Lenny Craig Home Improvement provide our customers with fast, reliable, professional service. We realize that starting a new project can be a stressful time, we want to provide an easy, enjoyable experience for our customers. Lenny Craig Home Improvement will sit down with you to explain your options and to make helpful suggestions as to read more...
Lenny Craig Home Improvement began operations in 2007 and has received 4 reviews for an overall customer rating of 4.1. The average rating for businesses providing similar services in the Creston area is 4.1. Write a review
4.3
4.0
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4.0
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5
Lenny responded quickly to my requests. He gave me a written estimate and finished in good time and under budget. He was efficient, conscientious, prompt, pleasant and upbeat. He took pride in doing the job well with as little disruption as he could. I would jive hi everyone again.
5
Lenny did the original renovation when I bought my house a decade ago and recently replaced the roof on what once was a carport and is now part of the house. I am very happy with my new roof and I know I’ll have Lenny back to do more, as there is always a project brewing.
5
1.2
He was the worst contractor we have ever had work for us, extremely hard to deal with, dishonest, and a hot head. He gave us a final job price but also had $35 per man per hour on the contract which he explained to us how he arrived at his estimate. He made a claim to the CRT (small claims) for $3500 over est which he lost due to poor workmanship and mistakes. Here is a link to the claim decision.
https://decisions.civilresolutionbc.ca/crt/crtd/en/item/361758/index.do?q=Craig+McCollum
Rick & Marianne McCollum were made aware that I initiated a claim for wages owing on July 23 2018. I finished working for Rick and Marianne McCollum on March 18 2018. I would think that if there were any issues with my work, integrity or my attitude towards them that they would have written this review then. It is now March of 2019.
Now the appeal period is over. It appears that Marrianne McCollum is viewing this as an opportunity to take advantage of. She has taken to the internet to attack my character and abilities. I realize that the people who know me will simply get a chuckle out of this. Unfortunately a lot of people who hire me do not know me personally and her accusations are very damaging to my reputation.
After the Civil Resolution Tribunal made thier decision on January 30 2019, we had 28 days to appeal and take this to a provincial judge.The tribunal judged my contract to be clear and valid, I decided not to pursue any further. This was not only about the money, but how the McCollum's treated me. Leading me along believing that I would be payed for my work and then telling me to take my tools and leave with only a days worth of work left. This was an hourly contract with an estimate for time. On the second day of work they were made aware that the estimate for time was not valid and had the opportunity to hire another contractor at that time. They decided I was still the best man for the job.
At the heart of this is a signed contract and a customer who refuses to acknowledge what has been explained to them and has decided to disregard the terms of that contract in favor of attacking my integrity and abilities in order to justify their position andto not pay for the labor to assemble their 50'x32'x18' steel building. There was no reasoning with these people.
In the decision, they take the McCollum's at there word without any supporting evidence, that I had made mistakes. On the decision page under Jurisdiction and Procedure 6. "The tribunal may accept as evidence information that it considers relevant, necessary and appropriate, whether or not the information would be admissable in a court of law". So the Civil Resolution Tribunal does not have to follow rule of law. Nice.
If you would like access to the submissions that led to this decision contact me and I will provide access. The McCollum's say one thing on one page then the opposit on the another page.
Decide who is what for yourself.
Take a look at some of the projects I have done and decide if you would want me to build for you.
Lenny Craig Home Improvement has a TrustScore™ of 2.0. The average TrustScore™ for other businesses providing similar services in Creston and the surrounding areas is 2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 4 |
| Approved | 0 | 4 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 4.1/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2007 |
| Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
General Contracting, Home Additions, Roofing,
Basement Renovations, Bathroom Renovations, Carpentry, Carpeting, Ceiling, Closet and Storage, Commercial Renovations, Concrete Work, Decks, Design Build, Drywalling, Fencing, Floor Refinishing, Flooring, Foundations, Framing, Garage Construction, Garage Doors, Handyman Services, Home Construction, Home Restoration, Insulation, Kitchen Renovations, Land Clearing, Painting, Plastering, Shed Construction, Siding, Skylights, Stucco, Sunrooms, Tiling, Windows and Doors
Lenny Craig Home Improvement provide our customers with fast, reliable, professional service. We realize that starting a new project can be a stressful time, we want to provide an easy, enjoyable experience for our customers.
Lenny Craig Home Improvement will sit down with you to explain your options and to make helpful suggestions as to what is best for your situation.
We will renovate your existing home, add an addition or build you a new shop. We have over 25 years of experience working in the residential home market.
As always "You are the Boss"
Lenny Craig Home Improvement will make suggestions.
"You" make the decisions.
| Main contact(s) | Lenny Craig |
| Listed with TrustedPros since: | 2013 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | Warranty details not yet provided |
| Accepts credit cards | No |
| Year established | 2007 |
| Offers financing | Yes |
| 24 Hour emergency service | Yes |
| Legal structure | Sole Proprietor |
| Licensing information | Contact Lenny Craig Home Improvement to request licensing info. |
| Insurance information | Contact Lenny Craig Home Improvement to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
