This Brampton area lawn care company is rated 1.0 from 1 review with a TrustScore of 0.4. Services offered include lawn care work. Read their reviews, ask about license and insurance information, and request a quote.
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Poor work, False claim of guarantee, Lack of action and communication.
I hired Lawn Bros to re-sod our backyard based on information claimed on their website, including a guarantee of work. The job would take 2 days to complete.
After the first day of work, I had concerns regarding the volume of soil placed and how it was laid. I communicated this to their employees who assured me “all would be fine”.
On the second day, I had additional concerns that the sod was not laid correctly as it was not rolled, the ground was not level, there were air gaps between the soil and sod and the sod seams were very evident. I communicated my concerns in writing to Lawn Bros. They responded to say that “ everything will turn out great."
One week after the job was completed, the lawn began to show signs of deterioration. Again, I emailed my concerns. I was advised that the condition was “normal” and to wait 10 days to see improvement. And, I was told “that if there is a problem with anything, we guarantee our work and will fix it.”
After 3 weeks, my lawn cutting service said they would not cut the lawn as it was “not taking”. They showed me many areas where they could easily pick up the sod and showed me air gaps. I advised Lawn Bros of this and provided pictures. The owner at Lawn Bros came by and advised everything will work out with continued watering and that they would be back in 10 days to inspect the lawn. They never showed up as promised.
Another 6 weeks of emailing Lawn Bros asking them to remediate the lawn or provide a refund has gone by. They stated this situation was a priority however, they have not taken any action to remediate or provide a refund. Their guarantee and word mean nothing. I am out $3,277.00 . Thieves.
Lawn Bros has a TrustScore™ of 0.4. The average TrustScore™ for other businesses providing similar services in Brampton and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 4 |
Approved | 0 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 3 |
Overall Rating | 1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Lawn Bros may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2008 |
Member of TrustedPros Since | 2019 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We are lawn care specialists who care about our quality and customer service. We are Brampton’s best lawn cutting service
This Brampton area lawn care company is rated 1.0 from 1 review with a TrustScore of 0.4. Services offered include lawn care work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Mike Baird |
Listed with TrustedPros since: | 2019 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2008 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Services listed by Lawn Bros may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Lawn Bros to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.