We moved into our NEW HOME and wanted to finish the basement. We did our research (usual Home Depot and Lowes etc.) and figured out clearly what we wanted and set a FIRM BUDGET for this project. We got our City of London BUILDING PERMIT and started calling 'contractors' from this website.
We called few people some came to give quotes and all of them liked our Ideas. We also called this guy = Manuel Gutierrez (519-701-0334) from Magu Handyman Renovating. Spoke to him and asked him to come by at 2pm that afternoon. I went out and came home (12.30pm) and saw two guys sitting on my fount porch!!! When asked they said they were EARLY and Manuel said he decided to wait for me to get home. (I should have known why - more later!) I showed them the basement and told them â€œ I have a building permit and want ALL THINGS LEGAL etc. They seem keen to start the project and wanted a deposit that afternoon. They asked for $500 Deposit and I went to ATM to get it (they wouldn't take CASH!!! go figure! Now I know why they wanted CASH!)
The work started and that's when things started getting from BAD to WORSE fast. The Quoted Bathroom included: one small vanity, stand up shower ( basic) and toilet. Simple!! But Manual decided to make such a terrible job of it. The entry door to bathroom (quoted & asked for a 32inch SLIDE DOOR) got changed to swing door (28inch)
The Shower (from plastic/ acrylic base) went to SOILD CONCRETE (8 in filled even before the inspectors could check it (I told them don't do it , don't concrete it yet!!) - Anyways who does concrete base showers these days>> Then I noticed Shower WALLS were make from NON APPROVED DRYWALL (they used NORMAL DRY WALL SHEETS and NON GAL SCREWS!!!! Even my wife commented on those â€œscrews supposed to be gav. ones and she knows nothing about buildings codes.
The biggest surprise was then the CITY BUILDING INSPECTORS came to check. The Frame Inspector found the SLIDING DOOR screwed into place (the long screws they used went thru to the sliding door!!) The ducting wasn't to code (moisture does not sit well in Paper duct-pipes). The wall of bathroom wasn't SQUARE!! Then Plumbing Inspector â€œI am never seen anything like this of late - who did this work? He must be nutsâ€.
Then I Manuel wouldn't return my calls for 3 weeks and when I finally spoke to his work mate - I got toldâ€ will call you back in 5 minsâ€ Pity as 5 mins went on to 3 days long before Manuel came to the house and I showed him what they INSPECTORS asked to fix. When I told him â€œstop anything else and fix it â€œ than I can get REINSPECTED he comment was â€œyou are just too fussyâ€ and its nothing wrong â€œ we do this all the timeâ€. He refused and his comments all the time was â€œ you refuse to pay me then I leaveâ€ AND â€œ so you want me to leave now don't youâ€.
Seems these two guys do this all the time - go around and get DEPOSIT MONEY and make a mess so then people have to throw them out and they leave. I am writing this review so that everyone does get to read this and see what terrible job they do - and don't have idea of ON BUILDING CODE nor do even a decent business practices e.g. - return customers calls in timely manner. I am happy to provide (any) details that anyone needs to anyone (as I will be notifying about their practices to BBB and ON Govt bodies - all of them)
Happy to say two other â€œpro'sâ€ I found from this website - are doing excellent job. Couldn't be happier with their work ethics and quality. Now I have to pay extra monies to have things removed and work done to CODE and fix their shoddy work!
Magu Handyman Renovating has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2010|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Bathtub Refinishing, Carpentry, Carpet Cleaning, Carpeting, Caulking, Ceiling, Chimney Cleaning, Demolition Work, Drywalling, Fencing, Floor Refinishing, Flooring, Handyman Services, Home Additions, Home Restoration, House Cleaning, Insulation, Mold Removal, Moving Services, Painting, Plastering, Plumbing, Property Maintenance, Stucco, Tiling, Trash Removal, Wallpapering, Window Cleaning
|Main Contact(s):||Manuel Gutierrez|
|Alternate Phone Numbers:||519-701-0334,|
|Listed with TrustedPros since:||2012|
|Accepts credit cards:||No|
|24 Hour emergency Service:||No|
|Legal structure:||Sole Proprietor|
|Licensing Information:||Contact Magu Handyman Renovating to request licensing info.|
|Insurance Information:||Contact Magu Handyman Renovating to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.