Proudly serving the Kitchener-Waterloo and surrounding area, KW Total Home Improvements is commited to providing professional and quality workmanship while keeping our customers wants our first priority. A small, independently owned operation, KW Total Home is establishing itself in the market as a leader in home improvements and renovations read more...
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Not a quality job. Painting was a disappointment and not done to a professional standard. Family room flooring has visible cracks between floor boards and was not installed correctly to the manufacturers guidelines (according to the company rep). Also a visible bowed wall resulting from new drywall not done accurately. The list goes on. Contractor resigned before completion of job. Contractor highly rated but did not live up to the high praise
From the first time we met with Mike, we knew he was the right person to complete our fairly large (1600 sq feet) basement renovation project. We got several quotes, and Mike's was by far the most detailed and professional. We also felt right away that he understood what we were trying to accomplish. Mike brought lots of great ideas to the table and recommended some neat features that we would not have thought of (but now couldn't imagine doing without).
Throughout the process, we were in constant communication with Mike. He kept us up to date on progress, made sure we were aware of any problems (any of which were fixed promptly), and checked in several times a week to make sure everything was still in line with our expectations. The end result is even better than we pictured - and he came in within budget! Mike truly went above and beyond and delivered exactly what he promised. He is a pleasure to work with, an honest and open professional, and a true craftsman. We have already been recommending him to everyone we know, and we will certainly call him for any projects we may have in the future.
During the initial stages of my renovation I was planning on outsourcing only certain apsects related to it such as drywalling, some electrical. After meeting with 5 contractors I made the decision to use KW Total Home, although not the least expensive Mike was definitely the most professional and from what I knew had a great reputation.
After discussing the project with Mike in further detail I decided to have his team complete the bulk of the renovation instead if just certain aspects simply because the job would be accomplished that much faster.
During the renovation there was constant communication back and forth to ensure everything was going to be the way I wanted it to be...at the end of the day I was extremely pleased with the outcome, the KW Total Home team went above and beyond and exceeded all of my expectations...the quality of the work was outstanding, communication was great and they followed through and did exactly what they said they would.
I highly recommend KW Total Home to anyone that is looking for assistance with a renovation big or small.
We hired KW Total to finish our basement and found their work and service to be excellent. Compared to other companies we contacted who were disorganized or unclear with their numbers, KW Total gave us an extremely detailed quote that broke down everything in an easy to understand layout. Their prices were very reasonable, and they went the extra mile to find us deals on many of the materials that were required. Communication with KW Total was very open and consistent; we were always updated on progress, notified of problems immediately, and they were very accommodating when discussing changes in the design. In the end, the basement was completed on time and on budget, the work was of the highest quality, and the finished results are amazing! We are extremely satisfied with the entire experience, and would recommend KW Total for any home renovation project.
KW Total Home Improvements has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in Kitchener and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2010|
|Member of TrustedPros Since||2011|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Proudly serving the Kitchener-Waterloo and surrounding area, KW Total Home Improvements is commited to providing professional and quality workmanship while keeping our customers wants our first priority.
A small, independently owned operation, KW Total Home is establishing itself in the market as a leader in home improvements and renovations.
Working one-on-one with our clients from the initial design stage to the finished product, you can feel comfortable in knowing your dream renovation ideas and projects are in good hands.
We are in this business because we love what we do - and we do it well!
|Main contact(s)||Mike Banton|
|Listed with TrustedPros since:||2011|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Legal structure||Sole Proprietor|
|Licensing information||Licensing information available upon request|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.