Matt installed the wrong kitchen tap downstairs which then entailed me returning it and installing it myself- even though he was paid for it! He said he was going to drill a hole in the sink to make it fit
"Fixed " the outside tap but the first time I used it, the whole inside blew out and water poured everywhere - when I told Matt he said- it's old, not my fault
Said he was going to purchase the part to fix my hot water tank and then blew me off for the next week till I finally hired another plumber - said he was busy with other jobs, but when a couple of my friends texted him and asked when he could do a job, he said he can come the next day
Borrowed my Allen keys and now is refusing to return them - even though he said he would come drop them off
Matt has said he will refund me $100 due to the botched jobs, but has not done so
If you want Mickey Mouse style plumbing for your house and a guy who has no accountability for his shoddy work- Matts your man!
***Still no payment refund or return of my Allen key set
I have finally found a plumber I can trust! I had a plugged toilet on December 23rd, and Matt returned my initial call within 10 minutes and was at my door within the hour. His professionalism and friendly nature struck me from the moment I opened the door, but it was his quality of workmanship and price that impressed me the most to have him return a month later to deal with a hot water tank issue. I was also impressed with his willingness to explain the problem in a way that I could understand, and his overall knowledge of his trade. I highly recommend Matt the Plumber.
Matt The Plumber has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2013|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main Contact(s):||Matt Ruzycki|
|Listed with TrustedPros since:||2016|
|Accepts credit cards:||No|
|24 Hour emergency Service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing Information:||Contact Matt The Plumber to request licensing info.|
|Insurance Information:||Contact Matt The Plumber to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Matt The Plumber has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum