At Level Q, our name represents our philosophy. We believe in exceeding a client's expectations at all levels. The Q stands for quality and our commitment to deliver meticulous craftsmanship. From the level of service we provide to our professional on-site conduct, we strive to elevate the standard of excellence in home renovation. We work with read more...
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We would definitely recommend using Level Q, and we plan on using them again.
Our kitchen was severely overdue for a top to bottom renovation. Our plan was to remove 2 load-bearing walls, relocate 1 non-load-bearing wall, install new flooring, cabinets, and appliances while also moving the kitchen to the adjacent room. Level Q was very attentive to our wishes, and they weren't afraid to tell us if something wouldn't look quite right. We certainly had a few ideas that we are glad we didn't go through with, thanks to the ongoing advice provided. They were more than happy to do the things we wanted if we insisted, but we wanted to have their professional input before making decisions.
The demolition part of the renovation took place immediately before the COVID-19 pandemic, which no one could have predicted the impact. Our reno was delayed a couple of months as a result of the provincial shut down. Nevertheless, Level Q adapted to the changing environment and exercised ongoing caution during the pandemic. On top of everything, we welcomed our firstborn daughter on August 4, 2020. The timeline was certainly cutting it close due to the pandemic, but Level Q did what they needed to so that we could be back in our house before the little one arrived.
We couldn't be happier with our kitchen and the high-quality work performed. Throughout the whole renovation, they kept a clean worksite and were very organized with everything. On several occasions, they went above and beyond. It is clear Level Q takes pride in the work they perform based on their attention to detail. Level Q fixed things in our house that we didn't even notice: replacing old light switches, bringing the electrical wiring up to code, cleaning up our breaker panel, among other things.
Renovations can be stressful at times, never mind adding a pandemic and a 1st born child to the mix. Level Q definitely helped with our stress levels during such bizarre times. They have such a friendly and knowledgable team, and we look forward to working with them again in the future (hopefully without a global pandemic next time).
Stephanie, Mike, and Baby Brinley
Ehab and his team are beyond fabulous. Installing our basement powder room was the latest, and not the biggest, job we've had Ehab undertake for us. On the surface, it was a straightforward and simple job. What was not simple was the timeframe in which we needed it completed to expedite the sale of our home. Ehab and his team came through! He has done much more complex renovations in our home. Perhaps most importantly, he has taught me what excellence in bathroom and kitchen renovation work look like. I will be forever grateful to Level Q for their continued prompt and professional service. They show up when they say they will show up. They are smart, conscientious, careful, AND they clean up. I would not hesitate to recommend them.
We had our Master Bathroom Reno done by Level Q and we found the team to be professional, respectful, knowledgeable and attentive to our wishes. Their design was creative and the work was done in a timely manner and within budget.
Each team member appeared to be expert in their field from design, plumbing, electrical work, tiling, painting and installation. They exceeded our expectations.
Ehab and Level Q created our “dream’ bathroom and they will be our first choice for any additional Reno’s we may need.
Thank you Ehab and kudos to the Level Q team for doing such a great job!
Dave and Anne
With the need for more space we were looking to have our basement redone. It had been finished, but not well, so we were in need of a contractor to redo it for us. The scope of work involved ripping out the existing basement items (drywall, flooring, ceiling, carpet on stairs), changing fuse panel over to breakers, adding in electrical fireplace, and putting everything back together. We had a few contractors provide us with quotes and after review we decided to go with Level Q. Ehab was very easy to work with and was always very quick to reply to any questions. I was always able to text or call him if any questions came about. He always sent receipts of payment immediately and sent a breakdown of the remaining payments. Ehab's crew did an excellent job with all their demo and installs. Every day during construction we were shown what work they had completed and told us what would be happening next. They helped us with any questions we had about the construction and always provided great advice with whether it was for materials or layout. At the end of construction there were minor touch ups that needed to be completed and Ehab was very accommodating to come back and make sure everything was finished perfectly.
I would 100% recommend Level Q to friends and family members and if we need any other contracting work, or if we move, Ehab would be the first person I reach out to to have that work done.
I had another great experience working with the LevelQ team!
The first one was a full house reno - in two years after the reno, living there, there was not one single flawed aspect that could be found. High level work quality.
The second project with LevelQ was a full penthouse reno in Toronto.
They were very respectful of my personal space and extremely accommodating in terms of project planning/start date/ end date. Great project management skills.
They kept the work site clean and had amazing design advice. They made the stressful process of renovating a smooth transition to my dream condo. High quality work again delivered against strict reno rules /codes in a condo.
I would highly recommend this company to anyone in the market for a great, trusty reno team.
While I do greatly appreciate my privacy, yet knowing how hard is to find a trusty company to work with, I can be contacted through LevelQ if any extra info required.
My wife and I decided to renovate our basement to get more living space and a second bathroom. We expected it would be an onerous project given there was no rough-in plumbing for the bathroom, but it turned out to be a far more involved project than we or Level Q expected. There was severe water damage, plumbing issues in the laundry room and general site conditions/access that made this an incredibly difficult renovation.
Level Q was great to work with. Ehab solved problems to deal with many of our issues, and when unexpected costs had to be added to the project, Ehab did a marvelous job of trying to keep the costs as low as possible. One area that we would've liked more insight on was a reasonable estimate for duration of the renovation. It took much longer than we expected which in hindsight was not terribly surprising given the extent of the incremental work required. We are thrilled with the finished product. Level Q pays attention to the details and certainly takes pride in the work they do. I would absolutely recommend them to anyone, and would bring them back to my house should I decide to do further work.
From the initial, detailed quote to the clean up of the work site each day Level Q was professional, honest and hard working. I cannot say enough good things about their excellent level of communication and helpful suggestions in addition to the great quality work. I have been through a lot of home renos in the past but this was by far my best experience and I would not hesitate to call Ehab and his crew again.
After reading countless reviews in here when deciding on our contractor for our master ensuite we came up with a short-list of companies we wanted to interview. There were a few that impressed us, but after our first meeting with Level Q (Ehab) we knew he was our guy, and just hoped that the price would be within our budget, and it was very fair so we were thrilled. The reason we chose Ehab was mainly because he seemed to have both the design and the construction aspect down very well. We had some ideas and he agreed, but he also offered some really great ideas that we hadn't even thought of. I found his crew to be very polite and kept our house as clean as can reasonably be expected. What impressed me most was how accurately everything was installed (My wife has an interior design background and is extremely specific on how she wants things installed). We had a nightmare with a referred contractor who made a lot of mistakes in our powder room and cost us more than we should have spent, so we wanted to do our due diligence with our master ensuite. Ehab was a pleasure to work with, I will definitely call Level Q when we do our kitchen and any other renos, they got it right the first time and we absolutely love our new space. I also attached the before pics so you can see what a dramatic change it was as we moved in a year ago and refused to even use this washroom bc of how bad it was. But now it's our safe haven.
Thanks Ehab!!
We had an unfinished basement and got a reasonable quote from Ehab. He took me thru the steps of how the reno will go and explained a lot of things which I did not think of. We now have 1 washroom, 1 bedroom and a living space in the basement. The staff were professional and friendly. Nasser was also very helpful in explaining things and giving me a peace of mind. I had a very good experience with this company and would recommend them to anyone.
We hired Level Q to renovate our entire kitchen and install laminate flooring in our basement. We wanted to make over the entire kitchen, include new flooring, new cabinets, relocate all appliances, new sinks and install a nice large island.
The entire project took around 8 weeks from start to finish. They always explained to us what they had done by the end of each day, and what would be done on the next day. They also kept our place very clean and tidy.
They paid a lot of attention to details, those details weren't just cosmetic stuff, if they found anything doesn't seem right (could be something that the builder did/previous DIY project), they would point it out to us and fixed it properly. For example, after they opened up our floor in our kitchen area, they found a hidden junction box which actually located in our basement's ceiling. They didn't ignore it, they explained to us what bad situation could happen, and the fixed it for us.
Before they install the kitchen pot light, they discussed with us throughly to understand what we wanted and told us what are the better options. Finally, we took their advice of the pot light arrangement. They installed additional pot lights in our kitchen without additional charge. They always said making the customer satisfied is the most important, they were willing to chip in extra to ensure that.
The cost of their entire project is not the cheapest one out there, I would say it is fair. Other highly rated contractor would quote you a much higher price for the exact same design. Level Q can really deliver high quality craftsmanship. I think that's the most important thing when you choose a contractor, you want someone who can do the RIGHT job for your renovation.
We're extremely satisfied with the final product. We will definitely hire Ehab and his team for our next renovation project in the future.
Thanks for giving us the opportunity to make your visions a reality. It was great working with you guys and hope you enjoy your new space for many years to come! Thank you from our whole team!
Level Q Renovation & Design Inc. has a TrustScore™ of 4.2. The average TrustScore™ for other businesses providing similar services in Ajax and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 21 |
Approved | 0 | 20 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2000 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Architectural Design, Carpentry, Carpeting, Commercial Renovations, Decks, Drywalling, Electrical, Fencing, Flooring, Framing, General Contracting, Heating & Air Conditioning, Interior Design, Plastering, Plumbing, Tiling
At Level Q, our name represents our philosophy. We believe in exceeding a client's expectations at all levels. The Q stands for quality and our commitment to deliver meticulous craftsmanship. From the level of service we provide to our professional on-site conduct, we strive to elevate the standard of excellence in home renovation. We work with clients who appreciate great design and value quality workmanship. We are transparent in our pricing and prefer clients to be partners in the project. This ensures there are no surprises along the way.
Level Q Renovation & Design Inc. was awarded Best of TrustedPros in 2018 for Basement Renovations, Bathroom Renovations, Flooring and General Contracting in Ajax.
Level Q Renovation & Design Inc. was awarded Best of TrustedPros in 2017 for Basement Renovations and Bathroom Renovations in Ajax.
Main contact(s) | Ehab Mroueh |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2000 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Contact Level Q Renovation & Design Inc. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Level Q Renovation & Design Inc. has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum