Mainland Tile & Stone Ltd is the premier direct importer & wholesaler of tile & stone flooring and granite & quartz counter tops. Whether you choose to visit us in our brand-new showroom or prefer to place your order from the comfort of your home through our online reservation system, we have made it possible for consumers to get factory direct discount read more...
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We ordered granite counters, sinks and backsplash tile from Mainland in early 2017 and the installation was made in a timely manner (even though the installer brought his two young children on his final visit, which was quite distracting). About two months after the install, the granite shifted at the seam which created a small "lip" and a moisture stain. Over the course of a year, we have contacted both the salesperson and Mainland's office requesting that the situation be rectified. Although we received several promises from the salesperson that the installer would stop by, he has never shown up and calls that were made to Mainland's office were never returned. We finally hired someone at our expense to lift the granite but the moisture stain is permanent. We are very disappointed at the look of our counters as the moisture stain at the seam is very evident. The salesperson advised that the ownership of Mainland has changed since our order...perhaps this is why the service we received didn't live up to the other complementary reviews on this site.
We used Mainland Tile & Stone recently when we completely renovated our kitchen and we are so happy and impressed with their company that we are excited to share our great experience with everyone we can. Their service was outstanding and they blew us away with exceeding our expectations every single step in the process. They were very competitively priced and their service was better than I could have imagined. We not only did all of our counter tops in their quartz, but we chose to do all of our back splash in the same material with them and it is a decision we are so glad we made. It looks awesome and everyone that has seen it has not only been shocked at how beautiful it looks but most even ask if they can take a photo of it - that's how impressed our family and friends have been of the finished look.
I am a Realtor, and I deal with many contractors and look at kitchens and similar products every day, and Mainland Tile & Stone is the ONLY choice for me. From start to finish, they handled everything absolutely beyond our expectations, and I am a tough one to satisfy. They were very competitively priced, they were faster than anyone I have ever seen in getting out to measure, ordering and installing, and their service has been above and beyond every step of the way. I am 100% impressed with Mainland Title & Stone and extremely happy to share my wonderful experience with anyone looking for an awesome company and group of people for any tile or stone projects. They are the best!!
We happened by Mainland Tile by happenstance, and wow are we impressed. Great service, great prices and really good support. They have a great show room with knowledgeable sales staff.
We highly recommend Mainland. Check them out if you are in the market for tiles or countertops
Mainland Tile & Stone Ltd. has a TrustScore™ of 3.1. The average TrustScore™ for other businesses providing similar services in Burnaby and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by Mainland Tile & Stone Ltd. may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2012|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Mainland Tile & Stone Ltd is the premier direct importer & wholesaler of tile & stone flooring and granite & quartz counter tops. Whether you choose to visit us in our brand-new showroom or prefer to place your order from the comfort of your home through our online reservation system, we have made it possible for consumers to get factory direct discounts on floor and counter top materials.
We get you the lowest prices because we buy from the factory in large volume and our ability to transport and warehouse large amounts of inventory at low cost. We then pass on those discounts to our customers allowing you to pay wholesale prices.
If you have any questions or want to place an order, call one of our experts at +1 604-451-8453 and get to know us a little better. Our A+ customer satisfaction rating is one of which we're extremely proud, and we can't wait to add you to the list of happy customers. Read our testimonials to see what others are saying about us.
|Main contact(s)||Sanj Aggarwal|
|Listed with TrustedPros since:||2014|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Services listed by Mainland Tile & Stone Ltd. may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information||Contact Mainland Tile & Stone Ltd. to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Mainland Tile & Stone Ltd. has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum