Mama's Kitchen Cabinets services the Greater Vancouver area and provides the wholesale prices in Vancouver. Kitchen cabinets, bathroom cabinets and accessories at factory direct pricing.
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I just had my kitchen cabinets installed by Mama's. I am very satisfied with their overall service. I was helped by their salesperson Michael, he knows the products very well and did excellent job on following up with my installation. I highly recommend!
The service I received from Mamas Kitchen Cabinets was exceptional. I went for an estimate and was given the estimate with a floor plan. The sales person (Claire) was a pleasure to deal with and extremely helpful. She came out prior to the installation twice to make sure all of the measurements were correct and oversaw the installation. Although not the cheapest I am glad I used this company and have recommended them to friends. The final bill was exactly what was quoted. The quality of the workmanship was excellent. I would not hesitate to use this company again or recommend them. Very happy customer.
After living in my home for 15 years, my family decided to renovate our kitchen. It was a hassle because it is a space where our family spends the most time in. We had no idea where we should start this grand project. We came across Mama's Kitchen when driving on Marine Dr. Our salesperson, Michael, was great! He gave us many design ideas and was willing to work within our budget. We had no idea we could turn our space into this beautiful kitchen.
After shopping around for kitchen cabinets for my new home, finally found the right one from Ma Ma's Kitchen! They carry a large variety of cabinets that are reasonably priced. My salesperson, Michael, was extremely helpful. He's very knowledgable with great customer service. The installation was quick and my kitchen looks great now!
Second experience with same firm-both terrible with constant mistakes-first one cost me $800 to fix and second time I needed more of the same cabinets so no choice but to deal with them again. Again the order was messed up and cost me time/travel expenses with the final issue being the glass being wrong size-now I have to provide photo proof of their error and then their fix is to refund the cost of the glass and I have to go find a supplier and pay for new glass,drive and pick up.
They know I live on the Gulf Islands and all of this is difficult and expensive. When I went to pick up the order they were suppose to be flat pkgs so they would fit in the truck and instead they assembled the units, charged me for doing that and therefore they would not fit .Therefore I had to make a separate trip from the Gulf Islands at a cost of $200 plus a 6 hr ferry trip to pickup.
They don't know what they are doing and you can expect issues if you choose to deal with them-not worth any savings you might think that you are getting!!
Went here for a simple bathroom vanity. Saw some display models that had mis-aligned doors (assistant told me its easy to fix and i should do that). Went back and Michael offered to build a new one with new top and sink for the same price. Said it would be ready in 5 days. I collected the unit that was partly wrapped, upon unloading when i got home and removed some of the wrapping - saw that drawers were mis-aligned by about 6mm (easy to see), scratches on the side, back panel is too small and does not fit, bottom is damaged with layers of ply ripped off. There is no way this was a new unit. I called back and spoke to Cindy/Sydney? she told me she would let Michael know and he will call back on Monday - a week later still no call. The warranty has no meaning, I would never use this place again, junk, poor quality and absolutely no customer service....Why are they still in business??
Mama's Kitchen Cabinets has a TrustScore™ of 1.8. The average TrustScore™ for other businesses providing similar services in Vancouver and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 12 |
Approved | 0 | 7 |
Unverified | 0 | 3 |
Suspicious | 0 | 2 |
Overall Rating | 3.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1999 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Mama's Kitchen Cabinets services the Greater Vancouver area and provides the wholesale prices in Vancouver. Kitchen cabinets, bathroom cabinets and accessories at factory direct pricing.
Main contact(s) | Eugene Ng |
Listed with TrustedPros since: | 2012 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 1999 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Mama's Kitchen Cabinets to request licensing info. |
Insurance information | Contact Mama's Kitchen Cabinets to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Mama's Kitchen Cabinets has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum