For over 20 years we have consistently delivered quality design and construction to hundreds of families in the GTA. We offer you the convenience of design/build remodelling and custom home building as well as the choice of working with your architect on the project. We offer expertise in kitchen, bathroom, and finished basement remodelling. As read more...
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At first I met him through a facebook group came across very nice helpful and honest..once i went to meet him everything was great till I got the invoice after he already charged my cc and noticed he charged for extra handles he said he ordered extra in case sizing was off I advised rough away I want a refund on that around 40.00 he said np nor did I get a refund or these extra handles the ones he put on look nice but numerous ones have come off and he drilled into one of my shelves and the inside of me cabinets and drawers have Little chops which he didn't even bother to fix nor say anything he said he cut a piece of shelf but at this point I just give up this guy clever never again. On top he tried to complain to my husband that I'm rude but he the one triing to take advantage of ppl. New home owner mistake always read reviews first and go through referral.
i hired Stephan to put new cupboard doors,paint and paper the kitchen and to paint my bathroom. the 2 bottom doors at the bottom were installed way to high.the rest were okay. i had to take off the wallpaper he put on wrong after he ruined 2 rolls.i had to redo it myself.the painting in the kitchen was not finished completlly and he only painted the bathroom ceiling and not the walls. he also broke a piece of ceramic tile.i made the big mistake off paying him in full when he asked after promising to come back.i have been requesting the money back for work not finished to no avail.beware senior citizens of being ripped off.this all happened at the end of February.
Steve busato is the owner at 61 ringwood drive. He is a dishonest man. He seemed nice but he is a scammer. He will show you product in his show room but will give you lower model items and charge you the higher model prices. Instead of giving a discount as promised because we bought over $2000 worth of stuff he somehow added more than $100 extra to the bill. We didnt even know he scammed us until we paid and looked at the reciept when we got home. I also found out that he lied about where the products were made. He said Germany when in fact it is another company pretending to be a german manufactuer. I went back and confronted him about over charging me and not giving me what i paid for and he had no excuse. He did it on purpose. I even gave him another chance but again he proves to be a con man. his quote for my countertop is $6000 more than any other company. Because he was dishonest right from the start I asked for my refund and he only gave me a partial refund. I didn't get any product or service from him and yet he still would not give me my full refund after a month. I have reported him to my credit card, consumer protection, better business Bureau and the CAFC. He will be investigated for fraud. I hope it is worth it to put your business on the line for being greedy and stupid.
He also posts 5 star reviews himself!
DO NOT BUY From him!
To whom this may be concerned:
I don't agree with these comments, actually you were given quotes for a LUFT hood fan LUFT RANGEHOOD CO. INC.
Germany Headquarters
Maria-Probst-Stra e 77
80939 M nchen, Germany
Tel: (89)5646-0917 (89)5646-1917
Im have no interest to scam anyone
With the counter top price, it also includes all the plumbing work, new sink, new faucet, new hood fan, and the labor to remove old and install new. If our price was too high you have no reason to be upset.
With your out standing refund of $111.00 your credit card company was going to talk to square as i refunded the whole transaction and square did not even send me any funds. I have proof of all this.
As far as contacting these agencies is uncalled for and has no merit.
Please contact all other happy clients we have with great products and service to prove this is uncalled for and would like these comments removed asasp!
We used this company, under the name of Living Space Improvements end of 2016 and had a HORRIBLE experience as we had to fix major electrical, plumbing and basic renovation mistake and lost thousands of dollars. No one is licensed!
Even after all payments were received we are in a lawsuit, as the owner, Stephen Charles Busato, did not pay our sub-contractor for our counter tops in full, even after we paid him! What a mess and waste of our precious time! We also had to file complaints with ESA for major electrical issues.
Avoid this company as they are complete CON ARTISTS, taking advantage of customers and York Region residents! See Trusted Pros - Living Space Improvements Reviews for more clients reviews. This company should not be in business!
Disappointing, stressful experience!
Workmanship is not what we where shown and what we expected for the money we paid. At first, the owner Stephen Busato comes across as being sincere and knowing what he is talking about, BUT as time goes on you begin to see a different side to him.
We hired Living Space to renovate 2 of our bathrooms. When we realized what a absolute mess they were making of our first bathroom, we fired them before they could start our second room. However, because they took longer to do the work and that we were on their payment schedule, we overpaid them over $5,000. Stephen initially agreeed, along with our rep, that they would repay back the money owed to us for work not done. It is now 6 months later, and Stephen will not return any of our messages to get our money.
At our expense, we have since hired another contractor to clean up the mess on the first bathroom, and do the work on the second washroom. (He has done a beutiful job). When he and his tradesmen first looked at the work Stephen and Living Space did, they could not believe the low quality of the work:
- Poor tiling
- Bad grouting
- Very messy kaulking
- Sloppy trim work
- Used the wrong product, and poor instalation of the wainscotting on our wall that we wanted
- Bad painting (did not prep the walls or the wainscotting properly)
- Shower floor not slopping correctly
- Ledge for the glass shower door slopes to the glass door, not into the shower a it should
- And to top it off, he removed the mechanism of the force air regester and just had the cover in because he made the floor opening to small.
I highly warn anyone thinking of using Stephen and Living Space, DO NOT USE THEM. As all our freinds, family and contractors who have seen this mess in our bathroom have said, these people should not be in business.
Luxury Bath Gallery has a TrustScore™ of 1.5. The average TrustScore™ for other businesses providing similar services in Stouffville and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 8 |
Approved | 0 | 5 |
Unverified | 0 | 1 |
Suspicious | 0 | 2 |
Overall Rating | 1.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Available upon request |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2001 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
A kitchen provides a gathering place at the heart of the home. Therefore building or renovating a kitchen is one of the most important investments you will make within your home. It involves careful planning, an extensive amount of research and building knowledge.
Committed to providing bathroom renovations and remodeling that will transform your bathroom to meet your style and needs. From walk-in bathtubs to shower conversions, we will revitalize your bathroom space with a new look and sleek design.
The basement is a large space, probably the largest in the home. It can easily be finished into a family room, kid's play room, extra bedroom, basement library, basement wet bar, or anything else you can imagine.
We carry KronoSwiss Laminate floor, 12mm C4-C5 finish in a great selection of colours. Kronoswiss Laminate Flooring, the brand stands for quality and innovation. To enhance the exceptional designs available, different textures are available to create the perfect feel.
For over 20 years we have consistently delivered quality design and construction to hundreds of families in the GTA.
We offer you the convenience of design/build remodelling and custom home building as well as the choice of working with your architect on the project. We offer expertise in kitchen, bathroom, and finished basement remodelling. As well as home and room additions, conversions, exterior remodelling, whole home renovations and remodelling, and much more.
We work to achieve cost-effective, creative and functional remodeling design, with quality construction to help our clients get the most living space, features, and value for their money.
We can offer you a firm price guarantee, as well as a special extended warranty.
Not only is our pricing fair, it represents the solid value we bring to every project. With the added bonus of guaranteeing your price before you sign the construction agreement.
We have the proven ability to expertly manage home remodelling and custom home building projects ranging from simple up to large, complex, and technically challenging projects.
Our professional remodelling contractor team members have extensive experience and expertise. We are also a Build Certified Renovator, having received training and certification in the use of lead-safe practices for remodelling.
Our company professionally runs a design and build business that is licensed to work in Ontario, Canada. We are properly insured with general business liability insurance, as well as workers compensation insurance. We take out all building permits in our company name. Our company assures all required building codes are met and inspections passed.
There are many design options and retail products to choose from including lighting, washroom fixtures, countertop samples, flooring samples and much more.
Please review our website to see our wide range of services and products that we have to offer.
Please feel free to contact us with comments, questions regarding estimates, products or if you would like to schedule a complimentary consultation appointment.
Main contact(s) | Stephen Charles |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | No |
Warranty | No |
Accepts credit cards | No |
Year established | 2001 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Business does not require a trade license |
Insurance information | Contact Luxury Bath Gallery to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.