Paragon Homes is one of the region's very few expert Renovation and custom home designers and builders. In effect, all of the homes we build are fully customized to meet our client's needs and budgets. Unlike most custom home builders, we are fully capable of starting from scratch and designing the home of your dreams. And when it comes to b read more...
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Horrible experience! We hired frank murray back in 2013 as we were building our new Bonneville home; we hired His team to manage our new build as I was 6+ months into my pregnancy, we thought (and were promissed) and "key in hand" type of a service... we basically paid him over $20k ++ dor absolutly nothing; we had to continuously follow-up with our trades, our home was supposed to be delivered i. september at the latest; upper level of our home was "ready" only on November 27th... by January 2014 all the post-dated cheques we had given Mr. Murray were cashed however our home was not even close to being finished. I have birth to our son on December 21st and by the first week of January 2014 I was booking cobtractors to complete the jobs they had started and not finished (such as primodial things like a shower...) ... I tried contacting Mr. Murray to no avail; I then sent him a written notice that his work was still not done and that we were vary dissapoi ted with his services; he responded with a formal letter from his lawer basically stating that his portion of the deal was done and to sue him if we were not happy!! Not exactly what we were expecting from a person we gave $20k++ to complete our new home project... we also found out later that Mr. Murray had received "kick-backs" from certain trades he had strongly recommended as reliable ... extremely dissapoiting to say the least... to follow-up to Mr. Murray's response: I presume that this is how Mr.Murray deals with all negative feedback; no accountability what so ever. For the record all our trades completed the work however WE had to schedule/manage them ourselves. We have even called back a few of the trades to complete more jobs for us. We also found out that Mr. murray was trying to bid on jobs for Bonneville instead of discussing deficiencies on our behalf (as he was supposed to). We did not mention in our review that our house had deficiencies DUE to paragon; what we said and stand by is that $20k++ was taken from us for "management" but we did over half of the work and were basically told to get lost when we vocalized our disappointment. We stand bad our review (we would give this company 5 rotten tomatoes if that option was available).
TOTALLY false allegations and situation. This situation was brought on by 2 factors. The first one was caused by Bonneville Home (modular home)where they would not come back on site to finish their deficiencies as too many threats were received by clients. The second one is for the same reason. We cancel our mandate (Construction Management services)as we were receiving concrete threats from clients. The other trades that had to finish the home were also refusing to finish the project for the same reason. We are dealing here with customers that could not be satisfied in the way they were dealing with us and the other trades. As for receiving kick backs I challenge the clients to prove their allegations. Paragon Homes has not obtained its reputation since 1988 by serving our clients this way. This is certainly an unfortunate experience for both ways.
Frank Murray
President, Paragon Homes
In the summer of 2015 my wife and I decided to build our dream log home. We visited quite a few companies but it was clear to us that Frank Murray from Paragon Homes knew this industry extremely well. Frank took care of everything, our plans and designs, the entire construction management including all of the red tape in obtaining permits, engineering, septic engineering, surveying and grading plans.
We also purchased our home package-kit (log home kit) from Paragon. Their system and the quality of all the materials were really outstanding. Paragon does not manufacture logs nor timber frame but they purchase the materials directly from their vendors. Everything is assembled on site with the Paragon log home system and details.
We are very pleased with our home and would not hesitate in recommending Paragon Homes.
Mathieu from Cantley, Quebec
I hired paragon homes to carry out my house plans and project management under construction and I also bought a paragon home kit, an amazing team.
J'ai engagé maisons paragons pour effectuer mes plans de maison et la gestion de projet en construction et j'ai aussi acheté un kit de maison paragon. Une équipe incroyable.
Thank you Mrs. Vidack.
Merci.
My wife and I hired the help of Frank & Paragon Homes to help us build our home from start to finish as we had absolutely no experience in the field. As we do not live anywhere near Quebec, Frank was only able to visit the site on key inspection dates. All communication was done through phone and email. Building a home this way made it difficult at times, but overall we believe Frank did his absolute best to communicate concerns with us and our hired trades.
As one would expect with home construction, we encountered many issues throughout the entire build process. Frank did his best to resolve all of these issues, even those that he was not responsible for. By the end, we had also understood just how high quality the provided building materials were. Through our efforts and Frank's, we were able to complete our dream home project with only a few days delay.
We built a home using Paragon project mgt services in 2015 and are very satisfied. We received guidance throughout. Even after the project was finished we never felt on our own. I can call Frank 7 days a week and he's there to answer questions or help solve a problem. The relationship is like a marriage. We argued, we stressed, and we got it done. We now have our dream home and no horror stories to tell. The only advice I would offer is no matter how good the PM is (and Paragon is good), remember that the client makes the final decisions. Sometimes we disagreed but Frank is thick skinned and has his clients interests at stake. Paragon provides a great budget planning guide but you need to read it thoroughly. The feedback we gave Paragon is to explain up front that some items are not budgeted for as well as they could be (lighting fixtures, waste removal, water softeners, etc.). Also who is doing certain finishing wasn't clear. We ended up installing door handles, door strikes, heating vents etc ourselves - although this is easy work. To be fair, Paragon is very receptive to feedback. However in terms of holding contractors accountable, these guys are strong. Everything is inspected by Paragon. There is a lot of work involved by the client as well but I will certainly recommend these guys - they're not out to cheat you and they represent your interests well.
Paragon helped us complete a complete renovation to our cottage, basically top to bottom and built on a screened in porch and new deck for us. They basically took us through the process from start to finish, including post completion follow up and repair of minor issues. The team was great and kept us up to date with the work which was completed on time and to specifications. They were excellent and we are completely satisfied with the work that was completed. We are already considering how Paragon can help us with our next project. I would definitely recommend them and use them again in the future!
Regrettable decision to hire these guys. Installed wrong windows in basement, gave me a shorter ceiling in basement then what was called for on the plan, no accountability within the company. They work to get paid, not to satisfy customers.
Stop patronizing me.
I resent your comments, your allegations and no I do not have to man-up whatsoever. You have received 5 star services from Paragon, nothing less, nothing more.
I check with Michel St-Pierre, if you called them and you did not. I strongly recommend that you do.
As for DB Architecture, if you have any issues with your plans, resolve them directly with them and not with Paragon.
As for your windows, you were well advised that those windows would be used since they are specifically made to be poured in concrete and are much more efficient and they are code for the required safety escape requirements.
As for your basement height issue, this was again well explained to you that the difference is the 2 inch SM Styrofoam that was installed prior to pouring the concrete slab. This is now code and required for your comfort.
As for your shed, this was not even in the contract and it was done free of charge to accommodate you.
I really do not know what you are fishing for and what you want, but this is getting pretty old.
Paragon guided us every step of the way during the planning and construction phase of our build. Their knowledge of the construction business and trades is outstanding.
It was great to know that all the trades were hired,scheduled and dealt with by Paragon. This alleviated alot of stress. And all the workers hired were top notch and always happy to be there.
Paragons project management approach works very well and I would recommend it to anyone.
Overall, we are very pleased with the final results of our project. Completing a major renovation during the winter months is never an easy task, but Paragon Homes did a great job of ensuring that everything was delivered on time, as per specifications. Despite the freezing cold, the crew showed up every morning, bright and early, ready to work with a smile on their faces.
Do not hesitate to hire "Paragon homes" for your next Reno!
We hired Pargon to help design and build our new home because of their willingness to go above and beyond the services of most contractors. They have a unique option for allowing the customer to be the general contractor and have control over the type of materials being used to build the house.
Paragon did an excellent job working through many design iterations and 3D renderings to help us finalize plans before construction. They were more than accommodating for any change orders throughout the process and quick to help resolve any issues with contractors or materials during the construction process. They continue to offer post build support to ensure a satisfied customer.
I'd recommend Paragon for any type of construction project.
Maisons Paragon Homes Inc. has a TrustScore™ of 4.2. The average TrustScore™ for other businesses providing similar services in Val des Monts and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 21 |
Approved | 0 | 21 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Business does not require workers compensation |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1988 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Paragon Homes is one of the region's very few expert custom home designers and builders. In effect, all of the homes we build are fully customized to meet our client's needs and budgets. Unlike most custom home builders, we are capable of starting from scratch and designing the home of your dreams.
We are true custom home designers and builders. As you browse through our photo galleries you will notice that no two homes are alike as we design most of our custom homes from scratch for our clients. The result is a unique home that reflects the needs and wishes of our clients to the fullest.
We can design and build your custom home or Renovation to a variety of specifications including green and healthy standards. We are also specialists in many construction systems including insulated concrete forming (ICF) systems and steel and concrete construction.
Paragon Homes is one of the region's very few expert custom home designers and builders. In effect, all of the homes we build are fully customized to meet our client's needs and budgets. Unlike most custom home builders, we are fully capable of starting from scratch and designing the home you wish.
We generally save our clients in the order of 15% to 25%, net of our fees by eliminating the General Contractor. And our process grants you more freedom in shopping for finishes and appliances, controlling your budget, and seeing where your hard earned money is going.
We generally save our clients in the order of 15% to 25%, net of our fees by eliminating the General Contractor. And our process grants you more freedom in shopping for finishes and appliances, controlling your budget, and seeing where your hard earned money is going.
Plans and Design. We can help you with designs and plans for your new custom home design or custom renovation including: Creating custom designs and plans from scratch to meet your exact needs. Working with existing plans or ideas to create a unique design for you.
Custom work of all kind. We can work from a blank sheet of paper, use magazine pictures or photos you've collected or use drawings and sketches.
Paragon Homes is one of the region's very few expert Renovation and custom home designers and builders. In effect, all of the homes we build are fully customized to meet our client's needs and budgets. Unlike most custom home builders, we are fully capable of starting from scratch and designing the home of your dreams. And when it comes to budgeting, planning and building, our proprietary construction project management process ensures you will get the best-built home for the least amount of money.
Our renovation capabilities are broad and include:
- room renovations - kitchens, baths, family rooms and more
- complete basement renovations including insulation, flooring, plumbing, electrical and finishes
- large-scale custom home renovations - from design to completion
- home additions including those requiring engineering and foundation elements
We can design and complete your home renovation or custom home addition - however big or small - in a full turnkey manner to minimize the impact on your quality of life and ensure that your project is on time and on budget. We are experts at large-scale renovations involving structural changes such as foundation additions, additional floors and major remodeling. We handle everything including building mechanicals, plumbing, electrical, heating and ventilation. Our expert staff can guide you through the complete design process and together we can create a renovation that meets your needs.
Paragon Homes is your one stop shop for the design, the plans, construction management or Turn-Key and your custom engineered home package/kit for your new home or cottage.
All of our home packages-kits are available in conventional kit frame construction, hybrid timber frame construction, or log and timber frame.
Since 1988 we have built over 450 homes with our proven cost effective construction project management system or as a turn-Key project. Over 30 years experience.
Maisons Paragon Homes Inc. was awarded Best of TrustedPros in 2021 for General Contracting in Val des Monts.
Maisons Paragon Homes Inc. was awarded Best of TrustedPros in 2020 for General Contracting in Gatineau.
Main contact(s) | Francois Murray , Francois Murray |
Alternate Phone Numbers | 819-743-9220, |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Lifetime Warranty on our Paragon Homes Package-Kit |
Accepts credit cards | No |
Year established | 1988 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Maisons Paragon Homes Inc. has contributed 3 responses to the following questions posted in the 'Ask the Pros' forum