services to all our customers, but with your project we would not have been able to make all the corrections in a timely manner due to our schedule. Kholo Plumbing understand that customers project waits on no one and we re taking steps into avoiding this unfortunate situation in the future by expanding our team with professional and experience plumbers to take on all project that comes our way. In regards to deposit, depends on the project size, a 35% deposit is required on the start date of the project. This deposit goes towards material cost for the project. In your situation we did not ask or collected a deposit due to the fact that we did not start your project. However, we did mention the requirement. Again, we do apologize for any inconvenience or delay this may have caused you and your family and we wish you all the best with your project.
Kholo Plumbing Inc.
Kholo Plumbing Inc. has a TrustScore™ of 1.7. The average TrustScore™ for other businesses providing similar services in Ajax and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 3 |
Approved | 0 | 2 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2010 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Ajax area plumber is rated 3.0 from 2 reviews with a TrustScore of 1.7. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Kholo Plumbing |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2010 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Contact Kholo Plumbing Inc. to request licensing info. |
Insurance information | Contact Kholo Plumbing Inc. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.