This Ottawa area plumber is rated 2.5 from 3 reviews with a TrustScore of 1.6. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
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This MASTER PLUMBER was hired to do the plumbing for a new bathroom in our basement. I explained the work I wanted done and he gave me a quote. Part of the work was to move the toilet about 6" farther then where it was located. Lou did the concrete removal himself, unfortunately he measured wrong or not at all as we cannot install the toilet as it is too close to the wall and doesn't fit. The day Lou came to see about the job my contractor came to meet him and to show him the materials I had already bought for the plumbing. Lou said that was great, he also said he would give me a $250.00 credit. (the supplies cost $600.00). Lou came did some work and took the supplies with him, he never even used the copper fittings I purchased for the job. So I asked him to also run plumbing along another wall which amounted to about 6' to install another sink. On the day Lou did the extra plumbing I told him that the supplies were $600.00 not $250.00 and he said he could have gotten them cheaper. He said he would credit me for the $600.00 and then charged me $1000.00 for running the extra plumbing, and he told me he was going to charge me an extra $750.00 to attach the shower system to the plumbing and install the toilet and sink in the vanity. I said that he had given me an estimate for the work and he should have mentioned at that time that the final installations would be extra. He said that that was the way he did business and maybe he should have told me. I told him I would speak to my contractor and get back to him. I will not have this man in my house to do anymore work. I even called a lawyer to see about talking him to court and was advised it would be 2 or 3 years before the case would be heard. I will not be living here then so the lawyer advised to learn from this situation.
My father was a Plumber and his motto all through his life about any work you do is to do it right the first time.
Would definitely recommend going somewhere else and NOT hiring Luc Myre Plumbing for even the simplest of jobs.
This "plumber" was recommended to us because his specialty is apparently "older buildings". He replaced old pipes, and he installed the bathtub, good enough job. He installed the toilet. TERRIBLE TERRIBLE TERRIBLE!
He installed the toilet on the wrong pipe!!! An old and open abandoned pipe that we had no clue was even there, so not sure how he found it! If his specialty is older buildings, he should definitely know what to expect or be ready to expect things that weren't necessarily up to today's codes and standards. He failed. Within one week, the ceiling and walls in three units were a complete disaster as they increasingly filled with what was flushed from the toilet. When we asked him to take a look to assess the leak and subsequently fix it, he cancelled the appointment 3 times. His excuses were lame. He either forgot the appointment or had an emergency. We waited for him for over 3 weeks. At which point we were left with no choice but to hire another plumber, pay emergency fees as well as repair fees. We only have the one toilet and because we didn't know exactly what the leak was, we still kept using it. What a mess!!! Emergency fees, repair fees, cleaning fees, and then more repair fees (walls and ceiling to be patched in three units of the building) added up to quite a bit of money that was not in our renos budget! When we asked if he could help with the cost, after all, he should have insurance to cover these types of mistakes, he first blamed us, because we didn't tell him about the second pipe - but how were we to know? We aren't the professional plumbers!!! Then, he chose to completely ignore us. 6 months later, I am still waiting to hear back from him. If he mans up and agrees to cover at least half of the repair cost, I will retract this review.
Luc Myre Plumbing has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 3 |
Approved | 0 | 3 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Ottawa area plumber is rated 2.5 from 3 reviews with a TrustScore of 1.6. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Luc Myre |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 1993 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Licensing information available upon request |
Insurance information | Contact Luc Myre Plumbing to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.