We moved into our NEW HOME and wanted to finish the basement. We did our research (usual Home Depot and Lowes etc.) and figured out clearly what we wanted and set a FIRM BUDGET for this project. We got our City of London BUILDING PERMIT and started calling 'contractors' from this website.
We called few people some came to give quotes and all of them liked our Ideas. We also called this guy = Manuel Gutierrez (519-701-0334) from Magu Handyman Renovating. Spoke to him and asked him to come by at 2pm that afternoon. I went out and came home (12.30pm) and saw two guys sitting on my fount porch!!! When asked they said they were EARLY and Manuel said he decided to wait for me to get home. (I should have known why - more later!) I showed them the basement and told them â€œ I have a building permit and want ALL THINGS LEGAL etc. They seem keen to start the project and wanted a deposit that afternoon. They asked for $500 Deposit and I went to ATM to get it (they wouldnâ€™t take CASH!!! go figure! Now I know why they wanted CASH!)
The work started and thatâ€™s when things started getting from BAD to WORSE fast. The Quoted Bathroom included: one small vanity, stand up shower ( basic) and toilet. Simple!! But Manual decided to make such a terrible job of it. The entry door to bathroom (quoted & asked for a 32inch SLIDE DOOR) got changed to swing door (28inch)
The Shower (from plastic/ acrylic base) went to SOILD CONCRETE (8 in filled even before the inspectors could check it (I told them donâ€™t do it , donâ€™t concrete it yet!!) - Anyways who does concrete base showers these days>> Then I noticed Shower WALLS were make from NON APPROVED DRYWALL (they used NORMAL DRY WALL SHEETS and NON GAL SCREWS!!!! Even my wife commented on those â€œscrews supposed to be gav. ones and she knows nothing about buildings codes.
The biggest surprise was then the CITY BUILDING INSPECTORS came to check. The Frame Inspector found the SLIDING DOOR screwed into place (the long screws they used went thru to the sliding door!!) The ducting wasnâ€™t to code (moisture does not sit well in Paper duct-pipes). The wall of bathroom wasnâ€™t SQUARE!! Then Plumbing Inspector â€œI am never seen anything like this of late â€“ who did this work? He must be nutsâ€.
Then I Manuel wouldnâ€™t return my calls for 3 weeks and when I finally spoke to his work mate â€“ I got toldâ€ will call you back in 5 minsâ€ Pity as 5 mins went on to 3 days long before Manuel came to the house and I showed him what they INSPECTORS asked to fix. When I told him â€œstop anything else and fix it â€œ than I can get REINSPECTED he comment was â€œyou are just too fussyâ€ and its nothing wrong â€œ we do this all the timeâ€. He refused and his comments all the time was â€œ you refuse to pay me then I leaveâ€ AND â€œ so you want me to leave now donâ€™t youâ€.
Seems these two guys do this all the time â€“ go around and get DEPOSIT MONEY and make a mess so then people have to throw them out and they leave. I am writing this review so that everyone does get to read this and see what terrible job they do â€“ and donâ€™t have idea of ON BUILDING CODE nor do even a decent business practices e.g. â€“ return customers calls in timely manner. I am happy to provide (any) details that anyone needs to anyone (as I will be notifying about their practices to BBB and ON Govt bodies â€“ all of them)
Happy to say two other â€œproâ€™sâ€ I found from this website â€“ are doing excellent job. Couldnâ€™t be happier with their work ethics and quality. Now I have to pay extra monies to have things removed and work done to CODE and fix their shoddy work!