In May, my sister purchased a full, top-to-bottom cleaning gift certificate from Made to clean green for $140. This was a birthday present for me as I have used their services in the past.
I scheduled the company to come and clean my house for June 24th. My son took the day off work to stay home with my dogs (requested by MTCG) while they were to come in and provide the services that they were already paid for.
They not only failed to show up, but they have failed at all attempts I have made to contact since June 24th too. I have phoned, emailed, and texted them. They have not returned my correspondence at all. In fact, they are blatantly ignoring any attempt I have made to contact them.
At this stage, I have requested that they return the $140 they received for services they have failed to provide. In my opinion, this equates to theft.
I was so excited that they were going to clean my house, and they have caused me undue stress by failing to provide the cleaning services for which they have already been paid.