Expert Appliance Repair in Ottawa appliance repair Barrie Fast. Reliable. Affordable Is your fridge, stove, washer, dryer, dishwasher, freezer or any other household appliance in need of fast and courteous repairs? Look no further – Max Appliance Repair is ready to provide same-day service anywhere in the Ottawa, Nepean, K read more...
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Sent a message via the online form, and got a call shortly thereafter. I explained my situation -- I had one error an attempted to take apart the dishwasher to resolve the issue, and now had a different error -- they said a tech would come next-day. Great.
Great communication, and arrived on-time with a mask. Then everything changed.
I re-iterated the situation to the tech who looked blankly and said "WHAT YOU WANT ME TO DO"(verbatim). I explained I was looking for assistance in determining the source of the issue. He then began berating me, telling me I had created 'extra work for him'. I apologized, but expressed that I didn't appreciate the tone that he had with me.
He then got extremely upset and said what "tone". I explained that we should be working towards a solution together, and so he angrily yelled 'WHAT YOU WANT ME TO DO'.
I then attempted to show the technician at minimum what I expected him to check, and the technician packed up his tools, and said we wouldn't be charged and to call someone else.
I then attempted to contact management at Max Appliance Repair, but after being told I could expect a call back from a manager by the name of 'Julia' within 24 hours. The company is now screening my calls and hanging up if I call them from a blocked number as soon as I explain my situation.
I have never in my life been verbally assaulted in my own home by a technician, and would not recommend this company under any circumstances.
Maxim was friendly prompt and professional. Arrived when he said. Diagnosed and clearly explained the issue. has to order a part. Came back when he said and carried out the repair. Simple and easy for me. Many thanks. Excellent service.
Three appliances need repair. Technician investigates: need to replace fridge ice maker ($596), oven fan ($176) and dishwasher valve ($128). I choose to repair oven and dishwasher. I wait two days despite website stating ‘’same day household appliance repairs’’. (Note: these are two common parts). Technician replaces oven fan and dishwasher valve. Then technician finds leak from dishwasher circ pump, says it has been leaking for a while and it needs to be replaced for $278. Not sure why leak was not discovered during first visit. Given high repaircost, I decide to buy new dishwasher instead. Technician says I have to pay for valve because it has already been installed. In the end, I paid $502 for a new oven fan. Technician says there is nothing he can do. Manager says they already gave me some discount. Summary: unprofessional technician, impervious manager and false advertising.
Max Appliance Repair in Ottawa has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2005|
|Member of TrustedPros Since||2019|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Expert Appliance Repair in Ottawa
appliance repair Barrie
Fast. Reliable. Affordable
Is your fridge, stove, washer, dryer, dishwasher, freezer or any other household appliance in need of fast and courteous repairs? Look no further Max Appliance Repair is ready to provide same-day service anywhere in the Ottawa, Nepean, Kanata and the surrounding area. Our appliance experts have the training and experience required (15+ years in business) to perform fast appliance repairs, without jeopardizing its quality, on major household appliances of every make and model including Samsung, LG, Whirlpool, GE, Thermador, KitchenAid, Bosch, and more.
Not only does our team have the necessary training and skills, but we also put our clients first by providing fast and professional service at the right price. To save your time, our vans include an inventory of the most common parts required to fix your appliance timely.
|Main contact(s)||Max Appliance Repair in Ottawa|
|Listed with TrustedPros since:||2019|
|Warranty||Our warranty is valid for up to 3 months and is applicable for most parts.|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Legal structure||Sole Proprietor|
|Licensing information||Contact Max Appliance Repair in Ottawa to request licensing info.|
|Insurance information||Contact Max Appliance Repair in Ottawa to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.