Master Kitchen

Amazing company and great people. Very knowledgeable, attentive to detail and helped us every step of the way. We had lots of questions and they not only helped us but explained in details the process. The quartz is gorgeous and we could not be more happy with the finished product including an amazing waterfall on a 10 ft island!

Great experience and highly recommend Julia for all your needs. She is so responsive and will answer all your questions anytime. Very quick turnaround and super attentive to details!

I have never left a review before in my life. The service was so poor I wish there was a zero star option. After agreeing on the stone they said they ran out (they measured wrong how much was needed for the job). Then proceeded to say it was on back order and unavailable, that was a lie, when that didnt work Scarlet was unprofessional. She was yelling on the phone and hung up on 3 different occasions. No sense of professionalism at all.

Check out more reviews https://homestars.com/companies/2924765-master-kitchen-cabinet-inc

Worse experience ever

The team are not professional non of them speak English the only one who does is rude and not reliable she doesn’t know what she is talking about

She had the order wrong then it ends up paying top dollars to fix her mistake

They promise to install in 3 days after measure day it ends up 3 weeks because of wrong order, wrong measurements.

Their products are the worse I never seen Quartz cracks or stain after 3 months of using it and this is what happened in my case !

They are never on time, they missed their service appointment 3 times and they got my signature and promised to come back but they never shows up !

They always leave the site dirty and happened broke a piece of my new kitchen !

They were quick and did a great job. They forgot to bring the cutouts from my sinks multiple times and finally brought one on the last visit but I have to go pick up the second one.

Overall I am satisfied with the job and price.

I will try to upload pictures later when I am able (still in renovations)

I sent them a message saying I want an island for my condo. I need three pieces of granite. 2 side pieces and one piece on top. I specifically said there are no cabinets or anything underneath it is free standing and she said this is fine. We agreed on the dimensions 30x60 and 36 height. I went in and the girl at the front took me into the warehouse and she told me if I wanted they extra height on the side (to be taller than my counter) they would need to use a bigger slab as the plain white I wanted wasn’t enough. So I agreed and left a deposit of $250. They called me the next day and told me they could install the next day. I was super impressed but when the installers showed up they only had one piece (a counter) and no sides. They were confused asking me where the cupboards were. I showed them the text saying I said I didn’t have cupboards and they were confused how the woman thought it was just a top piece...

I called the owner, Scarlet, and she said come in and we will figure out a solution in your price. When I went in to see what we could do she then told me that it would be hundreds of dollars more for what I originally wanted and when I said I wanted a refund she started screaming at me. She slammed her hands on the tables and said this was my fault. She even went as far to guilt trip me saying all of a sudden I needed to pay more to secure and saying it will cost a lot more than a few extra hundred dollars if it falls on my son!!!!

I have the receipt showing what she quoted was the balance.

I left without and island and now out $250. I wouldn’t recommend this place to my worst enemy.