This Kitchener area window cleaning company is rated 3.0 from 2 reviews. Services offered include window cleaning work. Read their reviews, ask about license and insurance information, and request a quote.
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We have hired Klearview Window Cleaning in Kitchener, to clean our house gutters for the last three years. We were satisfied with their work, and even posted a good review on Yelp last year. The one guy who came over last year did a super job. The amount they charged each time was $197.75, steep but the job had to be done. We hired them again this past October 2019, and they sent over two older guys, who didn't seem too anxious to get the work done. I was waiting for them to get out of their truck in our driveway, but they sat in the truck smoking. Finally, I got tired of waiting and went outside and asked them if they brought the wings for the ladder, so they wouldn't damage our new gutters. They said they did, and finally decided to get out of the truck to do the work. I told them that someone would have to get up on the roof, because our deck had a roof on it, and there was a gutter behind the deck roof. One guy had a bad knee, and couldn't get up on the roof. Usually they drop small pebbles down the drain pipes to see if they are plugged. They weren't doing that and I told the one guy if I was paying almost $200.00, I wanted to be sure that the drain pipes were open. I had to gather up some small pebbles and throw them up to him, so he could drop them in the drain pipes to make sure they were clear. They should be prepared to do the job right before they go to the job sight. I watched them as they worked to make sure that everything was done. It took them the same amount of time, and they got the same amount of debris out of our gutters as the guy last year. They had no invoices on the truck to bill me, so I called Klearview and told them to mail me the bill, or put it in our mailbox. To my surprise, they emailed me an Invoice in the amount of $284.75. I called Klearview immediately, and asked Dennis (Supervisor), why our bill was so high this year? He said, it took them longer to clean the gutters. I told Dennis, that I shouldn't have to pay for the time they are sitting in the truck smoking. I told him that was absolutely untrue, I was standing right there watching them work. It took the same amount of time, and they removed the same amount of debris. Dennis said, okay, I will charge you the same amount as last year $197.75, but next year it will be more. Where is the fairness in this? There will be no next year here for Klearview. We are finished with them. Not to mention, Klearview should be sending over employees who are eager to do the job, not talk bad about the company they are working for. I have a good mind to contact the company CEO, and let him know how the business is being run. Is this, how you treat your customers?
Sufficient data is not available to establish a TrustScore for Klearview Window Cleaning Ltd. The average TrustScore™ for other businesses providing similar services in Kitchener and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
Additional services may be offered by this company. Please contact Klearview Window Cleaning Ltd to inquire about their full list of services.
This Kitchener area window cleaning company is rated 3.0 from 2 reviews. Services offered include window cleaning work. Read their reviews, ask about license and insurance information, and request a quote.
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