Low Cost Painters is a local, owner-operator, painting company that supplies quality painting at affordable prices! fully licensed wcb covered references free quotes day shift/night shift 30% discount on paint clean cut /bond-able -professional painters extreme attention to detail We Specialize In: Houses read more...
More like deceptively high cost; and very sloppy (including property damage! Read on and I'll get to that...)
Congratulations to John and his crew, for prompting me to write the first negative review of my life. But, I feel very strongly that anyone considering doing business with this company should be forewarned...
I emailed John indicating that I needed my doors, trim, and baseboards painted: Doors black, trim/baseboards white (everything was previously tan) It was for a 650 sqft condo. John said without seeing it he estimated around 8 hours; and that he would send his "best painter" who is "amazing, and fast".
I come home several hours later and there are two coats of paint on my entrance doors; and a single coat on my closets. And my baseboards near the entrance were just started.... The doors looked terrible with a pronounced roller pattern (See attached photo. The roller texture was visible from 20 feet away....) I called the painter and asked him if that would subside when it dried. He said no: that's the texture. He said he didn't know I wanted it smooth.... He said he could re-do it but it would cost.
Now, I know I should have dropped them right there and then. I got advice from a few people indicating that if they can guarantee to fix it I should just keep working with them. How hard could it be for even an armature painter to paint a door smooth if they were directed to ??
So the painter calls me back and says the problem is with the Rona paint that I purchased: it lacks a leveling agent. He would supply a quality cloverdale paint that would resolve the problem. He promised he could get it reasonably smooth (although not sprayed smooth...) Sounded reasonable and honest and with some research I decided to go ahead.
The next day, they (two of them again) spent the day power sanding the doors (how long does that take...), and applying one coat of paint to the trims/baseboard. I asked them why this is taking so long when I was quoted 8 hours; and they said well, it's because we are redoing your doors, and are changing your colour - it's a lot of work (note, no primer was needed as the original paint was latex as was the new paint. And prior to them starting I have sanded my doors and trim - but not baseboards because I have knee pain..). He said he can only work a couple hours the next day, but will give me a demo of how the doors with the new paint will look... So next day he does one coat of paint on my entrance doors. They look good! I have a picture - minor roller pattern but completely acceptable. We chat on the phone and he asks me if I could smooth all the doors with a sanding sponge and he would finish the next day. Sure, it took me a few hours; but I was expecting nice looking doors so whatever...
Next day 3 people (including the owner) comes. They spend three hours. They call me that they are done. I have a look and the paint is still quite wet. Again I'm not a painter so it was hard for me to judge, but I was judging them based on what I saw the previous day. John billed me for 30 hours of work. I didn't argue again.. I wasn't too happy, but I was pleased to have to job done. So I paid them. I went out again and came back a few hours later. I noticed that my doors - now dry - had a pronounced roller pattern. Not as bad as the first attempt, but much worse than what I was shown the previous day. Admittedly they look good 5 feet away; but I was paying (a large amount!) for a smooth finish and it wasn't nearly what was done the previous day... (I have photos to compare)
Trim Looked ok. But worst of all was the two large scratches (more like hairline cracks) on my tiles caused by the metal door pins, by them clearly dragging the closet doors around. The scratches are not readily apparent as the tiles are textured; but clearly visible from the right angle. They very clearly rushed on the last day. I left a message and email expressing my displeasure, but was ignored.
We were very pleased with the work done by low cost painters They worked quickly and were very professional. The work they did was excellent and I intend to hire them for our next project.
Low Cost Painters has a TrustScore™ of 2.5. The average TrustScore™ for other businesses providing similar services in Victoria and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by Low Cost Painters may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1999|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Low Cost Painters is a local, owner-operator, painting company that supplies quality painting at affordable prices!
day shift/night shift
30% discount on paint
clean cut /bond-able -professional painters
extreme attention to detail
We Specialize In: Houses, Condos, Rental Suites, Basement Suites and so much more..
Our Services Include:
Simply call us at 250-507-4523, or schedule your estimate online, and we will come to your home and provide you with a FREE, no- obligation written estimate with Price Guarantee. We also include a Painting Process Guide (so you know specifically what you are getting for your hard-earned dollars) describing in detail the work to be performed.
|Main contact(s):||John Donnelly|
|Listed with TrustedPros since:||2013|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing information:||Services listed by Low Cost Painters may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information:||Contact Low Cost Painters to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.