This Peterborough area cabinet maker is rated 3.9 from 6 reviews with a TrustScore of 2.8. Services offered include cabinetry work. Read their reviews, ask about license and insurance information, and request a quote.
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I'm very satisfied with my new kitchen from Kitchen Cabinet Solutions in Peterborough. Working with Brenda, Mike and Chris from design to installation was a pleasure.
They were also able to provide me with Canadian made products, which was a high priority for me.
Altogether very professional, knowledgeable and extremely nice people. I highly recommend them!
This was my first time dealing originally with Lee and Brenda and then Mike took over. I won’t say there weren’t some issues but what I can’t emphasize enough is they stepped up to the plate to correct all issues without an argument. Even when the problem wasn’t caused by them to start with and at quite some expense to themselves. As to Chris the installer, you can’t find a more skilled and conscientious guy. His work was supperb even when we made changes on the fly. I don’t know who the people that wrote the negative reviews were dealing with but it sure as heck wasn’t Kitchen Cabinet Solutions. Would I use them again? I wouldn’t go to anybody else. I own a company that is in the service industry and I know good service when I see it.
After researching various other kitchen design companies in Peterborough, we chose Kitchen Cabinet Solutions based on the following:
It is our opinion that Kitchen Cabinet Solutions offered the best selection and quality of cabinetry at competitive prices. Mike was our kitchen designer and so much more; he was understanding and patient during the design process, and at times acted as a marriage counsellor, he couldn’t do enough for us and never made us to feel that our questions were a bother. In short, we felt valued and appreciated. He was never pushy, but rather, helped to find a balance between two differing design aesthetics. He was solution-oriented and his knowledge and expertise helped us design a kitchen in an older home that has no true or plumb walls, ceilings or floors! We are now the proud owners of a modern, functional and beautiful kitchen that we truly appreciate and works well for our entire family.
Chris the installer is a skilled and detail-oriented installer that went way above and beyond to ensure we were happy with every detail of the installation. Pride of workmanship is very apparent and an attribute of the employees and owners of this company.
We have not experienced this level of friendly, accommodating and timely service in a long time and feel very blessed to have a beautiful end product as a result.
We highly recommend this company and will do so to our friends and neighbours. Good value, good quality and great service.
After shopping around we felt very confortable with Brenda and Michael and out instincts were right. We had a large bathroom 14x14 and our design changed many times and we thought they both must hate to see us every time we walk in the door. Luckily for us, their experience and patience came up with the design we wanted. The counter install had a flaw that bothered us and Michael was on it immediately. The problem was taken care of right away. We feel they both are honest and truly want you to be completey satisfied with a no pressure atmosphere. We now are starting a kitchen reno and are experiencing the same all over. Our design has changed over and over and Michael and Brenda came up with a much better layout for our space. They have taken much of the stress out of the renovation experience! We would highly recommend Kitchen Cabinet Solutions.
Karen & Des
Millbrook Ont.
This is a MUST STAY AWAY FROM company. I spent $10k which may as well have been thrown in the trash can! Terrible terrible quality. Not knowledgable yet claimed to be experts. I learned more about materials by going on the internet myself. Way overpriced so shop for comparable. Be wary and ask about the product. Late delivery, poorly installed. 4 trips back to correct and did not bother completing work. The two owners fight in front of you and the male owner, Lee yelled at me in my own home. Mistakes made with my order (wrong number of drawers, wrong pantry doors, wrong measurements and brought OUTDATED DESIGN on installation day!!!! Very overpriced, terrible quality in completed job, troubling communication and customer service! Cabinets edges chipped on installation, painted cupboards stain when water dropped. Island bottom chipped. Shall I go on?
I am one of the new owners of Kitchen Cabinet Solutions and wanted to address the above reviews. While it is truly unfortunate that the above customers claim to have had a bad experience dealing with our company, the business is under new ownership and the review no longer applies to us.
Our goal at Kitchen Cabinet Solutions is to provide an excellent customer service experience, starting with the selection and design process, and ending with a professional installation. Our aim is to communicate effectively throughout the process, so that our customers know exactly what they are purchasing and know what to expect during the process of renovating their kitchen. Renovating a kitchen, or building a new home, can often be a very overwhelming experience and we understand that. Kitchen Cabinet Solutions works very hard to make the whole process as smooth and stress free as possible.
In addition to being new owners, the business has also moved to 689 Crown Drive, Peterborough, Ontario.
Terrible communicating. Didn't get what I ordered. Owner
Has short fuse. Disastrous reno. Stay away.
Have heard others with same experiences!
I am one of the new owners of Kitchen Cabinet Solutions and wanted to address the above reviews. While it is truly unfortunate that the above customers claim to have had a bad experience dealing with our company, the business is under new ownership and the review no longer applies to us.
Our goal at Kitchen Cabinet Solutions is to provide an excellent customer service experience, starting with the selection and design process, and ending with a professional installation. Our aim is to communicate effectively throughout the process, so that our customers know exactly what they are purchasing and know what to expect during the process of renovating their kitchen. Renovating a kitchen, or building a new home, can often be a very overwhelming experience and we understand that. Kitchen Cabinet Solutions works very hard to make the whole process as smooth and stress free as possible.
In addition to being new owners, the business has also moved to 689 Crown Drive, Peterborough, Ontario.
Kitchen Cabinet Solutions has a TrustScore™ of 2.8. The average TrustScore™ for other businesses providing similar services in Peterborough and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 6 |
Approved | 0 | 6 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 3.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Kitchen Cabinet Solutions may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2000 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Peterborough area cabinet maker is rated 3.9 from 6 reviews with a TrustScore of 2.8. Services offered include cabinetry work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Michael David |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2000 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Services listed by Kitchen Cabinet Solutions may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Kitchen Cabinet Solutions to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.