Maids in Pink offers commercial, residential, and post-construction cleaning services in Calgary, AB. Customer service is our number 1 priority and we work with our customers to get the best possible outcome for all our projects.
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The house was fairly clean to begin with, they quoted a set amount then said it would take longer and cost an extra 110 when they were there, leaving me a difficult position as I needed the work done. They didn't do a good job and they use dishonest business practices.
I had inquired with this company about specifics needing to be cleaned both pre and post quote to ensure this was the company I wished to work with. There were issues right off the bat, times being changed several times with minimal notice (no asking just telling), pushing on extra charges immediately. Possibly tried to access the whole house despite being told several time it was 2 separate units in the house. Made disrespectful comments and tried to charge double. Called me with only 10-15 mins demanding I get there for a walk through- made it in 10 with no one there and the place messier then before. I had given 5 specific cleaning tasks to be done and not a single one was completed. No accountability nor professionalism when it came to resolving the issue. Instead they said (after 3 days of disputes) they would send someone to do an hour clean to "fix" it or give a $50 refund... the services was several HUNDRED dollars not $50.00.
The cleaners left rags everywhere, massive dirt piles in the corners, threw random things in baskets with lids off which resulted in liquids spilling all over everything in the baskets, and used my cleaning supplies instead of their own. Garbage was left, items were shoved in corners. Their excuse was that they clean from "top to bottom" but when I looked at the higher shelves, tops of furniture etc, it was not even touched. They claimed they moved things to clean underneath but they didnt move anything nor did they clean behind items either. I sent them photos of before the clean and after and expressed my concerns and still they told me my place was an "extreme condition" - are you kidding me? My family and I spent hours cleaning before they came to ensure they focused on what they were supposed to. Apparently they did 8 hours of cleaning, however only thing i noticed was the floor (except for under and behind furniture and in corners) was clean, the table cloth was put on the kitchen table and blankets were folded on the couch. Please explain how that is 8 hours of cleaning. Also the cleaners had no problem taking the tip and the person I spoke to on the phone and text admitted their service was not what was agreed upon but then later placed all the blame on me as a customer.
Maids in Pink has a TrustScore™ of 1.0. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 6 |
Approved | 0 | 2 |
Unverified | 0 | 4 |
Suspicious | 0 | 0 |
Overall Rating | 1.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Maids in Pink may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2016 |
Member of TrustedPros Since | 2018 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Maids in Pink offers commercial, residential, and post-construction cleaning services in Calgary, AB. Customer service is our number 1 priority and we work with our customers to get the best possible outcome for all our projects.
Main contact(s) | Ilijanaloz Mary |
Listed with TrustedPros since: | 2018 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2016 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Services listed by Maids in Pink may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Maids in Pink to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.