Full Bathroom Remodel/Renovation Experts We create beautiful bathrooms. Whether you want a spa-like bathroom or it’s time to update your old bathroom and make it modern and functional – we can do it! Dreams become Reality. We work with clients to bring their lifestyle into each project. For a Free Estimate call Anton today (647) 866-7717. read more...
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Master tile workers were very professional throughout the entire project. Their quality of work was impeccable and very satisfying. We highly recommend this contractor and will use them on future projects.
Beware Master Tile.
I needed my tub/shower surround tiled and didn't know a tile guy. We settled on Anton with Master Tile. We signed a contract with a start date. The start date got pushed back at his request and we agreed, though it meant longer without our only bathroom.
Then Anton showed up with Alan, who was to be the installer. We went over the design details and left for the day to let Alan get on with it. Big Mistake. When I got home the work that had been done was nothing short of brutal. I called Anton and told him it looked like it had been done by a child. Gaps between tiles were of different sizes, from touching to a quarter inch on the same tile! The cut tiles were rough and when I pulled one up it came easily. There was almost no adhesive. I could tell he had used a 1/16th inch notched trowel when he needed at least a 3/8ths. And in a shower surround he was using mastic not mortar. Even done properly it would be bound to fail in a few years.
Anton came by and tried to play it down, pulling up the worst of the work and saying they would switch trowels and it would look better when grouted etc. but I said Alan wasn't coming back. Anton said it would be a two week wait for anyone else so I said no thanks and goodbye and stripped all the tile myself.
My wife and I were very disappointed. We got our cheque back but after postponing the work at Master Tile's request we were left with a mess, wasted tile and no tile guy.
Thank God we found Jeff who did the work with the correct materials and for less money than Anton wanted.
Master Tile was strictly amateur hour and I felt weaseled. Beware.
Hello David,
We are very sorry that your experience with Master Tile was not positive. We definitely aim to offer great customer satisfaction. Alan was a new addition to our company and is no longer partnering with us. We strive to partner with tile installers that are experienced and offer the best quality of work. As our company grows and expands we are bound to face some challenges, but we remain committed to excellent service as well as continuous growth and improvement. Once we were made aware of your dissatisfaction with Alan's work, we offered to have Alan correct it, schedule another tile installer to complete the job or refund your money. Our company has a full money back guarantee policy and we readily refunded your money at your request. Anything other than great is not acceptable to us and we want to continue to add to our satisfied client base and the numerous positive reviews we have received.
Sincerely,
Adriana
Master Tile
From start to finish our experience with Master Tile was nothing short of incredible and professional. The team were punctual, finished the job on time and always presented us with options for the work we wanted to have done to ensure our satisfaction. They were reliable and followed through with what they planned to do. Even when our dining room ceiling fell (as a result of long term water leakage) the Master Tile team went above and beyond to ensure this was repaired in a timely manner and that it did not interfere with our bathroom renovation completion date. Overall, Adriana and Anton were a pleasure to work with and we would recommend them for any renovation that needs to be completed. We will definitely be using them again in the future!
Anton did a fantastic job for us and we were very impressed with his professionalism and quality of work throughout the project. We were on an aggressive timeline to complete our entire bathroom renovation before Christmas and Anton did his part with precision and artistry.
We would definitely use him again on future projects and would recommend his quality work to anyone looking for this type of work.
The Mackenzie's
Very happy with Anton's work. Used him on three occasions. 400 ft.² for the area, two bathrooms as well as backsplash. Always timely completion and very high-quality finish at a fair price. Highly recommend to others and I will definitely use him again.
I can definitely say with pride that hiring Master Tile to do the tile in main attraction of the house (entryway, kitchen, powder) was a right decision. His attention to detail, professionalism in work, communication, working hard to meet the deadlines and suggestion good ideas to help you make your decision is applaudable. The price tag on this project was good and we could not ask for anything more.
We plan on doing two washroom makeover in near future and mater tile is definitely will be our contractor which is own by family, not by greedy subcontractors etc.
I posted some pictures here. A picture speaks more than word. :)
We’re extremely pleased with Master Tile and specifically Anton’s workmanship on our bathroom feature wall with glass mosaic. He was careful with the finicky tile and courteous & accommodating with any questions on process and application. It’s quality work at a fair price and you can’t ask for anything more. We plan on re-tiling the main foor area in the near future and will certainly be looking to Master Tile once again. I would not hesitate recommending Master Tile to anybody needing tile installation.
Master Homes Contracting has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 23 |
Approved | 0 | 21 |
Unverified | 0 | 2 |
Suspicious | 0 | 0 |
Overall Rating | 4.6/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We are passionate about tile craftsmanship. With over 10 years of experience we boast about being reliable, detail-oriented and great at what we do! Full service: tile removal and demolition, installation of various types of underlayment, installation of all types of tiles and grouting.
Flooring, Accessibility, Basement Renovations, Cabinetry and Millwork, Caulking, Closet and Storage, Concrete Work, Countertops, Demolition Work, Drywalling, Electrical, Fireplaces, Floor Heating, Framing, General Contracting, Handyman Services, Heating & Air Conditioning, Insulation, Painting, Plastering, Plumbing, Stonework, Waterproofing
Full Bathroom Remodel/Renovation Experts
We create beautiful bathrooms. Whether you want a spa-like bathroom or it s time to update your old bathroom and make it modern and functional we can do it! Dreams become Reality. We work with clients to bring their lifestyle into each project.
For a Free Estimate call Anton today (647) 866-7717.
- Professional and High Quality craftsmanship with over 15 years of experience.
- We follow and exceed all industry standards
Services Include:
- Tile Removal/Demolition
- Floors Levelling
- Framing
- Electrical
- Plumbing
- HVAC
- Waterproofing using Schluter or other products
- Drywall
- Painting
- Tile installation
- Niche installation
- Custom Frameless Shower Glass manufacturing and installation
- Heated Flooring (Fully trained and certified by Schluter Systems)
- All tiles types, shapes, and sizes
- Grout and Silicone Application
- Toilet installation
- Vanity installation
- Custom vanity top
- New bathroom construction
- Bathroom remodel
- Tub to shower conversions
- Free standing tub installation
- Fire place installation
- Custom cabinets
- Custom mirrors
- Soundproofing
- Safety and accessibility features
- Curbless shower construction
- Grab bar installation
- And more
Main contact(s) | Adriana Ostapenko , Anton Ostapenko |
Alternate Phone Numbers | 416-854-4581, |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | We guarantee our workmanship for 1 year from the completion of your tile installation project. This includes the re-installation and/or repair of cracked, lose or dislodged tiles and grout due to improper installation. This Warranty does not cover veining, scratching, cracks and damages due to falling objects, damage caused by neglect, misuse, exposure to extreme temperatures, using improper chemicals or compounds, normal wear and discoloration of grout, abnormal use, natural disasters, flooding, alterations of the surface with sealers or grout used after installation or any other cause beyond the control of our installers. Master Homes Contracting will not be responsible for materials in the event tile or grout is needed for replacement. We recommend purchasing a few additional tiles for safekeeping in case of eventual replacements. Warranty is only valid if client stays off installed areas until proper set time has passed. The warranty will be null and void if client does not allow installation to set and cure as directed by our installers. Please have your copy of the quote/contract at hand. Our representative will set up a repair appointment. To attain warranty service, the customer must contact Master Homes Contracting and provide details of the claim along with the copy of signed contract and warranty statement. |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Contact Master Homes Contracting to request licensing info. |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.