Marcel from Master Trades (Kitchener), and even more contractors who have joined our team. We've worked in this area for a combined leadership of over 60 years and has been making property & homeowners happy for over 40 years. Gaining experience in ALL facets of home renovations, new construction, repairs, to handyman servic read more...
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Marcel is very good at talking but doesn’t necessarily walk the talk..horrible experience I had with this man. It scared the life out of me as I witnessed firsthand the ball of fire from a wall plug.
It took Marcel 4 weeks to revisit the job and I am still awaiting compensation from losses that occurred from faulty electrical wiring done by his 'electrician'.
Please don’t take his talk of having over 40 years at his job.
It is correct there was an electrical problem with one outlet which I apologised and addressed the issue immediately. I had sent in a licensed electrician back after finding out the what happened to fix the problem and we were not happy with the results. There was an agreed second electrician was sent in and the client was in charge of this electrician. The repairs were addressed and the work was still not completed as the client went on holiday as the issue was mainly resolved. I have been in constant contact with ESA (Electrical Safety Authority) for inspections since the issue was recognized. I had been dealing with the clients electrician for a long time and I am awaiting him to contact me to complete the ESA requirements. I have been in full contact with ESA. I had fully completed the original renovation job that the client had asked to do to her satisfaction. The only problem that she has had is the work that a sub trade of my company had not properly completed. My warranty still stands for 2 years as always and I'm still awaiting her electrician to connect with me when he's done as I've contacted him twice to stay involved with the job. I have done' everything ESA has asked to have done and a human error happened and it's been attended to in accordance with the law with ESA building and electrical code. Just for the record, I did not say I've been in this business for over 40 years, but I did say I've been doing this for almost 40 years. This doesn't mean that I am a good babysitter of sub trades even though and admittedly I have to keep a closer eye on sub trades.
We contacted Marcel on a Friday as we needed someone, ASAP to dig 2 trenches in our backyard for some gas lines to be installed.
Marcel was very quick to get back to me, with a quote and his availability. He was very knowledgable, professional and very nice to deal with. He and a fellow from his crew arrived at our home just after 5pm on Monday, with his equipment and got the job done is just under 3 hours.
We are very appreciative of his quick reply and a job that was very well done.
Thank you Marcel!
Hey Karen. Thank you so much for the great review. I always say. Good customers make good contractors, and that category you fit right in. I'd give you a 5 for sure. :)
Thank you so much.
Marcel was extremely helpful and courteous. He was knowledgable and had the fix done in no time!
Hey, Thank you so much Gemma. I really appreciate your comments. I honestly believe good customers can make good contractors.
We needed immediate help and they were there. Polite, friendly service. The job came in below original quote. A few minor complaints when the job was finished. Called Marcel and he sent someone out to fix it right away. Pleased with service.
Master Trades Group has a TrustScore™ of 4.2. The average TrustScore™ for other businesses providing similar services in Kitchener and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||N/A|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Yes|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1999|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Architectural Design, Basement Lowering, Bathtub Refinishing, Cabinetry and Millwork, Carpentry, Carpeting, Caulking, Ceiling, Closet and Storage, Commercial Renovations, Concrete Work, Countertops, Decks, Demolition Work, Design Build, Drywalling, Duct Cleaning, Fencing, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Framing, Garage Doors, General Contracting, Gutters, Heating & Air Conditioning, Home Additions, Home Construction, Home Inspection, Home Restoration, Home Theaters, Hot Tubs, Insulation, Kitchen Renovations, Mold Removal, Non Slip Treatments, Painting, Plastering, Plumbing, Power Washing, Property Maintenance, Siding, Skylights, Stucco, Sunrooms, Tiling, Wallpapering, Window Cleaning, Window Treatment, Windows and Doors, Accessibility, Alarm Systems, Appliance Repairs, Awnings, Carpet Cleaning, Central Vacuums, Chimney Cleaning, Computers Service, Data Wiring, Drafting Service, Energy Inspections, Excavation Services, Foundations, Furniture Repairs, Garage Construction, Gas Lines, Home Staging, House Cleaning, Interior Design, Irrigation Systems, Land Clearing, Land Surveying, Landscaping, Lawn Care, Locksmithing, Masonry, Moving Services, Paving, Pest Control, Roofing, Satellite Dish, Sewer Services, Shed Construction, Shutter Systems, Snow Removal, Solar Energy, Stonework, Structural Engineering, Swimming Pools, Trash Removal, Tree Services, Water Heating, Water Treatment, Welding, Wrought Iron
Marcel from Master Trades (Kitchener), and even more contractors who have joined our team. We've worked in this area for a combined leadership of over 60 years and has been making property & homeowners happy for over 40 years.
Gaining experience in ALL facets of home renovations, new construction, repairs, to handyman services, we stand behind our work and are not done until you are happy. We are fully equipped to handle all of your landscaping & full mechanical, services including HVAC, Plumbing and work with qualified & licensed trades for any area of your project. Need permit drawings? yes, we provide that too. We provide a full set of engineered, mechanical & architectural drawings to comply with all the local building codes. Step back and let Master Trades Group of qualified trades to take all the worries out of the project.
We are fully insured WSIB compliant, and ready to perform any project in your home, business or work area needs. Please let us help you solve any of your home projects. We're a phone call away and ready to help you right now. For emergency call or text at, 519.716.4741
Master Trades Group was awarded Best of TrustedPros in 2016 for Windows and Doors in Kitchener.
|Main contact(s)||Marcel Bradbury , Asad Khan|
|Alternate Phone Numbers||519-716-4741, 226-444-8730|
|Listed with TrustedPros since:||2012|
|Warranty||We offer 1 year labour and we stand behind all warranties offered by product provider. We will work with you and the supplier to assist you in providing the best service and replacement you require. If the product fails due to our installation, we will provide a free replacement service based on the situation. If we did not cause the problem, we would be happy to assist in having these costs reimbursed to you by the product supplier if in anyway possible. In all of our contracts we provide a detail of the warranty. See all signed documentation.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Business does not require a trade license|
|Insurance information||Contact Master Trades Group to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Master Trades Group has contributed 10 responses to the following questions posted in the 'Ask the Pros' forum