A family-run business, quick appliance repair service is our thing. We are dedicated to transparency, with clear prices – NO HIDDEN FEES, NO SURPRISES. Offering same-day service for all major household appliances of all makes and models, we specialize in the servicing and repair of washers, dryers, stoves, ovens, fridges&# read more...
Max Appliance Repair began operations in 2009 and has received 8 reviews for an overall customer rating of 3.1. The average rating for businesses providing similar services in the Concord area is 3.1. Write a review
3.1
3.1
2.9
3.0
2.9
3.4
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1
Purchased a washing machine from them, which they installed in our kitchen. On the first load heard water noise coming from the basement. Yup, they flooded my basement. No apology, no installation cost refund. Nothing.
1.3
Repairer incompetent, which did never fix the problem; fake company, since I can't even reach the boss and only one dispatcher with several numbers... I paid 389.40$ for nothing and I trim to get reimbursed since this company is evasive. There is laws that protects us, consumers and you are not above it.
5
Alex T is amazing and his service is top notch..he came the day before to access the situation and diagnose...once we figured out the problem he was back the next day with the part (he had to stand in line for it due to the pandemic) and fixed our washer within 15 minutes...and made some other adjustments as well - LOVE the service..Alex T was great and amazing...WE WILL USE ALEX T and MAX Appliance Repair - AGAIN and AGAIN and AGAIN - I highly recommend Alex T - Funk Roberts
Thank you Alex.
1.3
Terrible customer experience. It took three visits, a month and a thousand bucks to make two repairs (dryer and dishwasher). Tech didn't clean up and left parts scattered across area.
Want to speak to a manager? Good luck - completely unresponsive. You become a hostage to them.
Avoid MAX Appliance Repair like COVID. Brutal!
1.5
They came out to replace our dishwasher motor and it broke again a month later. They stated on the phone that they would send someone out in 3-5 days. One month and several calls later the finally came out. They told us the part was under warranty and all we would have to pay for is labor to replace it. The informed us that the part was on back order and would contact us when it came in. Two and a half month after that and several calls later they inform us there was no record of the visit in July and our warranty had ran out. They told us there was nothing they could do. Truly disappointing and awful service from the repair technician in Waterloo. Do no use very shady and unprofessional.
4.7
Andreiy Bondarev the technician from MAX Appliance Repairs fixed our washing machine quickly, properly and professionally.
Andreiy is also a very polite individual
Very happy
Stavros Petropoulos
Thank you Stavros.
5
4.7
Max Appliance Repair has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in Concord and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 1 | 8 |
| Approved | 1 | 8 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 1/5 | 3.1/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2009 |
| Member of TrustedPros Since | 2019 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We're a family-run business specializing in quick and transparent appliance repair services. With a passion for excellence, we aim to surpass our customers' expectations in every repair.
A family-run business, quick appliance repair service is our thing. We are dedicated to transparency, with clear prices NO HIDDEN FEES, NO SURPRISES.
Offering same-day service for all major household appliances of all makes and models, we specialize in the servicing and repair of washers, dryers, stoves, ovens, fridges, and dishwashers from Samsung to LG, Bosch, Whirlpool, Frigidaire, and more!
| Main contact(s) | Maksim Grindvald |
| Alternate Phone Numbers | 647-477-0946, |
| Listed with TrustedPros since: | 2019 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | No |
| Accepts credit cards | Yes |
| Year established | 2009 |
| Offers financing | No |
| 24 Hour emergency service | Yes |
| Legal structure | Sole Proprietor |
| Licensing information | Contact Max Appliance Repair to request licensing info. |
| Insurance information | Contact Max Appliance Repair to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
